# \[APP\] Shelly Loqed - Your personal doorman **URL:** https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816 **Category:** Apps **Tags:** app, homey-pro **Created:** [September 20, 2023, 2:02pm UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816 "2023-09-20T14:02:58Z") **Posts on this page:** 20 **Page:** 3
### Author: ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra) #### Post date: [January 1, 2024, 7:39pm UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/42 "2024-01-01T19:39:50Z")
Hi there @Youri_Pasternak and @Arie_J_Godschalk , Just to let you know, I have exactly the same issue as Youri. Open house mode doesnt work and the lock needs a repair after x amount of weeks. Thank you Arie, for looking into it. ---
### Author: ![Mark1541](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mark1541](https://community.homey.app/u/Mark1541) #### Post date: [January 2, 2024, 8:08am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/43 "2024-01-02T08:08:07Z")
@Arie_J_Godschalk have some problems sometimes When I use a flow to lock or open my locks I can see the commando on the time line but my locks are not working ![IMG_5137](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/4/d49886f69f80b15917567db06de86f644839e918.jpeg) ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 2, 2024, 8:32am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/44 "2024-01-02T08:32:10Z")
> [@Mark1541](#): > > @Arie_J_Godschalk have some problems sometimes Yes, we are aware. We need a change in the API for a “bug” we discovered last Friday. We hope to fix is asap. I will leave a message here when it’s resolved. ---
### Author: ![Mark1541](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mark1541](https://community.homey.app/u/Mark1541) #### Post date: [January 2, 2024, 8:40am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/45 "2024-01-02T08:40:52Z")
I also got on the diagnostic tap an error rate limit ![IMG_5138](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/e/ae2c701e232932096c425eb0dd930773a9d55e76.png) ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 2, 2024, 9:11am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/46 "2024-01-02T09:11:54Z")
I think this means you have timeline notifications disabled for this app?! ---
### Author: ![Mark1541](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mark1541](https://community.homey.app/u/Mark1541) #### Post date: [January 2, 2024, 10:00am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/47 "2024-01-02T10:00:29Z")
That message I got when I make a diagnostic rapport ---
### Author: ![Mark1541](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mark1541](https://community.homey.app/u/Mark1541) #### Post date: [January 8, 2024, 7:58pm UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/48 "2024-01-08T19:58:11Z")
Any updates ? ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 9, 2024, 6:23am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/49 "2024-01-09T06:23:19Z")
Internally yeah, but not yet an app update. Ill be at it tomorrow. ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 10, 2024, 8:04am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/50 "2024-01-10T08:04:40Z")
> [@Mark1541](#): > > Any updates ? I have just updated the LOQED app to version 3.3.3. If anything is not working correctly, repair 1 lock, so the autorization is reset. If anything is still not working, please let me know! ---
### Author: ![Mark1541](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mark1541](https://community.homey.app/u/Mark1541) #### Post date: [January 10, 2024, 8:24am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/51 "2024-01-10T08:24:22Z")
Will test it ---
### Author: ![Youri\_Pasternak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/youri_pasternak/32/55754_2.png) [@Youri\_Pasternak](https://community.homey.app/u/Youri_Pasternak) #### Post date: [January 11, 2024, 11:10pm UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/52 "2024-01-11T23:10:55Z")
Hi @Arie_J_Godschalk : my open door mode still not works through the homey app. Any idea why? ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 12, 2024, 6:37am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/53 "2024-01-12T06:37:33Z")
> [@Youri\_Pasternak](#): > > my open door mode still not works through the homey app. And open or unlocking the door, that does work? You do have the OpenGuestMode as option in the LOQED app itself right? ---
### Author: ![Youri\_Pasternak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/youri_pasternak/32/55754_2.png) [@Youri\_Pasternak](https://community.homey.app/u/Youri_Pasternak) #### Post date: [January 12, 2024, 6:51am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/54 "2024-01-12T06:51:51Z")
Hi @Arie_J_Godschalk , Opening, closing and locking works in the homey app. Twist assist, open door mode and touch to connect don’t work in the homey app. If I use them, after 5 minutes they are set back to initial mode by loqed. All options are available in the Loqed app and work in the Loqed app. It seems to be something in the homey app, command sending to and/or receiving by Loqed for these options only. I already tried to repair the lock and adding them. ---
### Author: ![Wout\_van\_den\_Dool](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout_van_den_dool/32/391_2.png) [@Wout\_van\_den\_Dool](https://community.homey.app/u/Wout_van_den_Dool) #### Post date: [January 15, 2024, 11:08am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/55 "2024-01-15T11:08:24Z")
I had this issue, wanted to solve this but didn’t succeed… Also had a engine replacement and thus a new lock, new install and repair suggestion, had it all… Handed in a support request at Loqed… ![IMG_9205](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/ebac72db5c1e9c178ea7bd260de3ab768f45017e.png) ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 15, 2024, 3:41pm UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/56 "2024-01-15T15:41:59Z")
> [@Youri\_Pasternak](#): > > It seems to be something in the homey app Ill have another update probably at the end of the week. If that one doesn’t work, i would like to PM you so we can find the issue with the exchange of some data. ---
### Author: ![Youri\_Pasternak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/youri_pasternak/32/55754_2.png) [@Youri\_Pasternak](https://community.homey.app/u/Youri_Pasternak) #### Post date: [January 17, 2024, 6:23am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/57 "2024-01-17T06:23:23Z")
Great, thanks Arie! ---
### Author: ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra) #### Post date: [January 20, 2024, 1:42am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/58 "2024-01-20T01:42:07Z")
Feel free to pm me aswell @Arie_J_Godschalk ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 25, 2024, 8:45am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/59 "2024-01-25T08:45:07Z")
@Glenn_Dijkstra and @Youri_Pasternak I have just released an update to [TEST](https://homey.app/a/com.loqed.touch-smart-lock/test/). In the update, the next points are improved, fixed or added: - When a bridge goes offline, the device in Homey is set to unavailable. - When a Lock Status is unknown, nothing is changed in Homey and no flows are executed. The device will show a Warning that the status is Unknown. - The refreshing of the authentication (in the background) is fixed for all calls. Meaning, when you unlock/lock the door f.i., if the OAuth token is expired, it will refresh, and still execute the given command. Before, there was a theoraticle moment after a period (about 2 weeks) where there was a 5 minute window that a command would not be executed. - Some users experienced issues with the extra settings, like Twist Assist, Guest mode or Touch to Connect (usually after the first homey loqed app restart). ~~This has now been resolved. However, you will need to **Repair** (not pair again, just repair) **one** lock, to fix all devices.~~ Edit: Still getting a report of the last point not being fixed yet, working on it now. ---
### Author: ![Youri\_Pasternak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/youri_pasternak/32/55754_2.png) [@Youri\_Pasternak](https://community.homey.app/u/Youri_Pasternak) #### Post date: [January 25, 2024, 9:26am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/60 "2024-01-25T09:26:43Z")
Hi @Arie_J_Godschalk Unfortunately I still have the same issue. Here is the screenshot what happends, I turn it off in homey, and loqed turns it on again: ![IMG_5193](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5ba4bce2ea3cffbaae620296bb57326f13be6b10.jpeg) Updated to 3.4.0 and repaired the lock (twice) ---
### Author: ![Arie\_J\_Godschalk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arie_j_godschalk/32/63027_2.png) [@Arie\_J\_Godschalk](https://community.homey.app/u/Arie_J_Godschalk) #### Post date: [January 25, 2024, 9:31am UTC](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816/61 "2024-01-25T09:31:57Z")
> [@Youri\_Pasternak](#): > > Updated to 3.4.0 and repaired the lock (twice) Yes, the API developer is checking right now why the settings are not changing. It doesn’t generate an error anymore (which is good) but somehow, nothing is happening when using certain tokens. [Previous page](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816.md?page=2) [Next page](https://community.homey.app/t/app-shelly-loqed-your-personal-doorman/89816.md?page=4)