# \[APP\] Shelly - Smart solutions for every home and office

**URL:** <https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765>\
**Category:** Apps\
**Tags:** app, official, homey, homey-pro, homey-cloud\
**Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\
**Posts on this page:** 20\
**Page:** 178

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**Author:** ![Ernst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernst/32/16673_2.png) [@Ernst](https://community.homey.app/u/Ernst)\
**Post date:** [January 22, 2023, 1:59pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3575 "2023-01-22T13:59:36Z")

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Also problems here after update to 3.16.1:

I was already experiencing problems with memory leak, had to restart the app every 1-2 weeks

But now the memory use is rapidly increasing en had to restart the app every 15 min

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [January 22, 2023, 2:00pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3576 "2023-01-22T14:00:28Z")

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Last attempt before doing a complete code rollback to 3.16.0. Please try version 3.16.4 which is now in the test channel.

> **[Shelly](https://homey.app/en-us/app/cloud.shelly/Shelly/)**
>
> Smart solutions for every home and office

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**Author:** ![Unknown\_BF12](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/unknown_bf12/32/40350_2.png) [@Unknown\_BF12](https://community.homey.app/u/Unknown_BF12)\
**Post date:** [January 22, 2023, 2:03pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3577 "2023-01-22T14:03:28Z")

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Checked the Shelly’s and they are up to date. Homey was updated this morning to Version 8.1.2

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**Author:** ![Niels\_Krouwel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_krouwel/32/60889_2.png) [@Niels\_Krouwel](https://community.homey.app/u/Niels_Krouwel)\
**Post date:** [January 22, 2023, 2:10pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3578 "2023-01-22T14:10:32Z")

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I try the new update 3.16.4 but same problem as before

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**Author:** ![SunEast](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/suneast/32/34199_2.png) [@SunEast](https://community.homey.app/u/SunEast)\
**Post date:** [January 22, 2023, 2:11pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3579 "2023-01-22T14:11:26Z")

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Same problem

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**Author:** ![Asta\_west](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asta_west/32/68721_2.png) [@Asta\_west](https://community.homey.app/u/Asta_west)\
**Post date:** [January 22, 2023, 2:14pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3580 "2023-01-22T14:14:29Z")

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3.16.4 - the same problem. All devices unreachable and app time out for restart

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**Author:** ![Homeuse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeuse/32/49474_2.png) [@Homeuse](https://community.homey.app/u/Homeuse)\
**Post date:** [January 22, 2023, 2:20pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3581 "2023-01-22T14:20:10Z")

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intersting: using now 3.16.4 and shelly 1 does not respond on http. I disabled the app, restarted the shelly and then could access the http gui. so I reenabled the app and then they are again not accessible by http. ping still works

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**Author:** ![Unknown\_BF12](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/unknown_bf12/32/40350_2.png) [@Unknown\_BF12](https://community.homey.app/u/Unknown_BF12)\
**Post date:** [January 22, 2023, 2:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3582 "2023-01-22T14:25:39Z")

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Still not possible to reconnect my Shelly 2.5 Devices. Double checked for Firmware Update at the Shelly GUI. They are not conected to the cloud.

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [January 22, 2023, 2:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3583 "2023-01-22T14:25:57Z")

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I have reverted the code refactoring in version 3.16.5. There are only small changes compared to version 3.16.0. Please install and let me know if that fixes the issue.

> **[Shelly](https://homey.app/en-us/app/cloud.shelly/Shelly/)**
>
> Smart solutions for every home and office

@Homeuse his/hers comment above is interesting though. If someone affected by this issue could restart their Shellies from the Web UI and then try the production version of my app (3.16.1) I’d like to know the result as well.

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**Author:** ![Ricardo\_Nunes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricardo_nunes/32/30598_2.png) [@Ricardo\_Nunes](https://community.homey.app/u/Ricardo_Nunes)\
**Post date:** [January 22, 2023, 2:28pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3584 "2023-01-22T14:28:15Z")

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Everything seems to be back to normal. On 3.16.5.

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**Author:** ![Mats\_Nygren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mats_nygren/32/17266_2.png) [@Mats\_Nygren](https://community.homey.app/u/Mats_Nygren)\
**Post date:** [January 22, 2023, 2:30pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3585 "2023-01-22T14:30:02Z")

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Seemst to work for med now. 👍

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**Author:** ![SunEast](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/suneast/32/34199_2.png) [@SunEast](https://community.homey.app/u/SunEast)\
**Post date:** [January 22, 2023, 2:30pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3586 "2023-01-22T14:30:42Z")

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Works on 3.16.5😊

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**Author:** ![Homeuse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeuse/32/49474_2.png) [@Homeuse](https://community.homey.app/u/Homeuse)\
**Post date:** [January 22, 2023, 2:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3587 "2023-01-22T14:31:36Z")

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confirmed, 3.16.5 works again and http gui accessible again

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [January 22, 2023, 2:33pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3588 "2023-01-22T14:33:46Z")

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Ok thanx, I’ll push this to live. I still need help in testing a new version that does include the code refactoring but does not crash. This refactoring was done with a reason. So I still need to make it work.

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**Author:** ![Unknown\_BF12](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/unknown_bf12/32/40350_2.png) [@Unknown\_BF12](https://community.homey.app/u/Unknown_BF12)\
**Post date:** [January 22, 2023, 2:49pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3589 "2023-01-22T14:49:10Z")

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Still not able to re add devices. Everything is working fine

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [January 22, 2023, 2:51pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3590 "2023-01-22T14:51:34Z")

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As mentioned, read and follow the steps from the first post. You need tu update the firmware and it will only show the new version when you first connect the devices to the cloud. This is unrelated to the issue of today.

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**Author:** ![Andrea\_Marchisi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_marchisi/32/16566_2.png) [@Andrea\_Marchisi](https://community.homey.app/u/Andrea_Marchisi)\
**Post date:** [January 22, 2023, 3:07pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3591 "2023-01-22T15:07:16Z")

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Version 5 seems stable. Thanks.

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**Author:** ![SpikeHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/spikehome/32/9435_2.png) [@SpikeHome](https://community.homey.app/u/SpikeHome)\
**Post date:** [January 22, 2023, 3:13pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3592 "2023-01-22T15:13:56Z")

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Got the update seems ok

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**Author:** ![Unknown\_BF12](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/unknown_bf12/32/40350_2.png) [@Unknown\_BF12](https://community.homey.app/u/Unknown_BF12)\
**Post date:** [January 22, 2023, 3:14pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3593 "2023-01-22T15:14:40Z")

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Thanx for your reply but i still got issues. Maybe you can hep me. If i click the button to enable the cloud there is a message “Cloud can’t be enabled when a gateway is not provided!”. On other devices it works. Any suggestions how to fix it?

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [January 22, 2023, 3:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3594 "2023-01-22T15:25:43Z")

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Never heard of that. If you post a screenshot here I can ask Allterco Robotics (the company behind Shelly).

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