# \[APP\] Shelly - Smart solutions for every home and office

**URL:** <https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765>\
**Category:** Apps\
**Tags:** app, official, homey, homey-pro, homey-cloud\
**Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\
**Posts on this page:** 20\
**Page:** 166

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**Author:** ![PeterPolak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterpolak/32/35593_2.png) [@PeterPolak](https://community.homey.app/u/PeterPolak)\
**Post date:** [October 8, 2022, 3:24pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3335 "2022-10-08T15:24:59Z")

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I will probably wait. Dont want f… my flows

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**Author:** ![widameista](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/widameista/32/23333_2.png) [@widameista](https://community.homey.app/u/widameista)\
**Post date:** [October 10, 2022, 6:50pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3336 "2022-10-10T18:50:50Z")

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Help with Door window sensor.  
I was able to add the sensor in homey and it worked directly after adding. But then stopped working.  
in the shelly app it works without any problem. i read through all the instructions but am not able to fix.  
Static ip is set.  
URL actions seemed to be set by homey:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e2c07991c9db8a5654b4bf3f27f57c7c554af20.png)

another shelly door sensor i added has completly blank url actions

any advice?  
thank you

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [October 10, 2022, 9:52pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3337 "2022-10-10T21:52:27Z")

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> [@widameista](#):
>
> any advice?

What version of the Homey app for Shelly are you using and when did you add this sensor? The use of HTTP action URLs has been deprecated for well over two years. The sensor is supposed to report the status over CoAP (although this has proven to no always be reliable). So make sure CoAP is (still) configured correctly. You can check this through the webinterface of the Shelly device by accessing it over it’s IP address ([http://yourshellyiphere](http://yourshellyiphere/)) and look under "Internet & Security \> Advanced \> Enable CoIoT. Make sure it is enabled with the correct IP address of Homey and port 5683.

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**Author:** ![widameista](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/widameista/32/23333_2.png) [@widameista](https://community.homey.app/u/widameista)\
**Post date:** [October 11, 2022, 5:12am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3338 "2022-10-11T05:12:27Z")

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Is configured correctly!  
I solved it via Shelly Alexa integration.  
Shelly reports perfekt in Alexa. There I switch I virtual homey device and this is triggering my flows.  
Not the best Architektur but works:-)

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**Author:** ![Danke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danke/32/56496_2.png) [@Danke](https://community.homey.app/u/Danke)\
**Post date:** [October 12, 2022, 9:51pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3339 "2022-10-12T21:51:35Z")

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Hello,

So it has happend again.

The report is only a code?

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**Author:** ![Danke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danke/32/56496_2.png) [@Danke](https://community.homey.app/u/Danke)\
**Post date:** [October 12, 2022, 9:55pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3340 "2022-10-12T21:55:40Z")

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Where do i get this report?

n the shelly app. I cant press “send” after writing somt

Found it…

This is before  
036aa9ae-78c8-4a20-b921-2222548bb463

After  
9635a0a4-fed4-4650-9790-1caf9dc840fc

All it does is just to log in again.  
When homey stopps, it still possible to turn on via google.

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [October 13, 2022, 5:15am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3341 "2022-10-13T05:15:47Z")

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The log contains a 401 error which means invalid credentials. Did you change your cloud login credentials after pairing? A fix is to use the re-pair function from the device settings indeed. It allows to re authenticate. Question is though why it invalidates the authentication at all.

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**Author:** ![Danke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danke/32/56496_2.png) [@Danke](https://community.homey.app/u/Danke)\
**Post date:** [October 13, 2022, 6:34am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3342 "2022-10-13T06:34:40Z")

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No, the inlogg has never been changed.

Question is why it loses the connection?

The fix for this so far has been to sign in again via the “repair” button in settings.

But the problem are that you dont get any heads-up when this breaks.

In homey everything looks normal.  
The flow has started the heating etc…

If i use the Shelly app or google its not disconnected. Only login via Homey.

And of course i use homey cloud until i receive my new pro.

Any ideas or something you want me to check?

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**Author:** ![rousseauxy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rousseauxy/32/13026_2.png) [@rousseauxy](https://community.homey.app/u/rousseauxy)\
**Post date:** [October 14, 2022, 9:45pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3343 "2022-10-14T21:45:45Z")

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5c926ca7-e63e-4128-ad0b-408b830421fa  
Hopefully it helps in some way to pin point the issue 🙂

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**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [October 16, 2022, 5:06am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3344 "2022-10-16T05:06:27Z")

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It doesnt, i need a diagnostic report before the crash. Try and send it when the memory usage is around 55 Mb.

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**Author:** ![rousseauxy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rousseauxy/32/13026_2.png) [@rousseauxy](https://community.homey.app/u/rousseauxy)\
**Post date:** [October 16, 2022, 6:38am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3345 "2022-10-16T06:38:16Z")

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d491578e-83ad-429c-9006-fc0c32de625a  
62Mb since last time I posted

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<div class="post-metadata">

**Author:** ![Michel-S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel-s/32/81896_2.png) [@Michel-S](https://community.homey.app/u/Michel-S)\
**Post date:** [October 16, 2022, 8:01am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3346 "2022-10-16T08:01:57Z")

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Hello,

With a latest update of the Shelly I4 the inputs no longer work with Homey Pro.  
Anyone any idea ???

Michel

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<div class="post-metadata">

**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [October 16, 2022, 1:49pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3347 "2022-10-16T13:49:55Z")

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> [@Michel-S](#):
>
> Anyone any idea ???

Have you tried rebooting the app or even Homey?

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**Author:** ![Damianeq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/damianeq/32/56496_2.png) [@Damianeq](https://community.homey.app/u/Damianeq)\
**Post date:** [October 16, 2022, 7:46pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3348 "2022-10-16T19:46:14Z")

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Hi,

Do you also have a problem with Shelly on Homey Bridge, every few hours there is a message about the Shelly application stopping, correctly it helps again from the store, but the store itself has a problem, there is often a timeout.

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [October 16, 2022, 8:32pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3349 "2022-10-16T20:32:30Z")

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@Damianeq What version are you using of the Shelly app?

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**Author:** ![Damianeq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/damianeq/32/56496_2.png) [@Damianeq](https://community.homey.app/u/Damianeq)\
**Post date:** [October 16, 2022, 9:46pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3350 "2022-10-16T21:46:12Z")

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Version 3.12.4

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<div class="post-metadata">

**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [October 17, 2022, 5:02am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3351 "2022-10-17T05:02:12Z")

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There is a memory leak in the app causing it to crash for certain users. Please post the type of devices you have paired to help me identify the cause.

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<div class="post-metadata">

**Author:** ![Damianeq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/damianeq/32/56496_2.png) [@Damianeq](https://community.homey.app/u/Damianeq)\
**Post date:** [October 17, 2022, 6:20am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3352 "2022-10-17T06:20:18Z")

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Hi

I have a 5x Shelly 2.5 switch

and 2 x Shelly 1PM Plus

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**Author:** ![Daan201](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan201/32/50985_2.png) [@Daan201](https://community.homey.app/u/Daan201)\
**Post date:** [October 18, 2022, 3:46pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3353 "2022-10-18T15:46:14Z")

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Hello,

Some Shelly devices stopped working (red triangle on dimmer 2 and Shelly Plus I4 devices) while others (I only have dimmer 2 and Shelly Plus I4 devices) function just fine. When I go to the Shelly webinterface everything works fine. Made a diagnostic report, hope it helps.

671cf224-fa27-4006-837d-dbd0645bcdfb

Let me know if I can help in any way!

Daan201

Edit 1 min later:  
Restarting the app removes the red triangle but doesn’t restore the functionality (at least not with the Shelly Plus I4)

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<div class="post-metadata">

**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\
**Post date:** [October 18, 2022, 5:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3354 "2022-10-18T17:54:29Z")

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The log indicates networking issues. I can’t fix the network stack of Homey or your give network. A restart might fix it for some time but there is just something wrong with how Homey keeps persistent connections for a small number of users. Might be some specific network configuration, I don’t know.

It can take a minute before functionality is restored. If it doesn’t try restarting it again.

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