# \[APP\]\[Pro\] Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966>\
**Category:** Apps\
**Tags:** app, camera\
**Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\
**Posts on this page:** 1\
**Showing post:** 894

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**Author:** ![stogs](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stogs/32/120883_2.png) [@stogs](https://community.homey.app/u/stogs)\
**Post date:** [March 10, 2026, 1:54pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/894 "2026-03-10T13:54:08Z")

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Not sure if anyone else had this issue that from the homey app the video stream was always giving me a black box no video. The snapshot worked. What I found that seemed to “fix” it, was to change a setting in the camera settings within the unifi protect application (not homey app) within playback settings I changed the encoding to standard which was set to enhanced.

 ![Screenshot 2026-03-10 at 8.51.33 AM](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/8/782d82b8ee8c4e8303f4240a0e8c6d823a340766.png)

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_[View the full topic](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966)._