# \[APP\]\[Pro\] Verisure **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [August 12, 2020, 9:03am UTC](https://community.homey.app/t/app-pro-verisure/33517 "2020-08-12T09:03:35Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [August 25, 2022, 12:38pm UTC](https://community.homey.app/t/app-pro-verisure/33517/211 "2022-08-25T12:38:08Z")
The issues should now have been resolved. Please restart the app. ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [August 27, 2022, 2:49pm UTC](https://community.homey.app/t/app-pro-verisure/33517/213 "2022-08-27T14:49:26Z")
I have made a diagnostics report and restarted the app today. The message about the license key keep on coming, the same time Homey stops working with Verisure app. ---
**Author:** ![Yankie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yankie/32/31966_2.png) [@Yankie](https://community.homey.app/u/Yankie)\ **Post date:** [August 29, 2022, 6:21pm UTC](https://community.homey.app/t/app-pro-verisure/33517/214 "2022-08-29T18:21:04Z")
Thanks for your reply! Now set up new user (separate e-mail & logon on official verisure site) as administrator. Then removed 2FA and downgraded to limited user rights. Seems to be working steady on Homey now. I will donate asap if I can find my logon credentials for PP, must be 10 years since last time I used it… I will find a way😀 Any chance that cards for lock state change and locked/unlocked by user/method for smart lock will be added? ---
**Author:** ![Jan\_Hoydahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_hoydahl/32/53324_2.png) [@Jan\_Hoydahl](https://community.homey.app/u/Jan_Hoydahl)\ **Post date:** [August 31, 2022, 10:56am UTC](https://community.homey.app/t/app-pro-verisure/33517/215 "2022-08-31T10:56:35Z")
Thanks for the app. I sent some sponsor money 🙂 The process to create a user account for Homey app needs to be explained better. And the error message when 2FA is active should be much better. The proces is roughly 1. Create a new user, with your own phone number but a different email address than your main one. Make this user administrator (you have to confirm etc) 2. Log out, and log in as the new user. You will choose a password. Choose a very strong password to make up for lack of 2FA. 3. Deactivate 2FA on this account 4. Downgrade the user from admin to “Read only”, log out ---
**Author:** ![Jan\_Hoydahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_hoydahl/32/53324_2.png) [@Jan\_Hoydahl](https://community.homey.app/u/Jan_Hoydahl)\ **Post date:** [August 31, 2022, 10:59am UTC](https://community.homey.app/t/app-pro-verisure/33517/216 "2022-08-31T10:59:56Z")
When deactivating 2FA today, I got the question why, and one of the options was “3rd party integration”. Then they asked several followup questions, what integration, whether I want Verisure to inprove integration etc. See screenshots (Norwegian language): ![verisure-1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/e/3e59e2d190ef0ceae4cc67bf6c2027976ee1fed8.png) ![verisure-2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7d2ee8c543f1827de790cc79dfc6297ea04cfc0.png) ![verisure-3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7cdb59789558a63f5a0b5cb7991cb7d81d05fce2.png) ![verisure-4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7de8d15605aa9319a2d1910d4dc46e269ebc62d9.png) ![verisure-5](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/a/fa48311d21006c0b0ce6b025a7e51de45b881029.png) ![verisure-6](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b553ac1812bd9315350c2a63a37080e3c2e67625.png) ---
**Author:** ![Jan\_Hoydahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_hoydahl/32/53324_2.png) [@Jan\_Hoydahl](https://community.homey.app/u/Jan_Hoydahl)\ **Post date:** [August 31, 2022, 11:02am UTC](https://community.homey.app/t/app-pro-verisure/33517/217 "2022-08-31T11:02:53Z")
Your app page links to GitHub [https://github.com/norenz92/se.adamnoren.verisure](https://github.com/norenz92/se.adamnoren.verisure) but I think you made the repo private so we cannot report bugs there anymore. Please make it public again. Maybe we could even help you fix some bugs 🙂 ---
**Author:** ![Robert\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robert_schmidt/32/53755_2.png) [@Robert\_Schmidt](https://community.homey.app/u/Robert_Schmidt)\ **Post date:** [September 2, 2022, 5:56am UTC](https://community.homey.app/t/app-pro-verisure/33517/218 "2022-09-02T05:56:47Z")
Same here. I have a flow to restart the app every 6 hours. Of course, this is highly undesirable. (93dceb2e-4d49-4c5c-b015-f5ffc5d91164) ---
**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\ **Post date:** [September 2, 2022, 12:36pm UTC](https://community.homey.app/t/app-pro-verisure/33517/219 "2022-09-02T12:36:12Z")
I also need to restart the app daily, for it to work. Also have dedicated user. ---
**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\ **Post date:** [September 2, 2022, 12:41pm UTC](https://community.homey.app/t/app-pro-verisure/33517/220 "2022-09-02T12:41:52Z")
How do you create a flow that restarts an app? ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [September 2, 2022, 4:22pm UTC](https://community.homey.app/t/app-pro-verisure/33517/221 "2022-09-02T16:22:19Z")
@Henrik_Soegaard Turn on Power user in the setting at the Homey app. Homey app, more, settings, experimental, power user. IF app has crashed THEN Restart app … ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [September 4, 2022, 11:53am UTC](https://community.homey.app/t/app-pro-verisure/33517/222 "2022-09-04T11:53:33Z")
The crash/restart issues has been addressed and fixed in 3.4.5. ---
**Author:** ![Tukun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tukun/32/14477_2.png) [@Tukun](https://community.homey.app/u/Tukun)\ **Post date:** [September 6, 2022, 11:14am UTC](https://community.homey.app/t/app-pro-verisure/33517/223 "2022-09-06T11:14:14Z")
Any ETA on 2FA security integration? ---
**Author:** ![Hovhag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hovhag/32/34155_2.png) [@Hovhag](https://community.homey.app/u/Hovhag)\ **Post date:** [September 7, 2022, 3:03pm UTC](https://community.homey.app/t/app-pro-verisure/33517/224 "2022-09-07T15:03:24Z")
Even after update to 3.4.5 and one manual restart and a daily restart the app stopped responding to my Doorman. fd600728-bfd3-4006-b757-22dcaa34aedf After manual restart it functions again… dbaff2e3-ee49-4937-ab0d-f556ad0c8c39 ---
**Author:** ![ThomasC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomasc/32/16095_2.png) [@ThomasC](https://community.homey.app/u/ThomasC)\ **Post date:** [September 8, 2022, 8:46pm UTC](https://community.homey.app/t/app-pro-verisure/33517/225 "2022-09-08T20:46:06Z")
Same for me, app crashes after a day. ---
**Author:** ![Andeh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andeh/32/58606_2.png) [@Andeh](https://community.homey.app/u/Andeh)\ **Post date:** [September 9, 2022, 5:54pm UTC](https://community.homey.app/t/app-pro-verisure/33517/226 "2022-09-09T17:54:51Z")
Same here. 5dfce6bb-c4b0-4dd5-b9d6-7a927afbbfb3 ---
**Author:** ![Hovhag](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hovhag/32/34155_2.png) [@Hovhag](https://community.homey.app/u/Hovhag)\ **Post date:** [September 10, 2022, 3:50pm UTC](https://community.homey.app/t/app-pro-verisure/33517/227 "2022-09-10T15:50:50Z")
It is not enough to have a automatic restart of the app every night. Today the app stopped after 10 hours. ![IMG_20220910_174904](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/0/305b6a28d962383e2188323a5ef4d2331b4d4a9b.jpeg) ---
**Author:** ![Tirrazo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tirrazo/32/55444_2.png) [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Post date:** [September 11, 2022, 10:04am UTC](https://community.homey.app/t/app-pro-verisure/33517/228 "2022-09-11T10:04:31Z")
My app is not working, version 3.4.5. Tried to restart the app now, getting timeout🤔 ---
**Author:** ![Jalapenos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jalapenos/32/47720_2.png) [@Jalapenos](https://community.homey.app/u/Jalapenos)\ **Post date:** [September 13, 2022, 8:32pm UTC](https://community.homey.app/t/app-pro-verisure/33517/229 "2022-09-13T20:32:46Z")
The app needs some works but it is in great shape for someone just making it on there spare time. ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [September 16, 2022, 6:51am UTC](https://community.homey.app/t/app-pro-verisure/33517/230 "2022-09-16T06:51:48Z")
New test version is out, where I addressed a few issues causing the app to crash. Hopefully that will solve it for the majority of you. ---
**Author:** ![PeterHomey](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@PeterHomey](https://community.homey.app/u/PeterHomey)\ **Post date:** [September 22, 2022, 2:03pm UTC](https://community.homey.app/t/app-pro-verisure/33517/231 "2022-09-22T14:03:18Z")
Mostly Verisure homey app is not responding on armed/disarmed alarm status. When manual app reboot, status changed ok directly. How is this possible? [Previous page](https://community.homey.app/t/app-pro-verisure/33517.md?page=10) [Next page](https://community.homey.app/t/app-pro-verisure/33517.md?page=12)