# \[APP\] Shelly - Smart solutions for every home and office **URL:** \ **Category:** Apps\ **Tags:** app, official, homey, homey-pro, homey-cloud\ **Created:** [August 28, 2018, 8:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765 "2018-08-28T20:54:43Z")\ **Posts on this page:** 20\ **Page:** 116
**Author:** ![Jan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan/32/1897_2.png) [@Jan](https://community.homey.app/u/Jan)\ **Post date:** [October 26, 2021, 8:01pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2326 "2021-10-26T20:01:10Z")
Hello, i am not sure i am in the right toppic but i have a problem in adding the shelly plug s to homey. When i chose for a default icon there are no icon’s visible on the page. I used an iPad and iPhone as device. Thanks for your reply. ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [October 26, 2021, 8:37pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2327 "2021-10-26T20:37:27Z")
try and Update fw of device with cloud connected. ---
**Author:** ![Ernst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernst/32/16673_2.png) [@Ernst](https://community.homey.app/u/Ernst)\ **Post date:** [October 26, 2021, 9:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2328 "2021-10-26T21:54:16Z")
I also use an Shelly 1 for my garage opener. The solution for me was to set the Auto Off timer at 0,5 sec ---
**Author:** ![Jan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan/32/1897_2.png) [@Jan](https://community.homey.app/u/Jan)\ **Post date:** [October 27, 2021, 6:54am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2329 "2021-10-27T06:54:00Z")
Hallo Martijn, bedankt voor uw reply maar kunt u mij misschien iets verder op weg helpen? Wat is fw en hoe connect ik met de cloud? Groet Jan ---
**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\ **Post date:** [October 27, 2021, 7:06am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2330 "2021-10-27T07:06:34Z")
Please try and keep the discussion in English. For Dutch discussions there are separate sections on this community forum. To update the Firmware of your shelly you need to either open the native Shelly app on your phone, and hit the update button (first let it connect to the cloud), or enter the local IP of the shelly device in your browser and do the same steps. If that doesn’t work, maybe it’s better to read the manual of your shelly device how to manage it. ---
**Author:** ![Jan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan/32/1897_2.png) [@Jan](https://community.homey.app/u/Jan)\ **Post date:** [October 27, 2021, 2:11pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2331 "2021-10-27T14:11:22Z")
Yes! I succeded 🙂 thank you. ---
**Author:** ![Fabian\_Annequin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabian_annequin/32/30342_2.png) [@Fabian\_Annequin](https://community.homey.app/u/Fabian_Annequin)\ **Post date:** [October 27, 2021, 3:05pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2332 "2021-10-27T15:05:08Z")
Lately I experience problems with the Shelly app getting ‘paused’ by homey. This is caused by to much memory being used by the app. Anyone else experiences these problems? ---
**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\ **Post date:** [October 29, 2021, 11:11am UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2333 "2021-10-29T11:11:34Z")
One of the inputs of the dimmer 2 (newest firmware, newest app version, newest homey firmware) seems to have a significant delay. Any idea why this could be? EDIT: WiFi signal appears to be ‘good’. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/9/5939ea68665597bfcaf1701e94aa675153edb3d5.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 3, 2021, 7:01pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2334 "2021-11-03T19:01:16Z")
> [@Fabian\_Annequin](#): > > Lately I experience problems with the Shelly app getting ‘paused’ by homey. This is caused by to much memory being used by the app. > > Anyone else experiences these problems? You are the first to report this issue. How many Shelly devices do you have connected. > [@Joep\_Vullings](#): > > One of the inputs of the dimmer 2 (newest firmware, newest app version, newest homey firmware) seems to have a significant delay. > > Any idea why this could be? Haven heard of this before, so, not a clue. If all other updates are near instant my guess is that the update of the state is delayed on Shelly side. My app just processes any incoming updates straight away. ---
**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\ **Post date:** [November 3, 2021, 7:54pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2335 "2021-11-03T19:54:59Z")
It appears to be working again. Just a glitch, I guess. ---
**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\ **Post date:** [November 9, 2021, 12:09pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2336 "2021-11-09T12:09:32Z")
not working in homey bridge. 3 days ago it worked. I can not find any accessory. I tried to uninstall the app and reinstall and still failed. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/e/fed5c03f311c9679567e5b616b6cbb55b3427f76.png) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2021, 12:48pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2337 "2021-11-09T12:48:56Z")
At what step in the process do you get this error? ---
**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\ **Post date:** [November 9, 2021, 12:52pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2338 "2021-11-09T12:52:57Z")
After I choose which component to add ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2021, 12:55pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2339 "2021-11-09T12:55:16Z")
You do not need the Homey bridge. So if you are trying to do something there I can imagine things dont work. I do not have a Homey bridge and have not tested it. You only need to install the app on Homey Cloud and follow the instrustions when adding a device. I just tested that and all cloud to cloud communication is working fine. ---
**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\ **Post date:** [November 9, 2021, 12:59pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2340 "2021-11-09T12:59:22Z")
> [@Phuturist](#): > > Homey Cloud how do I do it? Where is the Homey Cloud And how I connect it to Homey bridge? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2021, 1:13pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2341 "2021-11-09T13:13:19Z")
> [@Raz\_Tovy](#): > > Where is the Homey Cloud And how I connect it to Homey bridge? I assume you have a Homey Cloud susbription and you can add devices to it? I know nothing of Homey bridge but as far as I know you need to add that to Homey Cloud as well so the two can talk together. But this is probably not the issue. Someone translate the error you posted it here and appearently the error says “The site my.shelly.cloud says:”. My hebrew is a bit rusty but that indicates issues with the Shelly Cloud. It’s out of my hands but I can at least ask the guys from Allterco Robotics if there are known issues. It could indicate you can not control your devices over the official Shelly smartphone app as well. Is this the case? And do you see the pairing screen with the pairing instruction steps? It’s still unclear to me where you get this error. ---
**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\ **Post date:** [November 9, 2021, 1:34pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2342 "2021-11-09T13:34:13Z")
I’m trying to add a new controller, I choose SHELLY: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/690287b35e8e9da729b319e8a060d97dd77fcde7.png) I then choose the type of controllers ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/2/722676a7cea9810540d27285fba8cdbf95c7beb4.png) In the next window I need to find all my controllers and select what I want to add ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/a/2a1898e06865e982affc470584b02632cd79ccba.png) After I click on the link I get the error message ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/b/2b00bdecd6d5f1433c57108d832807170ea51e15.png) A few days ago everything worked fine and I was able to install on the bridge everything I wanted. Today I can no longer add. I still do not understand how I install the homey cloud. I have a standard homey not a pro and there everything works just fine and I manage to add shelly components. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/a/ea3778392cd9485858733317d1ee54b9e8cfc33b.png) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2021, 1:38pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2343 "2021-11-09T13:38:46Z")
You are already adding the device to Homey Cloud. You called it Homey Bridge but it’s actually Homey Cloud. 😉 Anyway, can you try and pair the copy the link from the pairing wizard and open it in a seperate tab in your browser. Does the same error appear there? ---
**Author:** ![Raz\_Tovy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raz_tovy/32/14147_2.png) [@Raz\_Tovy](https://community.homey.app/u/Raz_Tovy)\ **Post date:** [November 9, 2021, 1:42pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2344 "2021-11-09T13:42:35Z")
[Integrators Space](https://my.shelly.cloud/integrator.html?itg=ITG_HMY&cb=https://webhooks.athom.com/webhook/)_ **/?homey** _ This is the address of the site ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2021, 1:48pm UTC](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765/2345 "2021-11-09T13:48:04Z")
Better not post that here, it contains the id of your Homey cloud instance. But when access that URL I can login with my Shelly cloud credentials to access my Shelly devices which are connected to the cloud. What happens when you visit this URL in a browser? Do you get the previously mentioned error? [Previous page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=115) [Next page](https://community.homey.app/t/app-shelly-smart-solutions-for-every-home-and-office/765.md?page=117)