# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 150
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 15, 2022, 10:07am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3008 "2022-08-15T10:07:42Z")
> [@PhilippeMa](#): > > If i check the card Action event there is no device listet to choose under “Select your Shelly”, not a single one. Homey Cloud or Homey Pro and have you tried restarting the app ? ---
**Author:** ![PhilippeMa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippema/32/12434_2.png) [@PhilippeMa](https://community.homey.app/u/PhilippeMa)\ **Post date:** [August 15, 2022, 11:10am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3009 "2022-08-15T11:10:44Z")
Hi Homey Pro Even after restart of the Shelly App Version 3.10.9 i do not have any device listet. ![Screenshot_20220815-130857_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/6/461e1bbf5ac3355d3cf4def1b5a4d2b798382495.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 15, 2022, 1:44pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3010 "2022-08-15T13:44:32Z")
Just tested this myself but I can not reproduce it which makes it hard to identify the issue. There should be at least the default “With all devices” option. If that is missing ot suggests no devices are paired at all. Are you sure you have them paired? And could you check if it’s any diffent in the web interface: [https://my.homey.app/](https://my.homey.app/) ---
**Author:** ![PhilippeMa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippema/32/12434_2.png) [@PhilippeMa](https://community.homey.app/u/PhilippeMa)\ **Post date:** [August 15, 2022, 3:16pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3011 "2022-08-15T15:16:58Z")
Hi In the web interface i get the following error if i choose the following card. ![Shelly card](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/3/038aee6e9eaea7450edcd3f7ed554587b5374bec.png) Also if i click “Select your Shelly” Cannot read properties of null (reading ‘callbacks’) ![Shelly error](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/b/db79746fe1d73c9427cc29af4c9f0bcfb2dbcb79.png) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 15, 2022, 4:42pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3012 "2022-08-15T16:42:10Z")
Very weird. Could you re-pair your buttons while making sure they are awake during pairing (power them over USB). ---
**Author:** ![PhilippeMa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippema/32/12434_2.png) [@PhilippeMa](https://community.homey.app/u/PhilippeMa)\ **Post date:** [August 15, 2022, 5:10pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3013 "2022-08-15T17:10:07Z")
Allready done. They worked before the pairing. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 15, 2022, 5:14pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3014 "2022-08-15T17:14:43Z")
Could you reboot the app, wait 2 minutes and send me a diagnostic report from the app settings. ---
**Author:** ![PhilippeMa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippema/32/12434_2.png) [@PhilippeMa](https://community.homey.app/u/PhilippeMa)\ **Post date:** [August 15, 2022, 5:27pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3015 "2022-08-15T17:27:00Z")
Done 52de4d23-27ba-4645-9c9c-150be0a04833 ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 15, 2022, 5:40pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3016 "2022-08-15T17:40:24Z")
Ok, the issue is caused by some other paired Shelly devices (Shelly 2(.5), RGBW2 or Shelly Plus/Pro 2) that arent online when the app starts. This is causing issues with some migration steps eventually causing issues with the action event trigger card expecting some device config which is not there. Either re-pair all devices with the new driver, make sure any offline Shelly devices are online when restarting the app or wait until I have added some better error handling for this scenario in the next release. ---
**Author:** ![PhilippeMa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippema/32/12434_2.png) [@PhilippeMa](https://community.homey.app/u/PhilippeMa)\ **Post date:** [August 15, 2022, 6:08pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3017 "2022-08-15T18:08:21Z")
Wow, thanks I appreciate your support! Thanks I will repair all devices as soon as possible. ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [August 15, 2022, 7:30pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3018 "2022-08-15T19:30:36Z")
@PhilippeMa I have repaired also 3 devices and repaired all the flows. Now it is working fine. If you must repair a lot of flows you can use this tool. [https://community.homey.app/t/how-to-pro-cloud-tool-to-fix-advanced-flows-after-removing-and-re-adding-devices/65018](https://community.homey.app/t/how-to-pro-cloud-tool-to-fix-advanced-flows-after-removing-and-re-adding-devices/65018) ---
**Author:** ![rousseauxy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rousseauxy/32/13026_2.png) [@rousseauxy](https://community.homey.app/u/rousseauxy)\ **Post date:** [August 15, 2022, 10:27pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3019 "2022-08-15T22:27:58Z")
Two more “issue” i’ve encountered with the Shelly 2.5 is 1, I’m not able to select “what is plugged in” as I can for the Shelly 1 (plus PM) ![Screenshot_20220816-001224_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0ee553944662886cf63ed56828ed323a423b3e30.jpeg) ![Screenshot_20220816-001203_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/58b704b223fc877585864efa77263fb858bfcf60.jpeg) This intended or an oversight? I’m using a flow to turn off all the lights but without that option they won’t turn off ![Screenshot_20220816-002122_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d855f4068fd7e2de0ce6c388945c003cb32a0dc0.jpeg) Secondly, the 2.5 keeps popping up as available to add to homey while they are already added, only when other Shelly’s aren’t added though, the 1plus pm in my case that I don’t want to add in homey (detached switch with webhook to turn on another Shelly) ![Screenshot_20220816-002347_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/b/1bd177cf80a8abe03b193d1e0f1b5a890c117018.jpeg) Thanks again for looking into this! ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 16, 2022, 12:06pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3020 "2022-08-16T12:06:20Z")
> [@rousseauxy](#): > > Two more “issue” i’ve encountered with the Shelly 2.5 is 1, I’m not able to select “what is plugged in” as I can for the Shelly 1 (plus PM) Are you sure the 2.5 is paired as relay? This option should be added by Homey when device class `socket` is used. I’ve checked and that’s the case for the 2.5 as relay, see [cloud.shelly/lib/util.js at 9f3ab14b5358ef741f60459f4a0e5db1d135b626 · jghaanstra/cloud.shelly · GitHub](https://github.com/jghaanstra/cloud.shelly/blob/9f3ab14b5358ef741f60459f4a0e5db1d135b626/lib/util.js#L444) > [@rousseauxy](#): > > Secondly, the 2.5 keeps popping up as available to add to homey while they are already added, only when other Shelly’s aren’t added though There was a reason for this but I’d have to check again if that is still valid or if it can be avoided. ---
**Author:** ![rousseauxy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rousseauxy/32/13026_2.png) [@rousseauxy](https://community.homey.app/u/rousseauxy)\ **Post date:** [August 16, 2022, 12:59pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3021 "2022-08-16T12:59:31Z")
In Shelly they are definitely set as relay, removed both from homey and readded them, but didn’t change much. Any way I can supply you with debug info? Edit: in the developer.homey page I can see the property class is set as other ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 16, 2022, 3:39pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3022 "2022-08-16T15:39:50Z")
I see what is going on. Both issues will be fixed in a next release. ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 16, 2022, 6:17pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3023 "2022-08-16T18:17:30Z")
Do any of you have information at what stage is the repair in Homey bridge integration with Shelly? I get answers from Homey, once that they know about the problem and they fix it, then that it is the fault of the author of the shelly plugin and everything is fine with them … I don’t know about it anymore; ( ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [August 16, 2022, 6:25pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3024 "2022-08-16T18:25:41Z")
The issue has been acknowledged on the [beta status page](https://homey.app/en-gb/wiki/homey-beta-status/) as a known issue for Homey Cloud. Athom doesn’t share timelines, so all the community can say is: 🔜 (but before Christmas\*) (\*: of any year) ---
**Author:** ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)\ **Post date:** [August 16, 2022, 8:41pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3025 "2022-08-16T20:41:22Z")
I’ve started readding my almost 100 devices with the new driver, after first reinstalling the Shelly app. Here’s my experience 1. I can confirm several devices are still showing in the selection list after being added to Homey, not just 2.5 but also (at least) PM4, EM3 2. another thing i noticed. When trying to add devices, the list of available devices is somehow cached. The only way to get it to refresh so newly connected devices appear was to restart the shelly app on homey. 3. and another issue I am having, but cannot really reproduce when it happens, is that when trying to add certain devices i get a “Error: request to [http://IP/rpc/Shelly.GetDeviceInfo](http://IP/rpc/Shelly.GetDeviceInfo) failed, reason: connect EHOSTUNREACH IP:80” . This is despite them replying just fine when accessing that URL in a web browser. Also, some of these are sometimes adding just fine some time later… 4. i can confirm a previous report saying that 2.5 devices are showing as “other” despite setting them as “light” in shelly or web app. Hope this helps, let me know if I can provide useful info on any of the above… ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 16, 2022, 10:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3026 "2022-08-16T22:31:39Z")
1 and 4 will be fixed with the next release. 2 is something that is out of my hands, I have no control over how Homey processes mDNS broadcasts which is used for discovery. 3 is a issue with the network stack of Homey, sometimes the network stack just fails even though the network itself is stable. ---
**Author:** ![Rikkta\_Hd](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rikkta_hd/32/59007_2.png) [@Rikkta\_Hd](https://community.homey.app/u/Rikkta_Hd)\ **Post date:** [August 17, 2022, 8:30am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/3027 "2022-08-17T08:30:40Z")
I still have this phenomenon where the application crashes and pauses I have reinstalled the application several times the phenomenon always comes back I have reset the homey pro to factory mode I have deleted all my Shelly and reassociated them with the new driver and this morning again the same problem. I followed your instructions they are all in fixed IP address I put the wifi channel on 11 everything that was in your network troubleshooting description has been done I do not have a Shelly vlan from the manufacturer but not on my homey a85eb512-94a7-4130-88ce-a7e3b31aeffb [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=149) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=151)