# \[APP\] Shelly - Smart solutions for every home and office

**URL:** <https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765>\
**Category:** Apps\
**Tags:** app, official, homey, homey-pro, homey-cloud\
**Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\
**Posts on this page:** 20\
**Page:** 170

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**Author:** ![onar1234](https://avatars.discourse-cdn.com/v4/letter/o/258eb7/32.png) [@onar1234](https://community.homey.app/u/onar1234)\
**Post date:** [November 15, 2022, 6:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3415 "2022-11-15T18:54:53Z")

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Hi!

I’m a Cloud user with Homey Bridge. Since the last update, My Shelly UNI won’t update inputs in Homey. It worked fine before the last update. In the Shelly Cloud app, it works, but in Homey it wont update. When I run the “repair” from Homey, it update the inputs to correct values, but wont change untill a new “repair” is run. The outputs work as normal.  
Tried rebooting and repairing without result.

Any tips?

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [November 15, 2022, 7:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3416 "2022-11-15T19:25:57Z")

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> [@Phuturist](#):
>
> > [@fiddlesticks](#):
> >
> > RGBW2, Homey Cloud: Colour and dimming do not work.
> 
> I’ll test this myself when I have time but because it’s not working for you does not necessarily mean it doesn’t work. I’ll let you know.

This is a bug which I’ll fix with the next release.

> [@Phuturist](#):
>
> > [@Con\_Troll](#):
> >
> > , BUT, the Power and Energy values are not updating. I have static IP addresses etc. have rebooted Homey, and re-installed the devices even, but still the same result. Devices are working, I can see when on or off, but no energy value updates.
> > 
> > Any idea as to what this could be?
> 
> No, I’ll test this when I have some time to make sure it’s not an issue with the app but I don’t think anything related to cloud had changed recently. And if it would indeed not work at the app level I would expect more feedback on this. I’ll let you know.

> [@onar1234](#):
>
> I’m a Cloud user with Homey Bridge. Since the last update, My Shelly UNI won’t update inputs in Homey. It worked fine before the last update.

Cloud devices not updating is due to some external change in possibly the Shelly Cloud API or Homey bridge firmware. I’m not sure but some code that hasnt been touched by me is not working anymore. I will implemented a fix in the next release.

> [@R5Turbo](#):
>
> I’ve an issue with the “Action Events” for the Shelly i4 DC. I’m not able to trigger any of the action events, doesn’t matter if single push, double push or long push. A normal “button on” flow does work as expected. Should I see the action events in the device log? Or how can I troubleshoot the issue :-)?

This is due to Homey Cloud disliking an accidental space in the driver name. I cant remove the space as it will break all already paired devices with the new generic driver. So either Athom has to make sure Homey Cloud can handle spaces in driver name or come up with a solution on how I can rename the driver and update the paired devices to use this new driver name. For now no solution.

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**Author:** ![dafebe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dafebe/32/64987_2.png) [@dafebe](https://community.homey.app/u/dafebe)\
**Post date:** [November 16, 2022, 5:20am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3417 "2022-11-16T05:20:19Z")

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I’m using homey beta, but homey don’t konw when I turn on the light from the switch in the wall, in the app remain off.

Why I’m not able to see update of the state?  
And I have seen the Watt are always 0 also when the device is on.

Thanks

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [November 16, 2022, 8:09am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3418 "2022-11-16T08:09:17Z")

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See the post above yours.

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**Author:** ![Mari\_VW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mari_vw/32/29862_2.png) [@Mari\_VW](https://community.homey.app/u/Mari_VW)\
**Post date:** [November 20, 2022, 8:15am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3419 "2022-11-20T08:15:52Z")

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Hi @Phuturist ,

I am a user with the Shelly app crashing ramdonly. Based on your comments let me add the insights information here below. Just to say yesterday when I went to sleep everithing was correctly. This morning the app is crashed again. I am going to share with you the last 24h of CPU and Memory and the last 7 days.

My list of devices are:  
9 Shelly 2.5  
3 Shelly 1 PM  
7 Shelly RGBW2  
1 Shelly i3

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/b/bbe0ce572d6322fb6b05804de622ec6edb4a202e.jpeg)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d151d6429e3a449d1eeb138ddb426b6ea30d5854.jpeg)

Many thanks for your help. It’s very anoing this issue

Best Regards,  
M

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [November 20, 2022, 11:22am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3420 "2022-11-20T11:22:22Z")

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Thanx, I’m afraid I lack the skills to get rid of this memory leak though. Is this on Homey Pro or Homey Cloud?

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**Author:** ![Mari\_VW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mari_vw/32/29862_2.png) [@Mari\_VW](https://community.homey.app/u/Mari_VW)\
**Post date:** [November 20, 2022, 11:51am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3421 "2022-11-20T11:51:26Z")

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It’s Homey Pro

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [November 20, 2022, 3:43pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3422 "2022-11-20T15:43:13Z")

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Are you using authentication on any of these Shellies?

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**Author:** ![Mari\_VW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mari_vw/32/29862_2.png) [@Mari\_VW](https://community.homey.app/u/Mari_VW)\
**Post date:** [November 20, 2022, 7:08pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3423 "2022-11-20T19:08:58Z")

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No, not at all. All of them have standard configuration

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [November 23, 2022, 10:03am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3424 "2022-11-23T10:03:22Z")

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> ## v3.14.0 - 2022-11-23 - TEST
> 
> - **IMPORTANT** : the current generic cloud driver for cloud connected devices is deprecated and replaced by a new generic cloud driver. There is an issue with the current generic cloud driver resulting in custom trigger cards not being available for devices paired with this driver. Unfortunately there is no way to resolve this programmatically. You are asked to re-pair your cloud connected devices on Homey Cloud. The deprecated driver will be removed early next year resulting in devices connected with this driver to fail.

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**Author:** ![Daan201](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan201/32/50985_2.png) [@Daan201](https://community.homey.app/u/Daan201)\
**Post date:** [November 23, 2022, 11:23am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3425 "2022-11-23T11:23:48Z")

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Hello @Mari_VW,

I also have this issue. For now I fixed it with this flow. Not the prettiest option but it works for now. Since making this flow I haven’t had any problems with my Shelly devices.

[https://homey.app/f/1n-dAi](https://homey.app/f/1n-dAi)

Hope this helps!  
Daan201

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**Author:** ![Mari\_VW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mari_vw/32/29862_2.png) [@Mari\_VW](https://community.homey.app/u/Mari_VW)\
**Post date:** [November 23, 2022, 12:04pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3426 "2022-11-23T12:04:16Z")

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Hi @Daan201 ,

Many thanks for this workaround. I was thinking to implement something like that.

Nevertheless, I was doing some validation in all my shelly devices. I figured out one of them has having issues with connectivity. It was something weird… In one hand the device is continuisly desconected from Offical Shelly app (in the app I can see device disconected and trying to connect) but in the other hand worked correctly in Homey (you know what I mean?). Casually, it’s the more far away device with really poor wifi connection. I tried to enhance the connectity and right now it seems it works correctly. From last Sunday morning I do not have more shelly app shutdows.

It’s possible the problem comes from that reasson. At least it’s one option.

I’ll come back with more info once I have it.

regards,  
M

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [November 29, 2022, 2:40pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3427 "2022-11-29T14:40:48Z")

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> ## v3.14.0 - 2022-11-29
> 
> **IMPORTANT** : the current generic cloud driver for cloud connected devices is deprecated and replaced by a new generic cloud driver. There is an issue with the current generic cloud driver resulting in custom trigger cards not being available for devices paired with this driver. Unfortunately there is no way to resolve this programmatically. You are asked to re-pair your cloud connected devices on Homey Cloud. The deprecated driver will be removed early next year resulting in devices connected with this driver to fail.

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**Author:** ![Mari\_VW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mari_vw/32/29862_2.png) [@Mari\_VW](https://community.homey.app/u/Mari_VW)\
**Post date:** [December 1, 2022, 8:20am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3428 "2022-12-01T08:20:36Z")

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Hi all…

everything is working well without crashing!

BR,  
M

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**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\
**Post date:** [December 2, 2022, 7:16pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3429 "2022-12-02T19:16:10Z")

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Hello everyone,  
I have a HOMEY PRO and I can’t connect SHELLY MOTION 1-2.  
Some times after entering the details of my account (shelly) there is a white window and that’s it, It’s stuck.  
Sometimes it shows:  
Error: request to http://_._ ._._ /shelly failed, reason: connect EHOSTUNREACH _._ ._._ :80  
Until about a month or two ago it worked great, suddenly it stopped working.

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**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\
**Post date:** [December 2, 2022, 7:32pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3430 "2022-12-02T19:32:15Z")

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I followed all instructions regarding pairing devices with homey. Now I find that the dimmers can’t be paired. The plugs didn’t provide any problems. Any idea?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a9c1c41f67a090920ee28f2580d186a0c69ffa1e.jpeg)

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<div class="post-metadata">

**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [December 2, 2022, 8:13pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3431 "2022-12-02T20:13:11Z")

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> [@Raz\_Tovy](#):
>
> Error: request to http://_._ ._._ /shelly failed, reason: connect EHOSTUNREACH _._ ._._ :80

Make sure the device is within the WiFi range and it’s awake using the wake up button during pairing. You can try to reboot Homey and reboot the sensor before pairing from the web UI. Unreachable means Homey can’t reach the device on the network. This error is shown after 30 seconds.

> [@Joep\_Vullings](#):
>
> Now I find that the dimmers can’t be paired. The plugs didn’t provide any problems. Any idea?

Check your network, reboot Homey and reboot the dimmer from the web UI before trying to pair. Homey can’t reach your device. Could be caused by Homeys network stack, something with the device or your network.

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**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\
**Post date:** [December 2, 2022, 8:23pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3432 "2022-12-02T20:23:04Z")

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I’ve done all this, and I still can’t do it with two devices

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [December 2, 2022, 8:26pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3433 "2022-12-02T20:26:35Z")

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Let me wave my magic wand … Nope, didn’t work either. I’m afraid i can’t help you. Networking issues is not something I can solve from the app. What is the firmware version on your motion sensors?

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<div class="post-metadata">

**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\
**Post date:** [December 2, 2022, 8:42pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3434 "2022-12-02T20:42:43Z")

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20220811-152232/v2.1.8@5afc928c

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