# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 186
**Author:** ![Pedro\_Viana](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pedro_viana/32/31396_2.png) [@Pedro\_Viana](https://community.homey.app/u/Pedro_Viana)\ **Post date:** [February 27, 2023, 11:26am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3737 "2023-02-27T11:26:20Z")
Thanks, at the begging I was not figuring out how to keep the sensor alive. It’s working with Homey now, thanks. ---
**Author:** ![Stefan\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_1/32/128096_2.png) [@Stefan\_1](https://community.homey.app/u/Stefan_1)\ **Post date:** [February 28, 2023, 12:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3738 "2023-02-28T12:36:57Z")
**Shelly Plug S not includable, can’t see whats going wrong** I read everything here but get no hint. I have 30 shelly devices runing (and loves the app), but today a plug s avoids to be included, maybe someone sees the error. Include process: Autofind doesn’t work, but manual IP finds the plug s, later then this error message: “_Device with IP address 192.168.1.127 does not support unicast, make sure you update your Shelly to the latest firmware._” Understood, but this is the setup: _"The curre_ nt Firmware version of your Shelly device is 20190516-073020/master@ea1b23db No newer firmware available.\*" - other plug s devices have same firmware and works correctly (but were still be included when the big homey shelly app release was) - plug s in WLAN included and top - reset and boot all, homey and plug s - factory reset plug s. - web backend plug s works fine (so there is no problem in the hard- and software of the plug s) - Enable action execution via CoAP (CoIOT) protocol enabled, but no solution. I don’t know why that plug s is not includeable. Thanx so much for any idea 🙂 Stefan ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [February 28, 2023, 2:52pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3739 "2023-02-28T14:52:41Z")
> [@Stefan\_1](#): > > _The curre_ nt Firmware version of your Shelly device is 20190516-073020/master@ea1b23db No newer firmware available.\*" Latest firmware of the Shelly Plug S is `20230109-114426/v1.12.2-g32055ee`. Read the pairing instructions from the first post. ---
**Author:** ![Stefan\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_1/32/128096_2.png) [@Stefan\_1](https://community.homey.app/u/Stefan_1)\ **Post date:** [February 28, 2023, 3:41pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3740 "2023-02-28T15:41:10Z")
Thanx, I didn’t notice that the cloud-app can do another firmware update than the web-UI can. Problem solved. Thanx so much. ---
**Author:** ![Piotr\_Zolnierek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/piotr_zolnierek/32/70137_2.png) [@Piotr\_Zolnierek](https://community.homey.app/u/Piotr_Zolnierek)\ **Post date:** [February 28, 2023, 3:45pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3741 "2023-02-28T15:45:15Z")
@Phuturist - Any chance you can have a look at how I can pair the shelly as roller? Pretty please 🙏 ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [February 28, 2023, 3:53pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3742 "2023-02-28T15:53:26Z")
I already told you. > I’ll look into it when I get back from holiday next week ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 3, 2023, 1:23pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3743 "2023-03-03T13:23:42Z")
> [@Jan\_Germann](#): > > I have installed 3.18.2 > [@Undertaker](#): > > Just installed it. How’s the experience so far. Any issues? ---
**Author:** ![christerjt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christerjt/32/57703_2.png) [@christerjt](https://community.homey.app/u/christerjt)\ **Post date:** [March 3, 2023, 3:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3744 "2023-03-03T15:54:13Z")
Regarding Shelly 3EM. Are there any plans to add a device for totals to the Homey Bridge/Cloud version of the app? I have a 3-phase installation and need THEN cards for “total power higher/lower than xxx”. It can be done by adding 3 THEN cards, one for each “power changed”, but it triggers quite often and the clouds limit of 30 flows started per minute is easily exceeded. Again this can be avoided by disabling/enabling the flows for some time in the THEN card of the flows. But this is not very elegant and one will miss the start of power rise. The “Virtual Devices” app is not available for Homey Bridge/Cloud. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 3, 2023, 4:37pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3745 "2023-03-03T16:37:53Z")
Please submit a feature request on GitHub so I can look into it at a later time. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 5, 2023, 7:45am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3746 "2023-03-05T07:45:59Z")
> [@Piotr\_Zolnierek](#): > > Any chance you can have a look at how I can pair the shelly as roller? Pretty please Should be fixed in the upcoming release. > [@christerjt](#): > > Are there any plans to add a device for totals to the Homey Bridge/Cloud version of the app? > > I have a 3-phase installation and need THEN cards for “total power higher/lower than xxx”. The first device already holds the `total power` capability and there is a triggercard available for when the value is changed. You can use a logica card in the then column together with the token from this triggercard to achieve what you want. ---
**Author:** ![christerjt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christerjt/32/57703_2.png) [@christerjt](https://community.homey.app/u/christerjt)\ **Post date:** [March 6, 2023, 9:01am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3747 "2023-03-06T09:01:06Z")
> [@Phuturist](#): > > > [@christerjt](#): > > > > Are there any plans to add a device for totals to the Homey Bridge/Cloud version of the app? > > > > I have a 3-phase installation and need THEN cards for “total power higher/lower than xxx”. > > The first device already holds the `total power` capability and there is a triggercard available for when the value is changed. You can use a logica card in the then column together with the token from this triggercard to achieve what you want. There is a “Total power changed” WHEN/Trigger card, but it does not trigger. Is it dependent on a special setting on the device? ---
**Author:** ![steelneck](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steelneck/32/55879_2.png) [@steelneck](https://community.homey.app/u/steelneck)\ **Post date:** [March 6, 2023, 6:51pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3748 "2023-03-06T18:51:04Z")
Hi, I have a weird behavior since some time back. I have 40+ Shellys and a google wifi mesh network. Has worked very well for a long time. Lately though, a few of my new 1PMs have started loosing their connection to the access point/router. Sometimes your app picks this up and shows a red exclamation mark indicating that the unit is not available. Breaking the power for a second sorts this out and it works for a while. This is really annoying of course, but nothing you can do anything about (unless you have some brilliant suggestion). What I do need your help with is that sometimes the Homey Shelly app “misses” the fact that the unit is gone. Or at least I can click on and off and everything seems to be fine in the app, I get no error messages or anything. But nothing happens in reality, i.e. the 1PM relay does not activate/deactivate. As soon as I reboot the shellys, everything works well again. The above scenario makes it very difficult to know when things stop working. Have you every seen this behavior before? Any ideas? Thanks! ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 6, 2023, 7:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3749 "2023-03-06T19:25:58Z")
> [@christerjt](#): > > There is a “Total power changed” WHEN/Trigger card, but it does not trigger. Is it dependent on a special setting on the device? Found the issue, will be fixed in the next release. > [@steelneck](#): > > The above scenario makes it very difficult to know when things stop working. Have you every seen this behavior before? Dont think I have seen this exact behaviour as it sounds specific to your network. But since Homey’s own network stack isnt always reliable I dont think it’s a good plan to mark devices as not available when a send command fails. That might affect a lot of other people due to false positives. I’m actually reducing the scenarios in which devices are marked as offline because of Homey unreliability in this area. And just to be sure, the devices arent reachable through Web UI and you can not ping it’s IP address when this happens? I would contact Allterco Robotics and see if this is known scenario to them. ---
**Author:** ![ddijak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ddijak/32/57700_2.png) [@ddijak](https://community.homey.app/u/ddijak)\ **Post date:** [March 9, 2023, 10:07pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3750 "2023-03-09T22:07:03Z")
Hello, could you please check Energy and Total Energy conversion on 3EM Pro? It seems its being reported in Wh and not in kWh. ![3em](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/3478f34bb070a1fa028ca2248c43cd90d85f5c84.png) ---
**Author:** ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)\ **Post date:** [March 10, 2023, 9:46pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3751 "2023-03-10T21:46:54Z")
This may be nothing but myenergie app did that for a day recently as well. No idea if or how there could be a connection but strange coincidence ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 11, 2023, 8:39am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3752 "2023-03-11T08:39:02Z")
It’s a bug, I’ll fix it in the next release. ---
**Author:** ![ddijak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ddijak/32/57700_2.png) [@ddijak](https://community.homey.app/u/ddijak)\ **Post date:** [March 11, 2023, 8:48pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3753 "2023-03-11T20:48:47Z")
Great, thank you 🙂 ---
**Author:** ![speedy\_kevin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/speedy_kevin/32/17361_2.png) [@speedy\_kevin](https://community.homey.app/u/speedy_kevin)\ **Post date:** [March 13, 2023, 2:06pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3754 "2023-03-13T14:06:10Z")
Since the latest update my Shelly 2.5 device is unreachable. When I restart the app it becomes available again but after a minute it drops again. Apparaat is onbereikbaar: connect ETIMEDOUT 192.168.0.xxx:80 I’m now on Pro 2023 but this happened before the upgrade as well. ---
**Author:** ![Onyx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/onyx/32/17119_2.png) [@Onyx](https://community.homey.app/u/Onyx)\ **Post date:** [March 13, 2023, 3:49pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3755 "2023-03-13T15:49:20Z")
Hi, I use Shelly 2.5 to read back the status of the switches. In the update I did by mistake the polling frequency input is gone. My system only works with 2 sec., people have no patience…, can you put the polling frequency in seconds input feature back in or can I download the latest version that still has it? thanks. kind regards, Luc ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 13, 2023, 5:46pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3756 "2023-03-13T17:46:04Z")
> [@speedy\_kevin](#): > > Apparaat is onbereikbaar: connect ETIMEDOUT 192.168.0.xxx:80 This is unrelated to the latest update. Follow the networking troubleshoot guide from the first post. > [@Onyx](#): > > In the update I did by mistake the polling frequency input is gone. My system only works with 2 sec., people have no patience…, can you put the polling frequency in seconds input feature back in No, this feature is giving more trouble than it does good. If you just fix the CoAP traffic in your network updates are instant and you would not have to rely on polling. See the networking troubleshooting guide from the first post. [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=185) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=187)