# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 133
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [March 4, 2022, 10:12am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2668 "2022-03-04T10:12:55Z")
I am on Home Pro, but with this new version my Shelly’s become very unreliable. The get unresponsive I get time-outs… Sent you a diagnostic report (code in a pm to you). ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 4, 2022, 10:20am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2669 "2022-03-04T10:20:00Z")
Thanx, will look into it. Seems to affect Shelly 2.5 devices. Do you have any other Shelly devices and if so, do these continu to work fine? ---
**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Post date:** [March 4, 2022, 10:45am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2670 "2022-03-04T10:45:10Z")
I have 2 2.5’s a dimmer 1 and a dimmer 2. The get unreliable as well unfortunately ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 5, 2022, 6:40am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2671 "2022-03-05T06:40:20Z")
> [@Phuturist](#): > > I’m looking for beta testers for the 3.8.0 release which is now in test. I looking for Homey Pro users to test if this release does not affect any functionality and I’m looking for Homey Cloud / Beta users that are willing to test the migration of their devices to the changed cloud integration. Looks like this is going no where. I’ll be publishing the release to production later today and will try and resolve any issues that may arise asap afterwards. As mentioned this release requires all Homey Beta / Cloud users will have to remove and pair their devices again. There is no way to avoid this due to a new implementation of how Homey talks with Shelly cloud. It will probably mean a shit storm of negativity but hopefully people can see the bigger picture. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [March 5, 2022, 7:08am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2672 "2022-03-05T07:08:02Z")
Unfortunately I have been a bit occupied the last couple of days. I’m letting the test versions install automatically, this happened two days ago. I have a couple of 1pm , dimmer 2 and 2.5 and ove motion. All work just fine. Haven’t noticed any issues and none of the kids or wife have complained. Just did some on off and dimming testing and works as reliable as ever. Will be installing a new dimmer 2 later today. Which makes that a newly added device compared to all other. Will keep you posted. Any other specific things you want to see tested? Pro user here btw. And good luck with the shitstorm. Maybe you can notify Emile to block the reviews temporarily on the app page? ---
**Author:** ![Koekwaus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koekwaus/32/16844_2.png) [@Koekwaus](https://community.homey.app/u/Koekwaus)\ **Post date:** [March 5, 2022, 8:09pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2673 "2022-03-05T20:09:52Z")
For some reason the I4 plus doesn’t react the same as the I3’s. The flows aren’t started with “actie / gebeurtenis”, this works fine with the I3’s. Something to check with the next update? ---
**Author:** ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)\ **Post date:** [March 7, 2022, 1:50pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2674 "2022-03-07T13:50:18Z")
Shelly i4 supposedly has 3 possible actions per channel, most likely “click”, double-click, and long-click. In the app flows for the i4 I see that the only triggers are “changed” “off” and “on”. Am I missing something in how those can be implemented? If not, any chance the others triggers could be implemented as well? Many thanks! ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 7, 2022, 1:58pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2675 "2022-03-07T13:58:39Z")
Read the first post of this topic. You need to use a app level flow action card. ---
**Author:** ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)\ **Post date:** [March 7, 2022, 2:04pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2676 "2022-03-07T14:04:19Z")
Ah, sorry, made a mental notice to remember to use that when I will need it, especially since I already use it for buttons, but seems mental notes don’t work as expected. Thanks for you patience 🙂 ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 7, 2022, 4:07pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2677 "2022-03-07T16:07:32Z")
> ## v3.8.1 - 2022-03-07 > > - **Breaking change for Homey Cloud / Beta** : Changed the way Homey Beta/Cloud connected devices communicate with Shelly Cloud, this requires you to remove and re-pair all your Homey Cloud / Beta connected Shelly devices. Sorry for the inconvenience but this is very much needed for future development. > - Added all roller shutter devices for Homey Cloud / Beta. > - Added firmware update action card for Shelly Plus/Pro devices for Homey Pro > - Fix device icons for new Plus and Pro devices > - Lots of code improvements Release 3.8.1 that has just been published to the app store contains a breaking change for all Homey Beta / Cloud users. The way cloud support has initially been added after the launch of Homey Beta / Cloud has turned out to be not the most desirable and sustainable implementation. Therefor this integration has been rewritten. Unfortunately this requires all Homey Beta / Cloud connected Shelly devices to be removed and paired again and thus will break your flows. Without it you wont be able to control these devices. Due to the rewrite and the fact no one responsed to my earlier request to test the new cloud integration it could very well be there are also bugs to iron out. Sorry for the inconvenience. ---
**Author:** ![Bram\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_h/32/52477_2.png) [@Bram\_H](https://community.homey.app/u/Bram_H)\ **Post date:** [March 7, 2022, 6:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2678 "2022-03-07T18:36:12Z")
I just want to understand; I have a homey pro. Just updated to 3.8.1. This issue should not affect me, but I removed a Shelly 1, and am unable to add it to homey. It has a static ip, works with the Shelly app etc. But it will not add in Homey. Any ideas? Edit: maybe I misunderstood… none of my Shelly’s are available in homey. All with red exclamation. ☹ ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 7, 2022, 6:56pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2679 "2022-03-07T18:56:49Z")
> [@Bram\_H](#): > > It has a static ip, works with the Shelly app etc. But it will not add in Homey. Could you be more specific than “it will not add”. What error is shown? > [@Bram\_H](#): > > Edit: maybe I misunderstood… none of my Shelly’s are available in homey. All with red exclamation. What error is shown when you longpress a device. And feel free to send me a diagnostic report, perhaps that tells me more. ---
**Author:** ![Bram\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_h/32/52477_2.png) [@Bram\_H](https://community.homey.app/u/Bram_H)\ **Post date:** [March 7, 2022, 8:05pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2680 "2022-03-07T20:05:47Z")
Thank you for your reply. When I add I get the error in the picture. All the others have magically started working again. I never in de past have had any issues with Shelly and homey. So this is weird. My WiFi is 99,99%. ![Image.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/c/6ca10c18d22ca3cacaef5b78f5233085b8a401ad.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 7, 2022, 8:08pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2681 "2022-03-07T20:08:58Z")
As the error says Homey cant reach this Shelly. There are numerous possible reasons for this. Even the network stack of Homey which seems to be unstable at times for some users. See the first post in this topic for troubleshooting network issues. ---
**Author:** ![Bram\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_h/32/52477_2.png) [@Bram\_H](https://community.homey.app/u/Bram_H)\ **Post date:** [March 7, 2022, 8:14pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2682 "2022-03-07T20:14:14Z")
I’ll try it. Thank you for your reply. ---
**Author:** ![Koekwaus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koekwaus/32/16844_2.png) [@Koekwaus](https://community.homey.app/u/Koekwaus)\ **Post date:** [March 7, 2022, 9:38pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2683 "2022-03-07T21:38:01Z")
Hi, with the i3 that is working fine, but for some reason that doesn’t work for the i4’s. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bdd9d22da83e9aaafd90165c87fb31a42c359fd7.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [March 7, 2022, 10:31pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2684 "2022-03-07T22:31:33Z")
> [@radu](#): > > Shelly i4 supposedly has 3 possible actions per channel, most likely “click”, double-click, and long-click. > [@Koekwaus](#): > > Hi, with the i3 that is working fine, but for some reason that doesn’t work for the i4’s. It’s a bug which I’ll try to fix with the next release. ---
**Author:** ![Koekwaus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koekwaus/32/16844_2.png) [@Koekwaus](https://community.homey.app/u/Koekwaus)\ **Post date:** [March 8, 2022, 5:40am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2685 "2022-03-08T05:40:53Z")
Thanks for checking this out. Keep up the good work, love the Shelly intergration. 😀 ---
**Author:** ![radu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/radu/32/130145_2.png) [@radu](https://community.homey.app/u/radu)\ **Post date:** [March 8, 2022, 7:46am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2686 "2022-03-08T07:46:46Z")
I can also confirm the report from @Koekwaus and I am patiently waiting for the fix, thanks for the effort. In the meantime it may be worth mentioning that when using the app level flows I can only see the items for the first 3 channels. See pic. The list has Short Push / Long Push / Double Short Push / Triple Short push for 1/2/3, but after that there are another 6 lines of blank options. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/55a771a98acdb319c00414a944e6b91f672d33c1.jpeg) ---
**Author:** ![SvenRhein](https://avatars.discourse-cdn.com/v4/letter/s/e495f1/32.png) [@SvenRhein](https://community.homey.app/u/SvenRhein)\ **Post date:** [March 8, 2022, 8:36am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2687 "2022-03-08T08:36:44Z")
@Phuturist Hi Jelger, I have an issue with version 3.8.1 and adding a TRV to homey… I receive this message: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be9e3755d4d3d7550e17df38861aedb2fe2f0d34.png) Reboot of the shelly trv does not help and “make discoverable” does not help, too. Any ideas? (the trv works fine in the shelly ios app) Cheers, Sven [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=132) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=134)