# \[APP\]\[Pro\] Verisure **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [August 12, 2020, 9:03am UTC](https://community.homey.app/t/app-pro-verisure/33517 "2020-08-12T09:03:35Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![iDesmo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/idesmo/32/57549_2.png) [@iDesmo](https://community.homey.app/u/iDesmo)\ **Post date:** [July 14, 2022, 9:47am UTC](https://community.homey.app/t/app-pro-verisure/33517/104 "2022-07-14T09:47:23Z")
Thanks! Worked fine for me in version 3.2.4 (220714). ---
**Author:** ![IdaMari](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/idamari/32/36025_2.png) [@IdaMari](https://community.homey.app/u/IdaMari)\ **Post date:** [July 15, 2022, 7:51pm UTC](https://community.homey.app/t/app-pro-verisure/33517/105 "2022-07-15T19:51:28Z")
Have you found a solution to add more than The «home» device? Im still struggeling, just: Cannot read properties of undefined (reading ‘data’), on all devices (eks home unit) ---
**Author:** ![rozhnoel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rozhnoel/32/48597_2.png) [@rozhnoel](https://community.homey.app/u/rozhnoel)\ **Post date:** [July 16, 2022, 7:48am UTC](https://community.homey.app/t/app-pro-verisure/33517/106 "2022-07-16T07:48:32Z")
Hej Unfortunately no solution yet. Only Home and nothing else. I have tried all of the above and several times and with different users and no success. So for now I am hoping that it will be solved 🤞 If I find one i will share 😊 Regards R Noel ---
**Author:** ![VoicesInMyHead](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@VoicesInMyHead](https://community.homey.app/u/VoicesInMyHead)\ **Post date:** [July 16, 2022, 10:50am UTC](https://community.homey.app/t/app-pro-verisure/33517/107 "2022-07-16T10:50:26Z")
After I was able to add my devices with the 3.2.3 upgrade and after the 3.2.4 fix for “401 request failed” error things seems to work quite ok for me, however, the 401 error now always seems to appear once after not having used the app for a while and for example turning on a switch, but then trying again it works (this is definitely a pattern). So I would say it’s partially fixed but not 100%. Flows seems to work, but this morning I noticed one of the switches had not turned off, so maybe it’s the same there, first request fails but then the following works. 🤷‍♂️ I’m super happy to see this Verisure app for Homey and big part of why I bought the Homey in the first place. It’s very very close to being perfect for me. Thank you! 🙂 ---
**Author:** ![Rasmus\_Justesen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rasmus_justesen/32/48012_2.png) [@Rasmus\_Justesen](https://community.homey.app/u/Rasmus_Justesen)\ **Post date:** [July 18, 2022, 3:51pm UTC](https://community.homey.app/t/app-pro-verisure/33517/108 "2022-07-18T15:51:41Z")
@norenz i have the same issues. Currently on version 3.2.4 and the first click on a SmartPlug says 401 error but the second click works. Non of my flows are working. Seems like the app is signing my account off after awhile. Is this a known bug to you? ---
**Author:** ![Tukun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tukun/32/14477_2.png) [@Tukun](https://community.homey.app/u/Tukun)\ **Post date:** [July 19, 2022, 2:52pm UTC](https://community.homey.app/t/app-pro-verisure/33517/109 "2022-07-19T14:52:03Z")
I still have the same problem, can’t log in. ---
**Author:** ![VoicesInMyHead](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@VoicesInMyHead](https://community.homey.app/u/VoicesInMyHead)\ **Post date:** [July 19, 2022, 8:29pm UTC](https://community.homey.app/t/app-pro-verisure/33517/110 "2022-07-19T20:29:46Z")
Have you verified that you can login on Verisure MyPages and is NOT prompted for a 2FA (SMS) code? When this worked for me (a lot of testing made my account suspended for a while), then after uninstalling and reinstalling the app, login was successful. > **[MyPages](https://mypages.verisure.com/login)** > > Control your alarm, lights and electronic devices and track indoor temperature and humidity - all with your mobile. ---
**Author:** ![VoicesInMyHead](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@VoicesInMyHead](https://community.homey.app/u/VoicesInMyHead)\ **Post date:** [July 24, 2022, 9:34am UTC](https://community.homey.app/t/app-pro-verisure/33517/111 "2022-07-24T09:34:30Z")
Strangely enough, after Homey was updated to 8.0.3 I have not seen the 401 errors any more. Right now everything seems to work fine. 👍 ---
**Author:** ![Tukun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tukun/32/14477_2.png) [@Tukun](https://community.homey.app/u/Tukun)\ **Post date:** [July 24, 2022, 4:08pm UTC](https://community.homey.app/t/app-pro-verisure/33517/113 "2022-07-24T16:08:23Z")
I will not disable the 2FA security for the Verisure alarm. This makes the alarm system vulnerable for attack/hacks as well as the Homey system since it is integrated in Homey. @norenz The app worked with 2FA security before upgrading. Can I get a link where I can roll the app back to the old working version? ---
**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\ **Post date:** [July 25, 2022, 12:22pm UTC](https://community.homey.app/t/app-pro-verisure/33517/114 "2022-07-25T12:22:44Z")
I don’t use the other devices… ---
**Author:** ![MNHPetersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mnhpetersen/32/131659_2.png) [@MNHPetersen](https://community.homey.app/u/MNHPetersen)\ **Post date:** [July 26, 2022, 6:53pm UTC](https://community.homey.app/t/app-pro-verisure/33517/115 "2022-07-26T18:53:13Z")
Anyone having problem with the app not updating status of the devices after a while? Restarting the app temporarily fixes the problem. ---
**Author:** ![Automagiker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/automagiker/32/22531_2.png) [@Automagiker](https://community.homey.app/u/Automagiker)\ **Post date:** [July 28, 2022, 8:06pm UTC](https://community.homey.app/t/app-pro-verisure/33517/116 "2022-07-28T20:06:01Z")
I have the same problem. ---
**Author:** ![fredrik.ostlind](https://avatars.discourse-cdn.com/v4/letter/f/46a35a/32.png) [@fredrik.ostlind](https://community.homey.app/u/fredrik.ostlind)\ **Post date:** [July 29, 2022, 11:50am UTC](https://community.homey.app/t/app-pro-verisure/33517/117 "2022-07-29T11:50:41Z")
Me too ---
**Author:** ![Jalapenos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jalapenos/32/47720_2.png) [@Jalapenos](https://community.homey.app/u/Jalapenos)\ **Post date:** [July 31, 2022, 10:36am UTC](https://community.homey.app/t/app-pro-verisure/33517/119 "2022-07-31T10:36:23Z")
After around 1 day the app cant uppdate agen. Need to restart te app and log back in. ---
**Author:** ![braekk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/braekk/32/34929_2.png) [@braekk](https://community.homey.app/u/braekk)\ **Post date:** [July 31, 2022, 5:45pm UTC](https://community.homey.app/t/app-pro-verisure/33517/120 "2022-07-31T17:45:15Z")
Same here. I have to restart the app every 2-3 days. Can I send a diagnostic report? Thanks ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [August 1, 2022, 10:11pm UTC](https://community.homey.app/t/app-pro-verisure/33517/121 "2022-08-01T22:11:18Z")
For all of you having issues where the system stops getting data, please install the beta where I will push fixes until problems are solved: [Verisure App for Homey | Homey](https://homey.app/a/se.adamnoren.verisure/test/) Please kindly provide me with feedback if it solves your issues so that the beta can go live. ---
**Author:** ![Jalapenos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jalapenos/32/47720_2.png) [@Jalapenos](https://community.homey.app/u/Jalapenos)\ **Post date:** [August 1, 2022, 10:27pm UTC](https://community.homey.app/t/app-pro-verisure/33517/122 "2022-08-01T22:27:40Z")
Then i have added the beta. Il update tomorrow about that status around the components. (for now it is working). But still got the problem with that i cant activate the alarm . ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [August 1, 2022, 10:36pm UTC](https://community.homey.app/t/app-pro-verisure/33517/124 "2022-08-01T22:36:12Z")
Did you entered the PIN code in the settings for the specific user? ---
**Author:** ![Jalapenos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jalapenos/32/47720_2.png) [@Jalapenos](https://community.homey.app/u/Jalapenos)\ **Post date:** [August 1, 2022, 10:51pm UTC](https://community.homey.app/t/app-pro-verisure/33517/125 "2022-08-01T22:51:33Z")
yes i did. I get log in success then i save it and get saved ok. Il try to re add the alarm part agen ---
**Author:** ![Jalapenos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jalapenos/32/47720_2.png) [@Jalapenos](https://community.homey.app/u/Jalapenos)\ **Post date:** [August 1, 2022, 10:55pm UTC](https://community.homey.app/t/app-pro-verisure/33517/126 "2022-08-01T22:55:10Z")
geting error when activating "could not change status to “armed away” that i got after i did restart the app and readding “home” [Previous page](https://community.homey.app/t/app-pro-verisure/33517.md?page=5) [Next page](https://community.homey.app/t/app-pro-verisure/33517.md?page=7)