# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 120
**Author:** ![Michele.Brustenghi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michele.brustenghi/32/47475_2.png) [@Michele.Brustenghi](https://community.homey.app/u/Michele.Brustenghi)\ **Post date:** [November 26, 2021, 5:57pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2407 "2021-11-26T17:57:14Z")
ok. thank you. I’m going to ask to Allterco Robotics: I like home bridge but without this function in useless for me. ---
**Author:** ![Mark\_Stevens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_stevens/32/25450_2.png) [@Mark\_Stevens](https://community.homey.app/u/Mark_Stevens)\ **Post date:** [November 29, 2021, 11:01am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2408 "2021-11-29T11:01:00Z")
I think all developers deserve more compliments, Thank you For making Homey great ---
**Author:** ![Murtaza\_Biggy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/murtaza_biggy/32/9492_2.png) [@Murtaza\_Biggy](https://community.homey.app/u/Murtaza_Biggy)\ **Post date:** [November 29, 2021, 11:29am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2409 "2021-11-29T11:29:59Z")
Hello, I seem to be facing an issue with the Shelly app, which I don’t know if others have faced. I have around 4 Homey on which Shelly has been installed, however whenever the homey loses power (power cuts, which are common in my country) after the restart, the Shelly app never restarts, it just stays in crashes state (pause icon) until i have to manually restart the app. Is there a setting i need to be aware of to avoid this from happening and having Shelly restart properly after a homey restart. Thank you. ---
**Author:** ![Michele.Brustenghi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michele.brustenghi/32/47475_2.png) [@Michele.Brustenghi](https://community.homey.app/u/Michele.Brustenghi)\ **Post date:** [November 29, 2021, 6:05pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2410 "2021-11-29T18:05:07Z")
up ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [November 29, 2021, 8:35pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2411 "2021-11-29T20:35:14Z")
hi guys I am having an issue with UNI, it can be controlled through the cloud, when i need to add it to homey i am stuck with choose the icon page both on mobile app and web. I am not sure what i should do, tried reseting the device 3 times and used 3 different browsers with no luck at all. ![shelly uni](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/e/7ef15b509344d6cd9fefd1a41ad7f497a930e4e0.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 29, 2021, 10:07pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2412 "2021-11-29T22:07:17Z")
See the troubleshooting guide from the first post. This issue had been answered numerous times. In short, enable cloud and do a firmware update. ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [November 30, 2021, 3:48am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2413 "2021-11-30T03:48:32Z")
My device is updated and already connected to the cloud. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 30, 2021, 6:58am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2414 "2021-11-30T06:58:29Z")
What firmware version is installed? ---
**Author:** ![Michele.Brustenghi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michele.brustenghi/32/47475_2.png) [@Michele.Brustenghi](https://community.homey.app/u/Michele.Brustenghi)\ **Post date:** [November 30, 2021, 10:08am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2415 "2021-11-30T10:08:25Z")
about shelly 2.5 as roller shutter, as @Phuturist suggest, I wrote to Allterco Robotics asking support in the “Integrator API” and this is the answer: > " Dear Michele, > Thank you for being a part of our Shelly Community and that you are looking into the future with us. > Your proposal will be forwarded to the relevant team for further evaluation. Please have in mind that we can’t guarantee that you will receive a confirmation if this is taken into consideration, but for sure we will think over your idea. > Once again, thanks for your devotion! Together we grow better and smarter! > Have a nice day! > Kind regards, > Shelly Team" IF someone wants leave the same request, use the form for Features and device requests [https://shelly.cloud/support/devices-and-features-requests/](https://shelly.cloud/support/devices-and-features-requests/) and asking " SUPPORT FOR ROLLER SHUTTERS IN THE “INTEGRATOR API” ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [November 30, 2021, 10:22am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2416 "2021-11-30T10:22:51Z")
Current version: 20210105-095645/release-1.9@8517d431+ You have latest version on your device! I did reset and reboot as well, maybe the issue with tye device and will try another one! ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 30, 2021, 11:27am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2417 "2021-11-30T11:27:29Z")
You are not following the instructions. I told you to enable cloud before checking for a new firmware version. ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [November 30, 2021, 1:13pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2418 "2021-11-30T13:13:34Z")
It’s enabled, maybe the device is defeated ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/0/60514a3afedc0cd1379142258474ee33e6e035a8.jpeg) ---
**Author:** ![zakraket](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakraket/32/17470_2.png) [@zakraket](https://community.homey.app/u/zakraket)\ **Post date:** [November 30, 2021, 3:26pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2419 "2021-11-30T15:26:09Z")
Im trying to set a Shelly Dimmer 2 to a certain calculated dim logic value. The variable varDim is calculated as f.e. 0.50. The tag Dimlevel for a Shelly dimmer 2 is also represented as 0.50 in the devicecards However, when I try to set the dimmer Dim dimmer2 to [varDim] I’m getting a “token\_invalid\_step” I believe it’s because of wrong numeric format, and I also think I’ve asked before, but I can’t find it in the forum. When I make the var 50 (%) then I’m getting a different error. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 30, 2021, 6:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2420 "2021-11-30T18:36:40Z")
> [@Jumeira](#): > > It’s enabled, maybe the device is defeated Try to force an update using the following URL (and replacing the correct IP address). http://[yourshellyip]/ota?update=true > [@zakraket](#): > > The variable varDim is calculated as f.e. 0.50. The tag Dimlevel for a Shelly dimmer 2 is also represented as 0.50 in the devicecards > > However, when I try to set the dimmer > Dim dimmer2 to [varDim] > > I’m getting a “token\_invalid\_step” You should ask Athom support about this. Dim level is a number between 0 and 1 with steps 0f 0.01. So setting it to 0.50 should work. Athom probably knows what is going on. ---
**Author:** ![zakraket](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakraket/32/17470_2.png) [@zakraket](https://community.homey.app/u/zakraket)\ **Post date:** [November 30, 2021, 7:28pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2421 "2021-11-30T19:28:49Z")
> [@zakraket](#): > > token\_invalid\_step Found the solution (probably again 😉 ): you need to round the number to max 2 decimals ---
**Author:** ![Jonathan\_Otte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_otte/32/18025_2.png) [@Jonathan\_Otte](https://community.homey.app/u/Jonathan_Otte)\ **Post date:** [December 3, 2021, 11:46am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2422 "2021-12-03T11:46:55Z")
Hallo How can this, what do i wrong? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01d5727be409da8368de73b8dc89e450dad35c22.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/e/3ea63a85f6948da3c7b3129fab62fff5948f641f.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [December 3, 2021, 7:06pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2423 "2021-12-03T19:06:11Z")
Shelly devices only support a maximum of 5 seconds dimming time. Unfortuntely Homey does not allow my to limit the dim to action card to 5 seconds. Anything set above will generate this error. ---
**Author:** ![Jonathan\_Otte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_otte/32/18025_2.png) [@Jonathan\_Otte](https://community.homey.app/u/Jonathan_Otte)\ **Post date:** [December 3, 2021, 7:36pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2424 "2021-12-03T19:36:42Z")
ok that is pity it would have been a very nice option ---
**Author:** ![Jumeira](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jumeira/32/69412_2.png) [@Jumeira](https://community.homey.app/u/Jumeira)\ **Post date:** [December 3, 2021, 8:35pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2425 "2021-12-03T20:35:54Z")
Tried forcing the update, i am getting a false result. Anyway i am getting my replacement tomorrow. ---
**Author:** ![ChSz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chsz/32/18664_2.png) [@ChSz](https://community.homey.app/u/ChSz)\ **Post date:** [December 7, 2021, 5:33pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2426 "2021-12-07T17:33:10Z")
Hi, i don’t know why but two of my shelly 2.5 didn’t offer the possibilty to mesaure the temperature. In the capabilities is no entry “measure\_temperature” . Two others have not this problem. May you have a hint… [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=119) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=121)