# \[APP\]\[Pro\] Verisure **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [August 12, 2020, 9:03am UTC](https://community.homey.app/t/app-pro-verisure/33517 "2020-08-12T09:03:35Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![DeWe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dewe/32/50444_2.png) [@DeWe](https://community.homey.app/u/DeWe)\ **Post date:** [January 19, 2022, 5:54pm UTC](https://community.homey.app/t/app-pro-verisure/33517/43 "2022-01-19T17:54:52Z")
I have this exact problem! Tried installing and reinstalling the app without any luck. > [@\[APP\]\[Pro\] Verisure](https://community.homey.app/t/app-pro-verisure/33517/35): > > Hi, When I try to add devices I get the following message, “[object Object]”. Same error regardless of what device type I try. ---
**Author:** ![Kalle\_Barosen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kalle_barosen/32/48647_2.png) [@Kalle\_Barosen](https://community.homey.app/u/Kalle_Barosen)\ **Post date:** [February 8, 2022, 12:54pm UTC](https://community.homey.app/t/app-pro-verisure/33517/44 "2022-02-08T12:54:43Z")
Hi; I have the same setup. Yale Doorman with Verisure hub. No alarm. I have include it to Homey. But from there I can’t lock/unlock it. And the status for doorman isn’t update if I do something from Verisure app or manual. ---
**Author:** ![prj\_84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prj_84/32/358_2.png) [@prj\_84](https://community.homey.app/u/prj_84)\ **Post date:** [February 23, 2022, 2:06pm UTC](https://community.homey.app/t/app-pro-verisure/33517/45 "2022-02-23T14:06:44Z")
Hi Adam! Have you been looking into adding support for the Panasonic Heatpump module? Really miss the opportunity to controll this through Homey /Pål ---
**Author:** ![Jan\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_peeters/32/86660_2.png) [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\ **Post date:** [February 25, 2022, 8:35pm UTC](https://community.homey.app/t/app-pro-verisure/33517/46 "2022-02-25T20:35:47Z")
In the Verisure app!? ---
**Author:** ![prj\_84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prj_84/32/358_2.png) [@prj\_84](https://community.homey.app/u/prj_84)\ **Post date:** [February 25, 2022, 8:55pm UTC](https://community.homey.app/t/app-pro-verisure/33517/47 "2022-02-25T20:55:50Z")
Yes, Verisure module for Panasonic Heatoumps 🙂 ---
**Author:** ![Jonas\_Hedberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonas_hedberg/32/30818_2.png) [@Jonas\_Hedberg](https://community.homey.app/u/Jonas_Hedberg)\ **Post date:** [March 19, 2022, 3:34pm UTC](https://community.homey.app/t/app-pro-verisure/33517/48 "2022-03-19T15:34:47Z")
Great app, but for some reason the app wouldnt fint any of my smokedetectors, all other units works fine. What can the problem be? Regards, Jonas ---
**Author:** ![MNHPetersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mnhpetersen/32/131659_2.png) [@MNHPetersen](https://community.homey.app/u/MNHPetersen)\ **Post date:** [April 4, 2022, 6:17pm UTC](https://community.homey.app/t/app-pro-verisure/33517/49 "2022-04-04T18:17:05Z")
How old are your smoke detectors? Had the same problem but after I got the new type (no antenna) the app found them. ---
**Author:** ![Jonas\_Hedberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonas_hedberg/32/30818_2.png) [@Jonas\_Hedberg](https://community.homey.app/u/Jonas_Hedberg)\ **Post date:** [April 10, 2022, 8:40am UTC](https://community.homey.app/t/app-pro-verisure/33517/50 "2022-04-10T08:40:26Z")
I have the ones with antennas ---
**Author:** ![MNHPetersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mnhpetersen/32/131659_2.png) [@MNHPetersen](https://community.homey.app/u/MNHPetersen)\ **Post date:** [April 24, 2022, 8:45pm UTC](https://community.homey.app/t/app-pro-verisure/33517/51 "2022-04-24T20:45:42Z")
They didn’t work for me. I got the new ones and they work perfectly. ---
**Author:** ![Samuel\_Kaufman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/samuel_kaufman/32/51393_2.png) [@Samuel\_Kaufman](https://community.homey.app/u/Samuel_Kaufman)\ **Post date:** [June 13, 2022, 3:53pm UTC](https://community.homey.app/t/app-pro-verisure/33517/52 "2022-06-13T15:53:12Z")
I have an verisure system (5+ years) disabled 2fa reinstalled but still just “object object” when trying to add device. Anyone solved this? Br ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [June 13, 2022, 6:36pm UTC](https://community.homey.app/t/app-pro-verisure/33517/53 "2022-06-13T18:36:46Z")
I’ve used the app for about 1 month, and I’ve experienced twice that I need to restart Homey to keep receiving updates from my Verisure contact sensors, thermometers (smoke detectors) and the alarm status. Restarting just the app has no effect! Does this happen to anyone else? Is there anything I can (try to) do? ---
**Author:** ![Samuel\_Kaufman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/samuel_kaufman/32/51393_2.png) [@Samuel\_Kaufman](https://community.homey.app/u/Samuel_Kaufman)\ **Post date:** [June 20, 2022, 5:51pm UTC](https://community.homey.app/t/app-pro-verisure/33517/54 "2022-06-20T17:51:32Z")
SOLVED Restart and made sure 2fa was off and proper code and login info. Workes great now. Props to dev! BR ---
**Author:** ![Hovhag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hovhag/32/34155_2.png) [@Hovhag](https://community.homey.app/u/Hovhag)\ **Post date:** [June 20, 2022, 7:01pm UTC](https://community.homey.app/t/app-pro-verisure/33517/55 "2022-06-20T19:01:40Z")
Thanks for a great app. I have two whishes for future functions. -In flow I would like “When” to be triggered by change of lock status in Yale Doorman L3. -In flow I would like “When” to be triggered by pressing doorbell. Keep up the good work. /HH ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [July 4, 2022, 5:42pm UTC](https://community.homey.app/t/app-pro-verisure/33517/56 "2022-07-04T17:42:49Z")
There will be a new version of this app soon. The app has been completely rewritten for SDK 3 and will also include battery level (for compatible devices), locking/unlocking locks, smoke and water alarm triggers. To be able to complete this release, I’m still in need of a Yale lock, so if there is someone out there that desperately need all the features for smart locks, please donate, or even better donate me a Yale lock 🙂 ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [July 5, 2022, 3:51pm UTC](https://community.homey.app/t/app-pro-verisure/33517/57 "2022-07-05T15:51:07Z")
There is a new version on test now: [Verisure App för Homey | Homey](https://homey.app/sv-se/app/se.adamnoren.verisure/Verisure/test/) Please note that this probably need you to re-add your devices. ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [July 8, 2022, 7:01am UTC](https://community.homey.app/t/app-pro-verisure/33517/58 "2022-07-08T07:01:31Z")
**Verisure v.3.2.3** Changelog - Migrated to SDK 3 - Complete rewrite of app logic - Changed to Verisure GraphQL API for extended data - Added battery level to supported devices - Added battery type and count information to Energy - Added water alarm to water detector - Added support for locking/unlocking door locks from Homey - App will now verify credentials at login - Added possibility to pick which system to use at settings page (for those with multiple systems in the same account) Please report any bugs found including sending a diagnostic report. Thank you! EDIT: You need to reinstall all devices again. This is due to the change of Verisure API used. ---
**Author:** ![PeterHomey](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@PeterHomey](https://community.homey.app/u/PeterHomey)\ **Post date:** [July 8, 2022, 1:32pm UTC](https://community.homey.app/t/app-pro-verisure/33517/59 "2022-07-08T13:32:01Z")
Works always OK, but after update my alarm is not recognized anymore… If I wan’t to login in the APP he gives a error; Encountered an unexpected error value: “undefined”. Can I please have install file of previous version? ---
**Author:** ![t.m](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/t.m/32/44050_2.png) [@t.m](https://community.homey.app/u/t.m)\ **Post date:** [July 8, 2022, 1:32pm UTC](https://community.homey.app/t/app-pro-verisure/33517/60 "2022-07-08T13:32:08Z")
After upgrading to v3.2.3 all devices except smoke detectors stopped working. ‘Error: Encountered an unexpected error value: “undefined”’ when trying to login in app settings. Tried restarting the app, restarting Homey and reinstalling the app. Diagnostic report: 874dfa38-73bb-4268-9c04-5a5eb2387c83 ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [July 8, 2022, 1:33pm UTC](https://community.homey.app/t/app-pro-verisure/33517/61 "2022-07-08T13:33:11Z")
Please try uninstall the app and then install it again. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [July 8, 2022, 1:52pm UTC](https://community.homey.app/t/app-pro-verisure/33517/62 "2022-07-08T13:52:53Z")
Only smoke sensors works as normal after app update. Needed (as advised in your previous post) to re-add all other components. All works fine, even Yale-Doorman locks and unlocks now 🙂 Great update, thanks! [Previous page](https://community.homey.app/t/app-pro-verisure/33517.md?page=2) [Next page](https://community.homey.app/t/app-pro-verisure/33517.md?page=4)