# \[APP\] SENZ-WIFI (nVent Raychem)

**URL:** <https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749>\
**Category:** Apps\
**Tags:** app, official\
**Created:** [April 26, 2021, 2:50pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749 "2021-04-26T14:50:30Z")\
**Posts on this page:** 20\
**Page:** 5

<div class="post-metadata">

**Author:** ![Swedownhill](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swedownhill/32/121042_2.png) [@Swedownhill](https://community.homey.app/u/Swedownhill)\
**Post date:** [December 11, 2024, 8:32pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/82 "2024-12-11T20:32:59Z")

</div>

Hi there!

I’ve been using this app for a few weeks now, and it seems to be working beautifully together with my Senz Wifi device 😊. Well done 🙏

I don’t know the limitations of the api, but is there any chance additional functionality can be added to toggle power (on/off), and select a specific program (program 1, 2 or 3) using flows in Homey? I’ve got the Homey Pro hardware and I can’t see those options within the 1.4.7 version of the nVent Raychem Homey app, but I’d love to be able to select different programs during different seasons, or based on thermostats triggering a flow when the room temperature reach a certain treshold. I also don’t need to heat the floor during summer so being able to turn it off would be awesome.

Thanks for putting in the effort and taking the time to develop this app.

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [December 11, 2024, 11:51pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/83 "2024-12-11T23:51:41Z")

</div>

Hi there!

Thank you for your kind words.

Unfortunately, as you already mentioned, this is not possible due to limitations of the nVent API.

It is possible with variables and date triggers, but I guess it is not very convenient.

Best regards,  
Edwin

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<div class="post-metadata">

**Author:** ![Jan\_Vidar\_Bakke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vidar_bakke/32/123371_2.png) [@Jan\_Vidar\_Bakke](https://community.homey.app/u/Jan_Vidar_Bakke)\
**Post date:** [December 27, 2024, 4:23pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/84 "2024-12-27T16:23:15Z")

</div>

Hi!

Just wondering! is there any chance to get the usage out of the Senz! eg. how how much kw it is using at the moment and total between 0000-2359?..

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [December 27, 2024, 6:46pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/85 "2024-12-27T18:46:03Z")

</div>

Hi Jan,

This data is’t available in the NVENT API.

Best regards,  
Edwin

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [December 29, 2024, 8:13am UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/86 "2024-12-29T08:13:02Z")

</div>

Hi,

all my thermostats are offline, I guess it’s API problem?

Getting this when trying to authorize from Homey :

> {“success”:false,“message”:“Invalid Token: undefined”}

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<div class="post-metadata">

**Author:** ![evdpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/evdpol/32/26730_2.png) [@evdpol](https://community.homey.app/u/evdpol)\
**Post date:** [December 29, 2024, 1:24pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/87 "2024-12-29T13:24:46Z")

</div>

Hi @Sharkys,

Yes, it is the API. When I try to get all the devices via Postman, I get this error:

```auto
{
  "Messages": [
    "Internal Server Error."
  ]
}

```

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<div class="post-metadata">

**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [December 29, 2024, 2:06pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/88 "2024-12-29T14:06:08Z")

</div>

Hi,  
I have given the information to our cloud team.  
Patrick

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [December 29, 2024, 3:32pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/89 "2024-12-29T15:32:39Z")

</div>

@evdpol thank you - luckily the official app still works.  
@Patrick_Hendrickx , thank you so much.

Great to still see you around, I/we (community) appreciate. 👍

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<div class="post-metadata">

**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [December 29, 2024, 4:58pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/90 "2024-12-29T16:58:02Z")

</div>

Hi all, we had to restart the server, but all thermostats are back online. Sorry for the inconvenience.

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [December 29, 2024, 5:28pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/91 "2024-12-29T17:28:56Z")

</div>

I confirm, all are back online 😉 Thank you, did not expect any reply on Sunday in between of two major holidays 😉

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<div class="post-metadata">

**Author:** ![Patrick\_Hendrickx](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_hendrickx/32/42717_2.png) [@Patrick\_Hendrickx](https://community.homey.app/u/Patrick_Hendrickx)\
**Post date:** [December 29, 2024, 6:45pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/92 "2024-12-29T18:45:26Z")

</div>

No problem. I am glad it worked out.

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<div class="post-metadata">

**Author:** ![Jan\_Vidar\_Bakke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vidar_bakke/32/123371_2.png) [@Jan\_Vidar\_Bakke](https://community.homey.app/u/Jan_Vidar_Bakke)\
**Post date:** [December 31, 2024, 1:49pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/93 "2024-12-31T13:49:20Z")

</div>

Hi! Thank You for the Information! and the App!  
It’s not in the Senz Mobile App either, in a good way so it makes the thermostat a bit dumb.

Jan V

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 2, 2025, 4:53am UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/94 "2025-04-02T04:53:56Z")

</div>

Hi guys,  
any news on latest API issues I observe for last 5 days, please ? Seems that genuine app still works, but API reports ALL thermostats offline…

```auto
2025-04-02T04:52:15.449Z [log] [ManagerDrivers] [Driver:senz] [Device:e04da1ce-54ea-492f-9f87-e4a0f00dce63] [Sync] {"serialNumber":"XXXX","name":"NAME1","currentTemperature":0,"online":false,"isHeating":false,"setPointTemperature":500,"holdUntil":null,"mode":5,"errorState":null}
2025-04-02T04:52:15.450Z [log] [ManagerDrivers] [Driver:senz] [Device:fb723785-9fac-4822-8d8e-82cfa957bbea] [Sync] {"serialNumber":"XXXX","name":"NAME2","currentTemperature":0,"online":false,"isHeating":false,"setPointTemperature":500,"holdUntil":null,"mode":5,"errorState":null}
2025-04-02T04:52:15.451Z [log] [App] [Webhook] Registering
2025-04-02T04:52:15.527Z [err] [ManagerDrivers] [Driver:senz] [Device:3bfe4177-f906-49e1-90b4-305303735f7b] [Sync] Error: Device is offline
2025-04-02T04:52:15.529Z [err] [ManagerDrivers] [Driver:senz] [Device:4133f3d1-59ec-4154-9e77-78545199c34a] [Sync] Error: Device is offline
2025-04-02T04:52:15.529Z [err] [ManagerDrivers] [Driver:senz] [Device:4641f9ab-518d-497c-9e71-ce7abb9fca25] [Sync] Error: Device is offline
2025-04-02T04:52:15.530Z [err] [ManagerDrivers] [Driver:senz] [Device:8558bc38-ee6d-4c8c-83ee-728e1ccefe2d] [Sync] Error: Device is offline
2025-04-02T04:52:15.531Z [err] [ManagerDrivers] [Driver:senz] [Device:ac02b3a1-6717-43a6-8d43-1054ff66fd14] [Sync] Error: Device is offline
2025-04-02T04:52:15.532Z [err] [ManagerDrivers] [Driver:senz] [Device:b2bb9114-890c-414e-91ee-49352285fbf5] [Sync] Error: Device is offline
2025-04-02T04:52:15.533Z [err] [ManagerDrivers] [Driver:senz] [Device:e04da1ce-54ea-492f-9f87-e4a0f00dce63] [Sync] Error: Device is offline
2025-04-02T04:52:15.534Z [err] [ManagerDrivers] [Driver:senz] [Device:fb723785-9fac-4822-8d8e-82cfa957bbea] [Sync] Error: Device is offline
2025-04-02T04:52:15.944Z [err] [App] [Webhook] Error: An unexpected error occurred invoking 'Subscribe' on the server. NullReferenceException: Object reference not set to an instance of an object.
2025-04-02T04:52:15.945Z [log] [App] [Timer] Registered
2025-04-02T04:52:15.945Z [log] [ManagerDrivers] [Driver:senz] [Device:3bfe4177-f906-49e1-90b4-305303735f7b] Initialized

```

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<div class="post-metadata">

**Author:** ![Pantera\_Ruber](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pantera_ruber/32/7091_2.png) [@Pantera\_Ruber](https://community.homey.app/u/Pantera_Ruber)\
**Post date:** [April 2, 2025, 7:05pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/95 "2025-04-02T19:05:31Z")

</div>

I am experiencing that the app is broken since about a day. Are the servers down? The official app seems to be working fine. Anyone else with the same problem?

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 2, 2025, 7:08pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/96 "2025-04-02T19:08:27Z")

</div>

Literally just message above yours…

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<div class="post-metadata">

**Author:** ![Pantera\_Ruber](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pantera_ruber/32/7091_2.png) [@Pantera\_Ruber](https://community.homey.app/u/Pantera_Ruber)\
**Post date:** [April 2, 2025, 7:11pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/97 "2025-04-02T19:11:40Z")

</div>

Yes. But I thought that it might be unrelated since I only started having problems yesterday.

At least we are two now. 🙂

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 2, 2025, 7:18pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/98 "2025-04-02T19:18:04Z")

</div>

Yeah, it seems so, but I have also monitoring for errors, so this is why I notice the problem immediately. But it’s API / Raychem issue, so I guess here can’t be done much ;-(

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<div class="post-metadata">

**Author:** ![Pantera\_Ruber](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pantera_ruber/32/7091_2.png) [@Pantera\_Ruber](https://community.homey.app/u/Pantera_Ruber)\
**Post date:** [April 2, 2025, 9:33pm UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/99 "2025-04-02T21:33:18Z")

</div>

It is up again for me.

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 8, 2025, 10:37am UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/100 "2025-04-08T10:37:22Z")

</div>

Unfortunately, API seems to be down again ;-(

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<div class="post-metadata">

**Author:** ![Pantera\_Ruber](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pantera_ruber/32/7091_2.png) [@Pantera\_Ruber](https://community.homey.app/u/Pantera_Ruber)\
**Post date:** [April 8, 2025, 11:11am UTC](https://community.homey.app/t/app-senz-wifi-nvent-raychem/46749/101 "2025-04-08T11:11:52Z")

</div>

I agree.

I have written to raychem using their contact form.

> **[Contact Us](https://www.nvent.com/nVent-Contact-Us)**

Please consider doing the same. 🙂

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