# \[APP\]\[Pro\] Vision Security

**URL:** <https://community.homey.app/t/app-pro-vision-security/44945>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [March 19, 2021, 9:01pm UTC](https://community.homey.app/t/app-pro-vision-security/44945 "2021-03-19T21:01:25Z")\
**Posts on this page:** 20\
**Page:** 15

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**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 21, 2021, 12:36pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/284 "2021-12-21T12:36:27Z")

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Nothing helps to remove the error now unfortunately.  
On the positive mote, the change you did, changed the behaviour. 🙂  
Peter

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2021, 9:41pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/285 "2021-12-21T21:41:26Z")

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## New app update (test: [2.6.2](https://homey.app/a/com.visionsecurity/test)):

> - NEW: ADD ZD2201 and ZD2105
> - FIX: ZD2102 external switch setting
> - ADD: ZD2102 interval for wake up + battery fix

@PeterW added a interval setting. With this interval you can change the 3600 seconds.  
If i understand correctly the external switch works?

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<div class="post-metadata">

**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 21, 2021, 10:10pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/286 "2021-12-21T22:10:27Z")

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No, the external switch doesn’t work. The sleep internval did work, I think.  
Now, I have installed the new version but the removal of the sensor hanged on a blank screen and the same happens if I try to add it again.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2021, 10:12pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/287 "2021-12-21T22:12:24Z")

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That’s strange. Maybe try a restart.  
Add/removing is not necessary when installing a new app version

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<div class="post-metadata">

**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 21, 2021, 10:18pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/288 "2021-12-21T22:18:11Z")

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Ok! Now no devices regardless of app can be added. All stop on “Follow the instructions” and blank screen.  
How do I do restart?  
Edit: Did a power off / on…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2021, 10:29pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/289 "2021-12-21T22:29:23Z")

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Yeah I would say a power on/off 😛

But maybe try reset the device? If the exclusion went wrong the device still thinks it’s connected while Homey says it’s not.

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**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 21, 2021, 10:31pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/290 "2021-12-21T22:31:43Z")

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I cannot start ANY inclusion, regardless of the make. Telldus or Fibaro, same issue.

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<div class="post-metadata">

**Author:** ![OzFrog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ozfrog/32/17017_2.png) [@OzFrog](https://community.homey.app/u/OzFrog)\
**Post date:** [December 21, 2021, 10:32pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/291 "2021-12-21T22:32:38Z")

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Great work. Have successfully added the ZD 2105 Recessed Door Sensor and the ZD2201 4-in-1 Multisensor. Will do some testing and advise further. Donation on its way. Thanks.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2021, 10:33pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/292 "2021-12-21T22:33:28Z")

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@OzFrog  
Awesome will put the changes live soon 😃 (might take some time because Athom needs to validate).

And thanks! appreciated 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2021, 10:33pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/293 "2021-12-21T22:33:55Z")

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> [@PeterW](#):
>
> I cannot start ANY inclusion, regardless of the make. Telldus or Fibaro, same issue.

hmm. Maybe try a PTP [[HOW TO] ptp](https://community.homey.app/t/how-to-ptp/17304)

Edit: I also had it once. It seemed like the z-wave driver was not started succesfully.

btw: you can see logs of your Z-Wave network here: [Homey Developer Tools](https://tools.developer.homey.app/tools/zwave)

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<div class="post-metadata">

**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 21, 2021, 10:37pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/294 "2021-12-21T22:37:15Z")

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Ok, I will try that! I will pull it and leavi it over night. 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2021, 10:37pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/295 "2021-12-21T22:37:59Z")

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Sure! Will continue tomorrow! have a nice evening 😃

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<div class="post-metadata">

**Author:** ![OzFrog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ozfrog/32/17017_2.png) [@OzFrog](https://community.homey.app/u/OzFrog)\
**Post date:** [December 22, 2021, 1:47am UTC](https://community.homey.app/t/app-pro-vision-security/44945/296 "2021-12-22T01:47:45Z")

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Really sorry, Martijn, but it seems that I got the specs mixed up. The Recessed Door Sensor is Product ID 7952 and the Multisensor is 8705. Could you swap them around please? Sorry for the inconvenience. Robert

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<div class="post-metadata">

**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 22, 2021, 6:45am UTC](https://community.homey.app/t/app-pro-vision-security/44945/297 "2021-12-22T06:45:58Z")

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Got everything generally ok now!  
This still is the situation, I cannot enable the external input:

> [@PeterW](#):
>
> The parameter “Turn on the external input” is set to “No” as default. (probably ok)  
> When I try to set it to “Yes”, I get error message “failed\_to\_set\_Enable\_External\_Switch\_to\_true\_size\_1”.

This error was not from the beginning.  
Edit: Reinstalled the realeased version and then the parameter can be changed. (But the external switch still don’t work)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 22, 2021, 5:11pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/298 "2021-12-22T17:11:06Z")

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@PeterW Thanks for checking.  
Can you do the following:

- try to change the settings for the external switch (of course you get the error)
- send me a diagnostic report. (then i can check what goes wrong)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 22, 2021, 5:13pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/299 "2021-12-22T17:13:54Z")

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## New app update (test: [2.6.3](https://homey.app/a/com.visionsecurity/test)):

> - NEW: ADD ZD2201 and ZD2105
> - FIX: ZD2102 external switch setting
> - ADD: ZD2102 interval for wake up + battery fix
> - FIX: product ids for ZD2201 & ZD2105

> [@OzFrog](#):
>
> Could you swap them around please? Sorry for the inconvenience. Robert

@OzFrog done 🙂 (probably you have to re-add the devices)

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<div class="post-metadata">

**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 22, 2021, 5:25pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/300 "2021-12-22T17:25:52Z")

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f498ff46-0626-42bb-a510-3799089ba1e5

In the process of getting back to normal, I uninstalled the app. I then reinstalled the 2.5.0 version and added the sensor.  
After that, I could change the parameter to Yes.  
After that, I installed the test version.  
Now, the parameter in set to Yes and cannot be changed to No.  
Took the diagnostic after trying to change the parameter.

External input still do not work however.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 22, 2021, 5:26pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/301 "2021-12-22T17:26:17Z")

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Will check and let you know later tonight 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 22, 2021, 10:29pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/302 "2021-12-22T22:29:40Z")

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## New app update (test: [2.6.4](https://homey.app/a/com.visionsecurity/test)):

> - NEW: ADD ZD2201 and ZD2105
> - FIX: ZD2102 external switch setting
> - ADD: ZD2102 interval for wake up + battery fix
> - FIX: product ids for ZD2201 & ZD2105
> - FIX: ZD2102 External Switch

@PeterW tried something else for the external switch setting. Can you give it a try? 🤞

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<div class="post-metadata">

**Author:** ![PeterW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peterw/32/48571_2.png) [@PeterW](https://community.homey.app/u/PeterW)\
**Post date:** [December 22, 2021, 10:38pm UTC](https://community.homey.app/t/app-pro-vision-security/44945/303 "2021-12-22T22:38:03Z")

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Nope, same problem.  
Have in mind that the configuration change works in 2.5.0

[Previous page](https://community.homey.app/t/app-pro-vision-security/44945.md?page=14)

[Next page](https://community.homey.app/t/app-pro-vision-security/44945.md?page=16)
