# \[APP\]\[Pro\] WhatsApp - Simple. Reliable. Private **URL:** \ **Category:** Apps\ **Tags:** app, tools, flow, homey-pro, advancedflow\ **Created:** [October 2, 2023, 10:03am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749 "2023-10-02T10:03:45Z")\ **Posts on this page:** 20\ **Page:** 86
**Author:** ![Robin\_Schuurman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_schuurman/32/71552_2.png) [@Robin\_Schuurman](https://community.homey.app/u/Robin_Schuurman)\ **Post date:** [October 6, 2025, 12:35pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1741 "2025-10-06T12:35:34Z")
@martijnpoppen, Small update from my side. Creating a new device also did not work anymore. After reboot of homey it did, but within 2 hours the device was broken again with the same message that a new pairing code is needed. Perhaps it is because I’m using Whatsapp business? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 6, 2025, 4:46pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1742 "2025-10-06T16:46:16Z")
@Robin_Schuurman no it’s not because of WhatsApp business. No idea why but sometimes it disconnects Make sure to open WhatsApp regularly on your phone otherwise it will just kick you out of WhatsApp web (this integration is using WhatsApp web) ---
**Author:** ![Valentin\_Ciopei](https://avatars.discourse-cdn.com/v4/letter/v/6bbea6/32.png) [@Valentin\_Ciopei](https://community.homey.app/u/Valentin_Ciopei)\ **Post date:** [October 7, 2025, 8:01am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1743 "2025-10-07T08:01:30Z")
I have the same issue, Today I noticed that I can’t repair it. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 7, 2025, 2:02pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1744 "2025-10-07T14:02:26Z")
@Valentin_Ciopei if repair doesn’t work: remove and add it again ---
**Author:** ![HvN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hvn/32/56789_2.png) [@HvN](https://community.homey.app/u/HvN)\ **Post date:** [October 8, 2025, 1:52pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1745 "2025-10-08T13:52:33Z")
Hi @martijnpoppen , My Homey Pro 2023 has been crashing multiple times per day/week recently. I am already in contact with Athom about this and have sent them diagnostic reports. According to Athom, the WhatsApp app on Homey is crashing, which might be the reason why my Homey goes offline or crashes as well. They also mentioned that there are some recently known issues with WhatsApp related to this problem. Could you please confirm if this is correct, and if so, is there something we can do to solve it? I use the WhatsApp app very often and am a happy user of it. Best Regards, Hugo ---
**Author:** ![EdNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ednl/32/90603_2.png) [@EdNL](https://community.homey.app/u/EdNL)\ **Post date:** [October 8, 2025, 2:41pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1746 "2025-10-08T14:41:28Z")
I have the same problem. Can’t use the app and repair is not possible. I deleted the app, but I forgot that I use it in a lot of flows, so I have to reinstall everything and fix it. But the question is, will this ever be fixed? I use this app a lot and am bummed that it’s not working now. Hopefully, this can help you and that you can get it working again. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 8, 2025, 3:00pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1747 "2025-10-08T15:00:55Z")
@HvN I didn’t hear anything from Athom about that so no idea what they are referring to ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 8, 2025, 3:02pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1748 "2025-10-08T15:02:02Z")
@EdNL I made a lot of fixes lately to this app. That included the repair. So I don’t know why it’s not working now. But I have to investigate. So I thought it was fixed but apparently it’s not. Consider me bummed as well…. 😉 Removing apps always remove your devices. ---
**Author:** ![EdNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ednl/32/90603_2.png) [@EdNL](https://community.homey.app/u/EdNL)\ **Post date:** [October 9, 2025, 6:52am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1749 "2025-10-09T06:52:17Z")
I don’t know what’s going on either. It keeps telling me to reconnect to WhatsApp, and when I do, I just see a white screen and can’t get any further. I now have to adjust all the flows again. Hopefully I still remember them, otherwise I’m out of luck. ![IMG_0390.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/2/c23fa2e7301c16f20d157e0039774b08ed5ebc01.jpeg) ![IMG_0389](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f2ad7ca774fc2ab3f1b0cbb18a413d07b4cb7df8.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 9, 2025, 7:21am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1750 "2025-10-09T07:21:20Z")
@EdNL please send a report when this happens otherwise I won’t be able to check what’s wrong Also if you keep seeing the white screen the repair doesn’t work and the only solution is remove and add it again. Not sure if you did that already To fix your flows you can also do that automatically: [[HOW-TO][Pro][Cloud] - Tool to FIX (advanced) flows after removing and re-adding devices](https://community.homey.app/t/how-to-pro-cloud-tool-to-fix-advanced-flows-after-removing-and-re-adding-devices/65018) ---
**Author:** ![EdNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ednl/32/90603_2.png) [@EdNL](https://community.homey.app/u/EdNL)\ **Post date:** [October 9, 2025, 7:37am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1751 "2025-10-09T07:37:57Z")
I will try to install it again and when it is not working, I will send you a report. Thank you for now 🙂 ---
**Author:** ![EdNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ednl/32/90603_2.png) [@EdNL](https://community.homey.app/u/EdNL)\ **Post date:** [October 9, 2025, 11:52am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1752 "2025-10-09T11:52:42Z")
Yes, after deleting the app and reinstalling it, everything went well. I got a few flows working again, and they’re working as they should. It’s a shame I haven’t quite mastered everything; now I have to re-enter everything. I saw your link, but I don’t really understand it at all ☹ - So I’ll just spend a day re-entering everything (and make a copy so I know what I did, LOL). I do have a question, if I may. I had a flow that sent me the lowest price for the following day every day as soon as the new prices were announced. I’ve lost this flow and don’t know how to get it back. Maybe you happen to know; you’re quite a know-it-all 🙂 Thanks, and luckily I didn’t have to throw my Homey out the window 🙂 ---
**Author:** ![EdNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ednl/32/90603_2.png) [@EdNL](https://community.homey.app/u/EdNL)\ **Post date:** [October 9, 2025, 12:21pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1753 "2025-10-09T12:21:21Z")
I think something’s not working properly, or I’m doing something wrong. The flow below, I believe, should work if I send a message and receive a response from WhatsApp (it used to work fine, but not now). I’m no longer getting a response from WhatsApp when I ask a question. For example, I’d tell WhatsApp: “Sensor info.” Usually, I’d get a list back via WhatsApp, but not anymore. Either that, or I’m doing something wrong in the flow, because I’ve lost everything, of course ☹ ![Scherm­afbeelding 2025-10-09 om 14.17.38](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/f/0fb15683a9ee8383f8f5724d80401d5d17c71d60.png) De flow moet whatsapp mij een bericht terug sturen, als ik Sensor info stuur. Whatsapp gaf mij dan het bericht “Hoi (naam), Hoe gaat het ermee?”. Ik doe iets fout ☹ maar wat? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 9, 2025, 2:26pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1754 "2025-10-09T14:26:58Z")
@EdNL (reply to your first message) Glad it works! And luckily you didn’t test if homey had wings 🤣 Im not sure how to find your flow back Most of the time I use the webapp a lot which gives me a bit more overview to find everything but I don’t know such a way ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 9, 2025, 2:29pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1755 "2025-10-09T14:29:14Z")
@EdNL reply to second message: To debug your flow you could add a time line notification after each card. That way you can debug where the flow doesn’t work. So in your case you do a check on the text. Instead of only drawing a line to the next AND card (number is …..) also add a notification card and see what gets logged ---
**Author:** ![EdNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ednl/32/90603_2.png) [@EdNL](https://community.homey.app/u/EdNL)\ **Post date:** [October 10, 2025, 7:54am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1756 "2025-10-10T07:54:47Z")
Oh help, I don’t understand where to put what. I tried using the Timeline information button, but it then asks: Create a notification with… But what should I put there, and where should the Timeline be? I don’t understand it at all ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 10, 2025, 9:19am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1757 "2025-10-10T09:19:29Z")
@EdNL I can’t create a example at the moment Will do that next week ---
**Author:** ![smv](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smv/32/79673_2.png) [@smv](https://community.homey.app/u/smv)\ **Post date:** [October 10, 2025, 9:22am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1758 "2025-10-10T09:22:53Z")
@martijnpoppen I have already for weeks issue with whatsapp that is not sending message to me. What do i request: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9f17a200922a078f9d6bff8e59d2136b57c11084.png) sometimes it works, but the last time mosthly it don’t. I have tried to make a new flow, but it doens’t do anything. The whatsapp messages from my calendar are working… and i use in there the same flowcard and number. I have copied it this morning to check and not working. If i put the start button directly to whatsapp card then i still don’t receive te message… help… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 10, 2025, 3:31pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1759 "2025-10-10T15:31:50Z")
@smv please send a diagnostic report ---
**Author:** ![smv](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smv/32/79673_2.png) [@smv](https://community.homey.app/u/smv)\ **Post date:** [October 11, 2025, 9:29am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1760 "2025-10-11T09:29:18Z")
> [@martijnpoppen](#): > > report 5340fb18-6d70-4aa2-9f5c-3c90c6982f02 here you go. [Previous page](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749.md?page=85) [Next page](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749.md?page=87)