# \[APP\]\[Pro\] Verisure **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [August 12, 2020, 9:03am UTC](https://community.homey.app/t/app-pro-verisure/33517 "2020-08-12T09:03:35Z")\ **Posts on this page:** 20\ **Page:** 21
**Author:** ![Humla](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/humla/32/88727_2.png) [@Humla](https://community.homey.app/u/Humla)\ **Post date:** [December 16, 2023, 8:45pm UTC](https://community.homey.app/t/app-pro-verisure/33517/425 "2023-12-16T20:45:52Z")
Thanks alot! Really glad you took the time - works like a charm šŸ™‚ ---
**Author:** ![Audun\_Heimdal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/audun_heimdal/32/80642_2.png) [@Audun\_Heimdal](https://community.homey.app/u/Audun_Heimdal)\ **Post date:** [December 20, 2023, 8:46am UTC](https://community.homey.app/t/app-pro-verisure/33517/426 "2023-12-20T08:46:53Z")
The test button isnā€™t availableā€¦ ---
**Author:** ![RuneTun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/runetun/32/17017_2.png) [@RuneTun](https://community.homey.app/u/RuneTun)\ **Post date:** [December 29, 2023, 7:28pm UTC](https://community.homey.app/t/app-pro-verisure/33517/427 "2023-12-29T19:28:51Z")
Howā€™s it going with the new version? I have been sitting on the fence as i need the sensors working so iā€™ve done the time solution. Are the sensors working with this version? door/window ect? ---
**Author:** ![Oski](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oski/32/81672_2.png) [@Oski](https://community.homey.app/u/Oski)\ **Post date:** [January 5, 2024, 4:37pm UTC](https://community.homey.app/t/app-pro-verisure/33517/428 "2024-01-05T16:37:05Z")
Just got my Homey Pro and installed the Verisure app but cannot login. I disabled 2FA, added a separate Homey user and set its password to a string without special characters, but still doesnā€™t work. I either got the error message as per attaches image or one saying ā€too many set up tokens sentā€. Anyone with the same issue? ![IMG_5394](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d10e6f7f2eba3a5bd07ba22e13b1a5dda9cf8fde.jpeg) ---
**Author:** ![Lars\_F](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lars_f/32/79268_2.png) [@Lars\_F](https://community.homey.app/u/Lars_F)\ **Post date:** [January 22, 2024, 12:08am UTC](https://community.homey.app/t/app-pro-verisure/33517/429 "2024-01-22T00:08:12Z")
Same here. Any input on how to resolve this issue are welcome ---
**Author:** ![Hans-Christian](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans-christian/32/68056_2.png) [@Hans-Christian](https://community.homey.app/u/Hans-Christian)\ **Post date:** [January 22, 2024, 9:39am UTC](https://community.homey.app/t/app-pro-verisure/33517/430 "2024-01-22T09:39:01Z")
I am using the Verisure app on my Homey, but I am not able to retrieve status of alarm to trigger a request to eventually activate partial or full alarm. Anyone else have issues with retrieving status? ---
**Author:** ![Ladybug](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ladybug/32/100671_2.png) [@Ladybug](https://community.homey.app/u/Ladybug)\ **Post date:** [February 10, 2024, 7:52pm UTC](https://community.homey.app/t/app-pro-verisure/33517/431 "2024-02-10T19:52:39Z")
Same problem šŸ˜• ---
**Author:** ![gautel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gautel/32/80910_2.png) [@gautel](https://community.homey.app/u/gautel)\ **Post date:** [April 24, 2024, 8:28pm UTC](https://community.homey.app/t/app-pro-verisure/33517/432 "2024-04-24T20:28:15Z")
Still having problems with login, any plan to fix? ---
**Author:** ![gautel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gautel/32/80910_2.png) [@gautel](https://community.homey.app/u/gautel)\ **Post date:** [May 9, 2024, 5:29pm UTC](https://community.homey.app/t/app-pro-verisure/33517/433 "2024-05-09T17:29:28Z")
Hello, I am based in Italy and I keep receiving an error message when trying to login. Do you have any chance to take a look at this issue? The app is unusable at the moment ---
**Author:** ![Nitramevo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nitramevo/32/17475_2.png) [@Nitramevo](https://community.homey.app/u/Nitramevo)\ **Post date:** [May 9, 2024, 5:56pm UTC](https://community.homey.app/t/app-pro-verisure/33517/434 "2024-05-09T17:56:20Z")
username=email that confused me ---
**Author:** ![gautel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gautel/32/80910_2.png) [@gautel](https://community.homey.app/u/gautel)\ **Post date:** [May 10, 2024, 6:28am UTC](https://community.homey.app/t/app-pro-verisure/33517/435 "2024-05-10T06:28:17Z")
Still getting error. I tried both Kieth my phone number (which is the one I use to log into verisure app) and email. No luck. I am based in Italy ---
**Author:** ![Kevin\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_vullings/32/107360_2.png) [@Kevin\_Vullings](https://community.homey.app/u/Kevin_Vullings)\ **Post date:** [May 12, 2024, 3:35pm UTC](https://community.homey.app/t/app-pro-verisure/33517/436 "2024-05-12T15:35:16Z")
I having the Danalock V3 Zigbee version of the lockguard. Is there anyway to add the item in Homey? I get the message when I push on Add Items that thereā€™s no items to be added. Also, if I dismared the alarm, the DanaLock wouldnā€™t be open. When I armed my alarm, the lockgaurd / smartlock get be lockedā€¦ ---
**Author:** ![Bartj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bartj/32/56465_2.png) [@Bartj](https://community.homey.app/u/Bartj)\ **Post date:** [May 12, 2024, 3:55pm UTC](https://community.homey.app/t/app-pro-verisure/33517/437 "2024-05-12T15:55:30Z")
To bad, itā€™s not possible. Same here ---
**Author:** ![Kevin\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_vullings/32/107360_2.png) [@Kevin\_Vullings](https://community.homey.app/u/Kevin_Vullings)\ **Post date:** [May 12, 2024, 9:12pm UTC](https://community.homey.app/t/app-pro-verisure/33517/438 "2024-05-12T21:12:38Z")
@norenz, maybe can you make it possible to added the smartlock (Danalock V3 Zigbee) from verisure to the app? Do you need some more information? ---
**Author:** ![Kevin\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_vullings/32/107360_2.png) [@Kevin\_Vullings](https://community.homey.app/u/Kevin_Vullings)\ **Post date:** [May 14, 2024, 8:29am UTC](https://community.homey.app/t/app-pro-verisure/33517/439 "2024-05-14T08:29:30Z")
If anyone has a DanaLock smartlock from verisure. I tried this app, and it works! > **[Yale Doorman](https://homey.app/nl-nl/app/com.verisure.yale.doorman/Yale-Doorman/)** > > Yale Doorman ---
**Author:** ![Bartj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bartj/32/56465_2.png) [@Bartj](https://community.homey.app/u/Bartj)\ **Post date:** [May 14, 2024, 10:02am UTC](https://community.homey.app/t/app-pro-verisure/33517/440 "2024-05-14T10:02:13Z")
Thx, gonna try it this evening ---
**Author:** ![Kevin\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_vullings/32/107360_2.png) [@Kevin\_Vullings](https://community.homey.app/u/Kevin_Vullings)\ **Post date:** [May 14, 2024, 9:15pm UTC](https://community.homey.app/t/app-pro-verisure/33517/441 "2024-05-14T21:15:16Z")
Let me know! It working at my system. Its litte bit confusing to set you doorlock code. But its the same code as when you armed/disarmed the system ---
**Author:** ![Bartj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bartj/32/56465_2.png) [@Bartj](https://community.homey.app/u/Bartj)\ **Post date:** [May 15, 2024, 2:51am UTC](https://community.homey.app/t/app-pro-verisure/33517/442 "2024-05-15T02:51:27Z")
It works šŸ˜€ Thx a lot for the tip. Greetings ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [May 20, 2024, 3:10pm UTC](https://community.homey.app/t/app-pro-verisure/33517/443 "2024-05-20T15:10:14Z")
I donā€™t own that lock, and I wonā€™t buy one just to be able to integrate it, sorry! With that said, you could donate me one and Iā€™ll fix it šŸ˜‰ ---
**Author:** ![Kevin\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_vullings/32/107360_2.png) [@Kevin\_Vullings](https://community.homey.app/u/Kevin_Vullings)\ **Post date:** [May 20, 2024, 3:20pm UTC](https://community.homey.app/t/app-pro-verisure/33517/444 "2024-05-20T15:20:02Z")
I completely understand. But with antoher app will it be working. [Previous page](https://community.homey.app/t/app-pro-verisure/33517.md?page=20) [Next page](https://community.homey.app/t/app-pro-verisure/33517.md?page=22)