# \[APP\]\[Pro\] Volvo on Call - Connected technology that makes your life easier

**URL:** <https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828>\
**Category:** Apps\
**Tags:** app\
**Created:** [November 16, 2019, 7:10pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828 "2019-11-16T19:10:31Z")\
**Posts on this page:** 20\
**Page:** 9

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**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\
**Post date:** [August 12, 2024, 2:09pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/162 "2024-08-12T14:09:27Z")

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I just added my Volvo to this app, cool! How do I get _all_ the info visible like HA? It now only shows six things;

- Distance to Homey
- Location
- Engine running
- Fuel range
- Battery range
- Charging system status

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**Author:** ![Martijn\_van\_Beek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_van_beek/32/79082_2.png) [@Martijn\_van\_Beek](https://community.homey.app/u/Martijn_van_Beek)\
**Post date:** [September 25, 2024, 6:46am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/163 "2024-09-25T06:46:20Z")

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Hi, just started with homey and i tried to connect my volvo xc60 recharge 2023 model via volvo on call but getting this message every time saying their are no new cars found…  
any help?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/5/a5819b1653fbd4a4f68c96cee6f16a397f51f4a7.png)

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**Author:** ![Richard\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_b/32/16805_2.png) [@Richard\_B](https://community.homey.app/u/Richard_B)\
**Post date:** [September 30, 2024, 5:41pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/164 "2024-09-30T17:41:57Z")

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Dusting off this app again …

I see Volvo put stricter validation for the [energy API](https://developer.volvocars.com/apis/energy/v1/overview/), limiting it to Android Auto models

> List of supported cars:
> 
> - EC40/C40
> - EX40/XC40 BEV
> - EX30
> - XC60 PHEV, S90 PHEV, V90 PHEV from model year 2022
> - XC90 PHEV, S60 PHEV, V60 PHEV from model year 2023
> 
> BEV = Battery Electric Vehicles, PHEV = Plug-in Hybrid Electric Vehicles

Anyone matching these requirements where the battery percentage is reflected correctly? Using the connected vehicly device type. I only have access to an older model year for testing.

The error message I get, which you can check on the device advanced settings page, is  
`Resource not supported for this vehicle model`

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<div class="post-metadata">

**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [September 30, 2024, 6:04pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/165 "2024-09-30T18:04:08Z")

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For me it’s working fine.  
I did notice the app had a red exclamation this morning, but a restart solved that.

It is nicely showing all the status of the car  
Battery charge percentage, range, doors etc

 ![Image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/2/42c732feb3027945ce3696308c6433fbd883edb3.png)

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<div class="post-metadata">

**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [September 30, 2024, 6:15pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/166 "2024-09-30T18:15:56Z")

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Any chance you can add the status of the sunroof?  
It does show in the Volvo app, so guess it’s available in the API.

(Unfortunately the Volvo app does not warn when the roof is still open…, would be great to fix that with homey)

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**Author:** ![gautel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gautel/32/80910_2.png) [@gautel](https://community.homey.app/u/gautel)\
**Post date:** [October 2, 2024, 11:50am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/167 "2024-10-02T11:50:23Z")

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It seems like the vehicle (XC40) is not updating the status anymore and I cannot edit the configuration in the app. Anyone is having the same issue?

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<div class="post-metadata">

**Author:** ![FKey](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fkey/32/14793_2.png) [@FKey](https://community.homey.app/u/FKey)\
**Post date:** [October 2, 2024, 5:21pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/168 "2024-10-02T17:21:58Z")

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Is it a different issue than Richard\_B mention just 2 posts ago?

> [@Richard\_B](#):
>
> I see Volvo put stricter validation for the [energy API](https://developer.volvocars.com/apis/energy/v1/overview/), limiting it to Android Auto models
> 
> > List of supported cars:
> > 
> > - EC40/C40
> > - EX40/XC40 BEV
> > - EX30
> > - XC60 PHEV, S90 PHEV, V90 PHEV from model year 2022
> > - XC90 PHEV, S60 PHEV, V60 PHEV from model year 2023
> > 
> > BEV = Battery Electric Vehicles, PHEV = Plug-in Hybrid Electric Vehicles

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<div class="post-metadata">

**Author:** ![Andre.Mathlener](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre.mathlener/32/85483_2.png) [@Andre.Mathlener](https://community.homey.app/u/Andre.Mathlener)\
**Post date:** [October 2, 2024, 10:27pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/169 "2024-10-02T22:27:35Z")

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I have an EX30, I can’t see the battery level in the app. When I use the developer site of Volvo to try out the api call, I get a good response.

This is the response of the vehicle details api call:

```auto
{
  "data": {
    "vin": "xxx”,
    "modelYear": 2024,
    "gearbox": "AUTOMATIC",
    "fuelType": "NONE",
    "externalColour": "Powder Blue",
    "batteryCapacityKWH": 51,
    "images": {
      "exteriorImageUrl": "https://wizz.volvocars.com/images/2024/416/v2/exterior/studio/right/transparent_exterior-studio-right_7faa4889fdd5041a95aa31a495c68cdb44a91da4.png?client=public-api-engineering&w=1920",
      "internalImageUrl": "https://wizz.volvocars.com/images/2024/416/v2/interior/studio/side/interior-studio-side_6a609e432c4e782fc9258f794563cc772b01c853.png?client=public-api-engineering&w=1920"
    },
    "descriptions": {
      "model": "EX30",
      "upholstery": "R310",
      "steering": "LEFT"
    }
  }
}

```

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<div class="post-metadata">

**Author:** ![Richard\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_b/32/16805_2.png) [@Richard\_B](https://community.homey.app/u/Richard_B)\
**Post date:** [October 3, 2024, 8:17am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/170 "2024-10-03T08:17:46Z")

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> [@Andre.Mathlener](#):
>
> I have an EX30, I can’t see the battery level in the app

What does the `vehicle type` say if you check the settings of the device.  
Do you see anything in the debug field there regarding last API error?

EDIT: Think I see the problem, `fuelType=NONE` is interesting. Previous fully electric models have had the value `ELECTRIC`.

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<div class="post-metadata">

**Author:** ![Andre.Mathlener](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre.mathlener/32/85483_2.png) [@Andre.Mathlener](https://community.homey.app/u/Andre.Mathlener)\
**Post date:** [October 3, 2024, 10:36am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/171 "2024-10-03T10:36:33Z")

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> [@Richard\_B](#):
>
> What does the `vehicle type` say if you check the settings of the device.  
> Do you see anything in the debug field there regarding last API error?
> 
> EDIT: Think I see the problem, `fuelType=NONE` is interesting. Previous fully electric models have had the value `ELECTRIC`.

The vehicle type is ICE. And this is the latest api error:

```auto
2024-10-03 08:48:28
{
  "error": {
    "message": "INTERNAL_SERVER_ERROR",
    "description": "Internal Server Error"
  },
  "api": {
    "method": "get",
    "path": "/connected-vehicle/v2/vehicles/xxx/engine-status",
    "httpStatusCode": 500
  }
}

```

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<div class="post-metadata">

**Author:** ![Richard\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_b/32/16805_2.png) [@Richard\_B](https://community.homey.app/u/Richard_B)\
**Post date:** [October 3, 2024, 10:39am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/172 "2024-10-03T10:39:32Z")

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> [@Andre.Mathlener](#):
>
> The vehicle type is ICE

Correct, since `fuelType=NONE` it is not treated as a `hybrid` or `electric` car - default is `ICE`.  
Will add a check for NONE and push a test version.

[Test version](https://homey.app/en-se/app/com.volvocars/Volvo-On-Call/test/) available

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<div class="post-metadata">

**Author:** ![Andre.Mathlener](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre.mathlener/32/85483_2.png) [@Andre.Mathlener](https://community.homey.app/u/Andre.Mathlener)\
**Post date:** [October 3, 2024, 12:58pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/173 "2024-10-03T12:58:46Z")

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Great!

The vehicle type is now `ELECTRIC`. The app is fetching the battery level, battery range and charging system status (timestamps are now filled in the settings screen), but the battery level itself is not showing yet. I just charged the vehicle, so the battery level should be 100%. The app shows `DONE` at the Charging system status icon.

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<div class="post-metadata">

**Author:** ![Richard\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_b/32/16805_2.png) [@Richard\_B](https://community.homey.app/u/Richard_B)\
**Post date:** [October 3, 2024, 1:12pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/174 "2024-10-03T13:12:30Z")

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> [@Andre.Mathlener](#):
>
> but the battery level itself is not showing ye

Battery is using the built in capability, i.e. shown on separate tab at the bottom  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/1/b1b05aaecbd62ac3bcc3dbde1276bbe9ace8056f.png)  
If not visible, there is a risk you need to remove and re-add the car.

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<div class="post-metadata">

**Author:** ![Andre.Mathlener](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre.mathlener/32/85483_2.png) [@Andre.Mathlener](https://community.homey.app/u/Andre.Mathlener)\
**Post date:** [October 3, 2024, 1:20pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/175 "2024-10-03T13:20:10Z")

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> [@Richard\_B](#):
>
> If not visible, there is a risk you need to remove and re-add the car.

Yes, re-adding the car did the trick 😃

Thank you very much for making this change!

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<div class="post-metadata">

**Author:** ![erlend\_oyen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erlend_oyen/32/18133_2.png) [@erlend\_oyen](https://community.homey.app/u/erlend_oyen)\
**Post date:** [October 16, 2024, 4:44am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/176 "2024-10-16T04:44:52Z")

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hi, anyone else having issues with

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/2/82890a4fd6153a7cfda95aedcc0d6cd505b436e6.png)

i have verified that the token is stil active in the volvo dev account.  
i have not yet tested removing and adding the car again  
repair in homey by inputting account and token info again did not work.

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<div class="post-metadata">

**Author:** ![Richard\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_b/32/16805_2.png) [@Richard\_B](https://community.homey.app/u/Richard_B)\
**Post date:** [October 16, 2024, 6:22am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/177 "2024-10-16T06:22:34Z")

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> [@erlend\_oyen](#):
>
> anyone else having issues with `unauthorised_client`

I got this ticket yesterday, [car not "connected" anymore · Issue #38 · ricott/homey-com.volvocars · GitHub](https://github.com/ricott/homey-com.volvocars/issues/38).  
If that is not you, then there are at least two users.  
What model and year do you have of your car?

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<div class="post-metadata">

**Author:** ![erlend\_oyen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erlend_oyen/32/18133_2.png) [@erlend\_oyen](https://community.homey.app/u/erlend_oyen)\
**Post date:** [October 16, 2024, 6:53am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/178 "2024-10-16T06:53:08Z")

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Xc40 pe, 2021

From Tibber it’s stil connected but they use a bit more official integration, tibber is listed under privacy in the Volvo app, where you have the option to retract tibber permission.

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<div class="post-metadata">

**Author:** ![Pascal\_Salien](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal_salien/32/16562_2.png) [@Pascal\_Salien](https://community.homey.app/u/Pascal_Salien)\
**Post date:** [October 16, 2024, 8:15pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/179 "2024-10-16T20:15:09Z")

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Yes, same issue over here. Red triangle at first ! Tried to remove the car and add it again and got the same message - unauthorize\_client. Reinstalled the app, tried to add the car - no luck. Connected car - XC60 - 2024

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0d6295979fa2bd0f0b49e039b0a1725c079a7f00.png)

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<div class="post-metadata">

**Author:** ![Pascal\_Salien](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal_salien/32/16562_2.png) [@Pascal\_Salien](https://community.homey.app/u/Pascal_Salien)\
**Post date:** [October 16, 2024, 8:22pm UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/180 "2024-10-16T20:22:48Z")

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> [@\[APP\]\[Pro\] Volvo on Call - Connected technology that makes your life easier](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/179):
>
> Yes, same issue over here. Red triangle at first ! Tried to remove the car and add it again and got the same message - unauthorize\_client. Reinstalled the app, tried to add the car - no luck. Connected car - XC60 - 2024 [image]

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<div class="post-metadata">

**Author:** ![Hendrik\_Huibers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hendrik_huibers/32/8332_2.png) [@Hendrik\_Huibers](https://community.homey.app/u/Hendrik_Huibers)\
**Post date:** [October 17, 2024, 9:55am UTC](https://community.homey.app/t/app-pro-volvo-on-call-connected-technology-that-makes-your-life-easier/20828/182 "2024-10-17T09:55:38Z")

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I have the same problem, it was working good until last week.  
I’m sure I’m using the correct credentials.  
Regenerated new VCC API Keys, but that does not work.

I have a XC40 EV model year 2023

it seems that something happened on the volvo side that caused the authentication error.

I was connected via the: “connected vehicle” tile from the homey app

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