# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 202
**Author:** ![Marc\_A](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_a/32/9579_2.png) [@Marc\_A](https://community.homey.app/u/Marc_A)\ **Post date:** [July 24, 2023, 3:38pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4062 "2023-07-24T15:38:16Z")
same problem with shelly 2.5 as rollo device , connection loose and no response ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 24, 2023, 4:43pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4063 "2023-07-24T16:43:12Z")
Same answer. Nothing changed for gen1 devices with the last update. If the device can’t be re-added even through IP it means you are either using the wrong IP or Homey can’t reach the device. Follow the troubleshooting guide from the first post (or just start by rebooting the Shelly and Homey) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 24, 2023, 5:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4065 "2023-07-24T17:36:58Z")
> [@Fraebasta](#): > > after the last update my shelly i4 configured as push button stopped working. > [@BoerLowie](#): > > i have added Shelly i4 DC. All 4 inputs are configured as buttons. I can however only get the first input to trigger in Homey > [@Daan201](#): > > Just checked to see, but since yesterday evening I have the same problem, only input 1 working in button mode. Fixed with release 3.20.4. > [@RoyWissenburg](#): > > After the last update, i see you can set the beacon timeout 1-5 but sadly the shelly blu button one (bluetooth) isnt detecting online/ofline anymore. Fixed with release 3.20.4. ---
**Author:** ![Daan201](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan201/32/50985_2.png) [@Daan201](https://community.homey.app/u/Daan201)\ **Post date:** [July 24, 2023, 5:56pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4066 "2023-07-24T17:56:16Z")
Thank you, after a reboot of the Shelly I4 everything worked like a charm again! Thanks for the quick fix!!! Daan ---
**Author:** ![GD91](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gd91/32/78099_2.png) [@GD91](https://community.homey.app/u/GD91)\ **Post date:** [July 24, 2023, 7:32pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4068 "2023-07-24T19:32:06Z")
You were right ! My IP has changed … Now, everything is OK Regards ---
**Author:** ![Fraebasta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fraebasta/32/47931_2.png) [@Fraebasta](https://community.homey.app/u/Fraebasta)\ **Post date:** [July 24, 2023, 9:24pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4069 "2023-07-24T21:24:54Z")
All work fine! Many thanks for quick fix. ---
**Author:** ![Pascal\_Tesch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal_tesch/32/72711_2.png) [@Pascal\_Tesch](https://community.homey.app/u/Pascal_Tesch)\ **Post date:** [July 25, 2023, 8:51am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4070 "2023-07-25T08:51:16Z")
Hi, Homey updated this morning from 8.1.5 to 8.1.6 - since that very moment my shellys are not reachable anymore. Nothing changed in the setup, also checked the IP of the shelly which is reachable from the subnet both Homey and Shelly are in … Continuing troubleshooting but this is weird Pascal ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 25, 2023, 9:05am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4071 "2023-07-25T09:05:51Z")
> [@Pascal\_Tesch](#): > > Continuing troubleshooting but this is weird > [@Something not working after a Homey firmware update? HERE'S THE SOLUTION](https://community.homey.app/t/something-not-working-after-a-homey-firmware-update-heres-the-solution/67824): > > [Pull The Plug](https://community.homey.app/t/how-to-ptp/17304) (on Homey). (and if that doesn’t work, and your Homey pre-2023 model is still using the original Athom power supply: replace it!) ---
**Author:** ![Pascal\_Tesch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal_tesch/32/72711_2.png) [@Pascal\_Tesch](https://community.homey.app/u/Pascal_Tesch)\ **Post date:** [July 25, 2023, 12:21pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4072 "2023-07-25T12:21:16Z")
Thanks Robert for the suggestion. This would mean that a proper restart of homey (which I did of course) is less efficient than pulling the plug and leaving the system in an uncertain status. Now I would have tried that as well but the shellies started to work again … without me doing anything. I realize that there is a new version for the Shelly 1 is FW 20230503-095514/v1.13.0-g9aed950 vs 20220809-123240/v1.12-g99f7e0b that I am currently using … I am a bit reluctant applying it for now as ALL Shellies stopped working not only the Shelly 1, also my 3, those with and those without PM … so am still trying to figure out what could have triggered the problem. Pascal ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 25, 2023, 12:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4073 "2023-07-25T12:36:53Z")
This is completely unrelated to firmware. When all Shellies aren’t updating their status (or won’t even execute commands) it’s a networking issue. There are multiple possible causes. - IP is Homey isn’t static and changed breaking communication with the Shellies - Homeys networking stack is being funny - The Shelly app wasn’t started properly and is not listening to status updates - There is something misconfigured in the network of the user The first three are most likely to be fixed by just rebooting Homey. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 25, 2023, 12:47pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4074 "2023-07-25T12:47:23Z")
> [@Pascal\_Tesch](#): > > This would mean that a proper restart of homey (which I did of course) is less efficient than pulling the plug and leaving the system in an uncertain status. Long term Homey users will tell you that pulling the plug often solves issues that a normal restart won’t. ---
**Author:** ![Pascal\_Tesch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal_tesch/32/72711_2.png) [@Pascal\_Tesch](https://community.homey.app/u/Pascal_Tesch)\ **Post date:** [July 25, 2023, 1:28pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4075 "2023-07-25T13:28:36Z")
Thanks for the replies @Phuturist - fully agree and Homey’s networking being funny is/was the most likely @robertklep - Yeah didn’t disagree just it comes back to the funny network stack … Best Pascal ---
**Author:** ![Marcel\_Brand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_brand/32/17161_2.png) [@Marcel\_Brand](https://community.homey.app/u/Marcel_Brand)\ **Post date:** [July 31, 2023, 11:35am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4076 "2023-07-31T11:35:25Z")
Hi, I recently purchased a Shelly Button 1. I could configure it perfectly like all my other Shelly’s, it also connected easily with Homey. However, no signal is received, no battery information is shown but worse, no button actions can be picked-up in a flow. Any idea what is wrong? Maybe I have found a bug? Please see below some screenshots: ![1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/535aa0982127607c9a30d4decfe13d230912a157.jpeg) ![2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/6/4668e6a7807e4e050166a6606a3d128f9740e680.jpeg) ![3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/a/fa8f810a80677cf600009b69a0bc188ddfe467f7.jpeg) Hope you are able to help. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [July 31, 2023, 12:02pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4077 "2023-07-31T12:02:29Z")
Which steps of the “Troubleshooting your setup” section in the first post of this thread did you follow? ---
**Author:** ![Marcel\_Brand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_brand/32/17161_2.png) [@Marcel\_Brand](https://community.homey.app/u/Marcel_Brand)\ **Post date:** [July 31, 2023, 2:02pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4078 "2023-07-31T14:02:52Z")
Hi Robert, I double checked, but all steps are walked trough. It is not that Homey is not communicating with it, there is simply no information from the button reaching Homey and flow cards seem to be missing. All my other 36 Shelly devices work perfectly but none of them are a shelly button. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 31, 2023, 2:15pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4079 "2023-07-31T14:15:11Z")
Could you post a screenshot from the settings as described under step two of the mentioned troubleshoot guide. ---
**Author:** ![Marcel\_Brand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_brand/32/17161_2.png) [@Marcel\_Brand](https://community.homey.app/u/Marcel_Brand)\ **Post date:** [July 31, 2023, 2:29pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4080 "2023-07-31T14:29:09Z")
Hi Phuturist, Please see below: ![Naamloos](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/d/cd2329e4a1f2f4addb05228593c4e8c7a09658d4.png) I noticed that the time is not there as well, my other Shelly devices give the current time like it should be. Battery is on charge for like 2 days now and still says 90%. Could there be something wrong with the firmware for this specific Shelly or maybe a malfunctioning product? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 31, 2023, 2:44pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4081 "2023-07-31T14:44:06Z")
Try rebooting the button. ---
**Author:** ![Marcel\_Brand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_brand/32/17161_2.png) [@Marcel\_Brand](https://community.homey.app/u/Marcel_Brand)\ **Post date:** [July 31, 2023, 2:47pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4082 "2023-07-31T14:47:07Z")
No change, just tried it again. I did reboot it before. Even did reset the botton to factory defaults, connect it to my WiFi and checked in Homey again. Same result. Rebooted the Shelly App several times, rebooted Homey. No changes. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [July 31, 2023, 4:14pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/4083 "2023-07-31T16:14:05Z")
Signal and battery only change when updated. If they haven’t changed yet since pairing nu value is shown. Could you post your flow. [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=201) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=203)