# \[APP\]\[Pro\] Ugreen NAS - Manage your device locally from Homey!

**URL:** <https://community.homey.app/t/app-pro-ugreen-nas-manage-your-device-locally-from-homey/151426>\
**Category:** Apps\
**Tags:** app, community-app\
**Created:** [February 20, 2026, 8:58pm UTC](https://community.homey.app/t/app-pro-ugreen-nas-manage-your-device-locally-from-homey/151426 "2026-02-20T20:58:32Z")\
**Posts on this page:** 3\
**Page:** 4

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**Author:** ![Guray\_Kircuvaloglu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guray_kircuvaloglu/32/79277_2.png) [@Guray\_Kircuvaloglu](https://community.homey.app/u/Guray_Kircuvaloglu)\
**Post date:** [September 30, 2026, 8:21pm UTC](https://community.homey.app/t/app-pro-ugreen-nas-manage-your-device-locally-from-homey/151426/61 "2026-09-30T20:21:04Z")

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Hi @RayCokes,

Thanks, and good to be back!

Your screenshot actually tells me quite a bit. The device was added and even picked up its model name (“Ugreen NAS iDX6011 Pro”), and that name comes straight from the NAS — so the login itself is working fine. What’s failing is only the system statistics call, which is why every value shows “-”.

The most common cause for exactly this symptom is the account type: UGOS only lets administrator accounts read CPU/memory/disk statistics over the local API. A regular user can log in perfectly well — you simply get no data back, and no error either. @Tom_ten_Den had the identical symptom earlier in this topic, and that turned out to be the cause.

So the first thing worth checking: is the account you used a local admin account on the NAS (Control Panel \> Users), rather than a standard user or a UGREEN cloud login? If it isn’t, create one with administrator rights, then use Device settings \> Repair in the new test version to sign in with it — that way you keep your device, Flows and Insights history instead of removing and re-adding it.

If it already is an admin account, then your iDX6011 Pro is likely reporting its statistics in a different format — it’s from UGREEN’s newest series and newer than anything this app has been tested against. In that case I’d like to see what it actually returns: could you create a diagnostic report (Homey app: Settings \> Apps \> Ugreen NAS \> Create diagnostic report) and post the ID here? Also, which version are you on — the stable one from the store, or the test version v1.3.5?

Either way, I’ll change the app so a situation like this shows you a clear message instead of silent dashes.

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**Author:** ![RayCokes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raycokes/32/12452_2.png) [@RayCokes](https://community.homey.app/u/RayCokes)\
**Post date:** [September 30, 2026, 9:58pm UTC](https://community.homey.app/t/app-pro-ugreen-nas-manage-your-device-locally-from-homey/151426/62 "2026-09-30T21:58:06Z")

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It’s a local account just for homey, with admin right to test. Rather not have it admin rights. But it’s for the testing.  
Repair does not work unfortunately  
See screenshot

Gr Raymond

> **(attachments)**
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> ![1000085405.jpg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/e/de36b26563eea8345c5402366113ab06a4b39fd5.jpeg)

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**Author:** ![RayCokes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raycokes/32/12452_2.png) [@RayCokes](https://community.homey.app/u/RayCokes)\
**Post date:** [September 30, 2026, 10:33pm UTC](https://community.homey.app/t/app-pro-ugreen-nas-manage-your-device-locally-from-homey/151426/63 "2026-09-30T22:33:30Z")

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But when I just checked it did the trick 😱🤯👍👍👍👍

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