# \[APP\]\[Pro\] WhatsApp - Simple. Reliable. Private **URL:** \ **Category:** Apps\ **Tags:** app, tools, flow, homey-pro, advancedflow\ **Created:** [October 2, 2023, 10:03am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749 "2023-10-02T10:03:45Z")\ **Posts on this page:** 20\ **Page:** 54
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 10:59am UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1088 "2024-11-12T10:59:08Z")
@Rogier_P I’m not sure which issues you’re talking about. But i see that my conversation with TMS was a year ago, so that doesn’t seem relevant anymore. Please explain what your issue is edit: in the logs i see that the image you’re trying to send is not available locally on the Homey and therefor can’t be fetched. What kind of image is this? ---
**Author:** ![Rogier\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_p/32/71205_2.png) [@Rogier\_P](https://community.homey.app/u/Rogier_P)\ **Post date:** [November 12, 2024, 2:29pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1089 "2024-11-12T14:29:31Z")
@martijnpoppen The image is a snapshot via ONVIF Camera. If i test the flow i can move my mouse over the image tag and it shows the image. Strang thing is that this worked almost 3 months. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 3:25pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1090 "2024-11-12T15:25:52Z")
@Rogier_P Strange, there’s not localUrl in the image tag, so whatsapp can’t do anything with it. Cloudurl is not possible because it’s inaccessible from the app code. So not sure if there was a change in the Onvif app, but there’s not much i can do to resolve it ---
**Author:** ![Rogier\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_p/32/71205_2.png) [@Rogier\_P](https://community.homey.app/u/Rogier_P)\ **Post date:** [November 12, 2024, 3:33pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1091 "2024-11-12T15:33:10Z")
@martijnpoppen is i do the same with the Push message from Homey i get a picture. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 3:33pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1092 "2024-11-12T15:33:57Z")
@Rogier_P I understand, but the push message from Homey works completely different from this Whatsapp integration. As said the app can’t reach the image. There’s nothing i can do to change that ---
**Author:** ![Rogier\_P](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogier_p/32/71205_2.png) [@Rogier\_P](https://community.homey.app/u/Rogier_P)\ **Post date:** [November 12, 2024, 3:42pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1093 "2024-11-12T15:42:18Z")
@martijnpoppen I did a manual reboot of the Homey and now it;s working again. Confused but happy. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 3:42pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1094 "2024-11-12T15:42:35Z")
@Rogier_P nice! 🙂 ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 9:20pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1095 "2024-11-12T21:20:04Z")
WhatsApp on my side is crashed. When trying to repair it crashes the full system and homey. Any ideas what to do? ![1000037085](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/a/2ac280243928f7cfdbf96bd5b1f66dab8ea9b63f.jpeg) ![1000037086](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9a98edbb35f021395d34677353eb9f22bfd721cc.png) ![1000037088](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/7/e7b4aa442572de2354e75073ea7df2c60968b66e.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 9:21pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1096 "2024-11-12T21:21:53Z")
@Patrick_Van_Deursen please send a diagnostic report ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 9:23pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1097 "2024-11-12T21:23:40Z")
1638b7f5-da08-437d-a97a-12d9425874bc ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 9:24pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1098 "2024-11-12T21:24:56Z")
It also asks to for a new pairing code. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 9:26pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1099 "2024-11-12T21:26:02Z")
@Patrick_Van_Deursen not much to see in the report Can you try to repair and send a new report Did you already try a homey restart? ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 9:32pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1100 "2024-11-12T21:32:57Z")
Yes homey crashed a couple of times, so needed to do a PTP. Already tried repair, but it then crashes. Let me try again It says not connected after restart… When trying to repair it gives a white screen. It it’s busy, gives ![1000037090](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/7/b7f7c20879ee407c6f1cb9f8d33b763d26909e94.jpeg) ![1000037091](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d45ab496f5cbb3465b586fc0ef6b566b663bfa8.jpeg) ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 9:40pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1101 "2024-11-12T21:40:28Z")
b8641090-fb68-4289-b524-a29e40caf3d8 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 10:00pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1102 "2024-11-12T22:00:06Z")
@Patrick_Van_Deursen the report is looking good Can you click the red crashed icon and share that message? And can you try a repair via homey webapp ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 10:04pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1103 "2024-11-12T22:04:57Z")
New pairing code needed How do I do that from the web app? ![1000037101](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/6/a6a16865b7b729746b4a255cef46eec582b539d4.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 10:05pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1104 "2024-11-12T22:05:50Z")
@Patrick_Van_Deursen that message is from the device. I meant the crashed icon you see when the app crashed. As seen in the screenshot you share earlier ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 10:11pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1105 "2024-11-12T22:11:46Z")
Hmmm. Can’t get that to reproduce. Only thing that happens now is that it loses connection, and homey gives a red led light ![1000037102](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/864ec1db720ddb14777cd69cb8c4f8c0ba5b33a0.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2024, 10:13pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1106 "2024-11-12T22:13:07Z")
@Patrick_Van_Deursen that has nothing to do with the WhatsApp app. [https://support.homey.app/hc/en-us/articles/7257933460764-Understanding-the-LED-Ring-of-Homey-Pro-Early-2023](https://support.homey.app/hc/en-us/articles/7257933460764-Understanding-the-LED-Ring-of-Homey-Pro-Early-2023) ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 12, 2024, 10:16pm UTC](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749/1107 "2024-11-12T22:16:23Z")
It only happens when trying to repair the WhatsApp app… Sorry @martijnpoppen , a bit lost at the moment. Not sure where to look [Previous page](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749.md?page=53) [Next page](https://community.homey.app/t/app-pro-whatsapp-simple-reliable-private/90749.md?page=55)