# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 146
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 6:08pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2928 "2022-08-07T18:08:14Z")
Homey Pro or Homey Cloud? And what does “stopped working” mean? If it works on 3.10.2 it will work on 3.10.1 as well as there are only small unrelated changes. ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 6:16pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2929 "2022-08-07T18:16:41Z")
Homey Cloud Shelly is temporarily unavailable, it will be back shortly. w 3.10.1 ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 6:18pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2930 "2022-08-07T18:18:06Z")
That’s about as useful a comment as it is useful to downrate the app in the app store hoping that will resolve your issue. Did you actually rate it 5-stars after it was working correctly for you for months or do you only give bad ratings? If you really want this resolved I need more info. I guess you are on Homey cloud. Could you post a screenshot of the error and a diagnostic report. ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 6:20pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2931 "2022-08-07T18:20:34Z")
If I manage to install the application correctly, and it will detect 2 channels for shelly 2.5, I will give it a 5 rating and write a very positive comment. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 6:21pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2932 "2022-08-07T18:21:46Z")
Wow lucky me. ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 6:23pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2933 "2022-08-07T18:23:32Z")
> [@Phuturist](#): > > That’s about as useful a comment as it is useful to downrate the app in the app store hoping that will resolve your issue. Did you actually rate it 5-stars after it was working correctly for you for months or do you only give bad ratings? > > If you really want this resolved I need more info. I guess you are on Homey cloud. Could you post a screenshot of the error and a diagnostic report. ![Zrzut ekranu 2022-08-7 o 20.23.16](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/5320de1a3bcb4c32bb4906f0e781107b9cbdfa89.png) ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 6:32pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2934 "2022-08-07T18:32:44Z")
I installed a test version, but it does not detect both channels for shelly 2.5 I can only control one ae63c7bb-fae6-45a8-9bd4-3657e7dd3e94 ![Zrzut ekranu 2022-08-7 o 20.31.47](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/b/1b748329265570b4c40ba4281b442726166f04cb.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 6:43pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2935 "2022-08-07T18:43:17Z")
Try the new version in the test channel (v3.10.3). ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 6:48pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2936 "2022-08-07T18:48:38Z")
unfortunately there is still a connection error ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 6:53pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2937 "2022-08-07T18:53:44Z")
That seems to be an error related the Homey or Shelly Cloud. I do not trow any kind of error like this. You can send me a diagnostic report but you should report this to Athom as well through the support channel. ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 6:55pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2938 "2022-08-07T18:55:58Z")
ok please tell me do i support this version two shelly 2.5 channels? does it see it as one device and can’t control two channels independently? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 7:11pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2939 "2022-08-07T19:11:19Z")
Yes, that should be fixed but I do not have that device myself so I’m not able to test it. ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 7, 2022, 7:19pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2940 "2022-08-07T19:19:33Z")
The app ran 3 minutes after installing, but shelly 2.5 adds as one device, with no channel selection, previous versions for shelly 2.5 had two separate devices ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 8:35pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2941 "2022-08-07T20:35:35Z")
Hmm yes, I see what’s wrong. Need some time to come up with a fix though. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 7, 2022, 9:51pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2942 "2022-08-07T21:51:08Z")
Version 3.10.4 should fix the pairing of multichannel devices on Homey cloud. ---
**Author:** ![elborro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/elborro/32/53233_2.png) [@elborro](https://community.homey.app/u/elborro)\ **Post date:** [August 7, 2022, 11:44pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2943 "2022-08-07T23:44:42Z")
My Homey Pro uses Shelly app 3.10.1 that was installed today. I tried to add one of the devices that was not previously installed yet and that works perfectly. However, during the discovery phase the list that allows you to select the Shelly device to add, shows all Shelly devices, including already added ones. So, just asking before I might accidentally break things: is this by design behaviour and does it allow me to update the used driver for the devices already in use, or shouldn’t the already registered devices show up in that list? ---
**Author:** ![Andrea\_Marchisi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_marchisi/32/16566_2.png) [@Andrea\_Marchisi](https://community.homey.app/u/Andrea_Marchisi)\ **Post date:** [August 8, 2022, 1:56am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2944 "2022-08-08T01:56:49Z")
After the last update, everytime I enter in a shelly device, it appears a messages on top in yellow where it says : “this device could not be supported in the future”. Is this a mistake? What does it means? I’m full of shelly devices and it would be a disaster 😩. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [August 8, 2022, 4:39am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2945 "2022-08-08T04:39:10Z")
Scroll a few posts up ---
**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\ **Post date:** [August 8, 2022, 4:47am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2946 "2022-08-08T04:47:58Z")
Unfortunately, I can’t test this version because I have an error message all the time ![Screenshot_20220808-064522_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/3/235aaacbba9a3133dad1adea502e11ffd531bb3f.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [August 8, 2022, 5:59am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2947 "2022-08-08T05:59:18Z")
> [@elborro](#): > > So, just asking before I might accidentally break things: is this by design behaviour and does it allow me to update the used driver for the devices already in use, or shouldn’t the already registered devices show up in that list? Unfortunately I can not fully prevent this, specifically for devices that have been paired long ago. It wont allow you to migrate. Adding it would add it as a new device and you will have paired the device twice. > [@Andrea\_Marchisi](#): > > Is this a mistake? What does it means? I’m full of shelly devices and it would be a disaster See [[APP][Pro&Cloud] Shelly - #2921 by Phuturist](https://community.homey.app/t/app-pro-cloud-shelly/765/2921) > [@Damian](#): > > Unfortunately, I can’t test this version because I have an error message all the time Try at a later time, as mentioned it indicates issues with your specific Shelly Cloud server. That’s out of my hands. [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=145) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=147)