# \[APP\]\[Pro\] Ubiquiti UniFi Protect **URL:** \ **Category:** Apps\ **Tags:** app, camera\ **Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\ **Posts on this page:** 20\ **Page:** 46
**Author:** ![Quantumlight](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quantumlight/32/29433_2.png) [@Quantumlight](https://community.homey.app/u/Quantumlight)\ **Post date:** [March 22, 2026, 2:37pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/916 "2026-03-22T14:37:15Z")
Can confirm the Version 1.9.4 — Fix smartDetectons worked fixing the black screns for Live view Protect 7.0.88 The Snapshot don’t work for me tho Thank you for great app ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [March 22, 2026, 5:52pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/917 "2026-03-22T17:52:00Z")
Do you get a error message? ---
**Author:** ![Quantumlight](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quantumlight/32/29433_2.png) [@Quantumlight](https://community.homey.app/u/Quantumlight)\ **Post date:** [March 22, 2026, 6:48pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/918 "2026-03-22T18:48:47Z")
No it is just blank. It does register motion. should i send diagnostic rapport? Post here? ---
**Author:** ![Michael\_Stackelius](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_stackelius/32/56540_2.png) [@Michael\_Stackelius](https://community.homey.app/u/Michael_Stackelius)\ **Post date:** [March 23, 2026, 6:10am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/919 "2026-03-23T06:10:16Z")
Hello, - Confirming 1.9.4 TEST for the latest Protect. Smart detections were not working after Protect 7 update. 1.9.4 fixed it. Thank you, Michael ---
**Author:** ![Robin\_De\_Lange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_de_lange/32/25173_2.png) [@Robin\_De\_Lange](https://community.homey.app/u/Robin_De_Lange)\ **Post date:** [March 24, 2026, 7:10am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/920 "2026-03-24T07:10:03Z")
[UniFi G6 Entry icm Homey en Deurslot - TechConnect](https://www.techconnect.nl/kb/unifi-g6-entry-icm-homey-en-deurslot/) did you try this? ---
**Author:** ![Tom\_Wassink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_wassink/32/134590_2.png) [@Tom\_Wassink](https://community.homey.app/u/Tom_Wassink)\ **Post date:** [March 24, 2026, 10:25am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/921 "2026-03-24T10:25:38Z")
I have the issue with the Person detections. Do we need to install the test version for the fix or will the regular version be updated soon? Thanks in advance! ---
**Author:** ![Arjan\_Neet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan_neet/32/17808_2.png) [@Arjan\_Neet](https://community.homey.app/u/Arjan_Neet)\ **Post date:** [March 24, 2026, 8:12pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/922 "2026-03-24T20:12:26Z")
well the post is probably a little older since there is no toegangsevenement gedetecteerd, but there is NFC card gescand which I am using, and I tried both the local homey user with only some access rights, as a local user with all at full management and there was no difference. Whatever I do, the relay on the hub is activated, so until there it seems to work just fine, but the event for some reason is not detected by homey. As mentioned earlier I wonder if the event is sent by the doorbell at all since it is connected to the hub, and in Unifi log you see the message HUB access by NFC card, not camera access, so I think the hub should have some flow cards but it hasn’t. Anyway I used a local webhook at the moment, but I don’t think it is a nice solution because you do not know who opened the door, if the nfc card read flow tag would work, then a lot more information would be available and there would be more possibilities regarding opening the lock or whatever following up. ---
**Author:** ![Lagune](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lagune/32/159308_2.png) [@Lagune](https://community.homey.app/u/Lagune)\ **Post date:** [March 25, 2026, 3:34pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/923 "2026-03-25T15:34:05Z")
> [@LundGuld](#): > > t they are connected and working. And like I said, the motion flow works fine. got same issue with person detections after protect upgrade to 7.0.94 “doorbell press” events still work fine can you run the test version alongside or will it replace it? ---
**Author:** ![LundGuld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lundguld/32/80542_2.png) [@LundGuld](https://community.homey.app/u/LundGuld)\ **Post date:** [March 25, 2026, 3:50pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/924 "2026-03-25T15:50:25Z")
This version of the Homey app resolved the issue for me: > [@\[APP\]\[Pro\] Ubiquiti UniFi Protect](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/915): > > Fixed in [Ubiquiti UniFi Protect and Access | Homey](https://homey.app/en-nl/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect-and-Access/test/) It will replace the current running version. ---
**Author:** ![Lagune](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lagune/32/159308_2.png) [@Lagune](https://community.homey.app/u/Lagune)\ **Post date:** [March 25, 2026, 4:43pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/925 "2026-03-25T16:43:02Z")
Thanks, fixed for me as well ---
**Author:** ![Robin\_De\_Lange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_de_lange/32/25173_2.png) [@Robin\_De\_Lange](https://community.homey.app/u/Robin_De_Lange)\ **Post date:** [March 25, 2026, 9:29pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/926 "2026-03-25T21:29:10Z")
> [@Arjan\_Neet](#): > > then a lot more information would be available and there would be more possibilities regarding opening the lock or whatever following up. Hmm, that’s too bad. I don’t have any Unifi Protect gear yet, but I’m planning to get some soon. I want something similar to what you have, but with facial recognition so I can see which person has been recognized. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [March 25, 2026, 10:19pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/927 "2026-03-25T22:19:41Z")
UniFi Protect and UniFi Access are two types of devices. The standard cameras and doorbells fall under UniFi Protect. UniFi Access is a range of devices that is more business-oriented and manages door access. Together with a HUB, you can use UniFi Access to control an electric door lock. UniFi Protect devices are working correctly. I have tested UniFi Access devices only with older models readers and not the new one. Maybe they have changed something? @Arjan_Neet did you add the reader as a device? ---
**Author:** ![Arjan\_Neet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan_neet/32/17808_2.png) [@Arjan\_Neet](https://community.homey.app/u/Arjan_Neet)\ **Post date:** [March 25, 2026, 10:30pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/928 "2026-03-25T22:30:40Z")
well I do not really have a separate reader, I have the G6 Entry doorbell (which has an NFC reader) connected to a hub mini, so I only added the doorbell, if I try to add a reader it returns nothing found, if I use an if card on the doorbell, I have the possibility of using when NFC card detected, but whatever I try it doesn’t do anything in the flow. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [March 25, 2026, 10:41pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/929 "2026-03-25T22:41:50Z")
Please send me a DM, Is it possible that I can look at your configuration with online support? ---
**Author:** ![Nexo](https://avatars.discourse-cdn.com/v4/letter/n/dec6dc/32.png) [@Nexo](https://community.homey.app/u/Nexo)\ **Post date:** [April 1, 2026, 3:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/930 "2026-04-01T15:36:47Z")
Hi Obelix, thanks for the great work! The integration works super fine for me. But I have a question. I have the new G6 Pro Entry, when I add this device, four streams appear. It adds the G6 Entry streams as well in the same device and ofc so just two streams work and I have to press the pull down menue to choose the right. Is this a Unifi Bug? I have just the G6 Pro Entry. ![Screenshot 2026-04-01 172821](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/2/d2bdb304cafd8839771ddc703d4e18ea50d9029b.jpeg) Thanks and kind regards ---
**Author:** ![DnDrimmel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dndrimmel/32/34814_2.png) [@DnDrimmel](https://community.homey.app/u/DnDrimmel)\ **Post date:** [April 2, 2026, 6:18pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/931 "2026-04-02T18:18:48Z")
Hi, Since yesterday I switched from my G4 Pro POE to a G6 Entry Pro. I also used NFC tags from my G4 via Homey to my Bold Smart Lock. Now I connected the G6 to a hub mini from Unifi. The NFC cards now are managed in the access section of Unifi and not via the settings as it was in the G4 doorbell. What I had to do is assign an NFC tag to the user card in the access section. I have made some screenshots of what you see in the access environment. If I can do something to help, please let me know. Kr. Arlon Edit: I can’t use the flows anymore, it doesn’t work. When I scan a NFC tag, I see the NFC tag in the access log, but nothing triggers Homey. Ps. I’ve made a workaround by using webhooks, and if a NFC tag is scanned Unifi uses the Homey webhook to trigger a flow. ![28749](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/4/04656e787556bae58422b59b0e14f193acdde141.jpeg) ![28747](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/f/af66ed9fac5b09eeab9ad5c91fe5c1acf55f95e6.jpeg) ![28745](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/c/6c9a8737e7c7f5d5d83078cb3146f356651b6b96.jpeg) ---
**Author:** ![Kroef](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kroef/32/99880_2.png) [@Kroef](https://community.homey.app/u/Kroef)\ **Post date:** [April 5, 2026, 5:23pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/932 "2026-04-05T17:23:44Z")
Hi, Do more people experiencing issues with adjusting the gong volume via a flow? I try to change the volume based on timing. The flow is working (no error) but the gong volume is not changed. Thank you for your support. ---
**Author:** ![nickvanimschoot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickvanimschoot/32/34829_2.png) [@nickvanimschoot](https://community.homey.app/u/nickvanimschoot)\ **Post date:** [April 6, 2026, 4:16pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/933 "2026-04-06T16:16:08Z")
I have the following issue, also with the test version 1.9.4. “Bewegingsalarm - 18 dagen geleden” is not right, instead it should be a couple of minutes ago. ![IMG_1882](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/2/428349f5e834e638fbc0f6bb9a9c90ecd2e2547e.jpeg) ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [April 7, 2026, 6:52pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/934 "2026-04-07T18:52:19Z")
Did you give the user write rights? ---
**Author:** ![Kroef](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kroef/32/99880_2.png) [@Kroef](https://community.homey.app/u/Kroef)\ **Post date:** [April 8, 2026, 4:50am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/935 "2026-04-08T04:50:18Z")
I gave the user full rights. ![IMG_4859](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d0150ae6c6dd47472e0c2cea19f4d2ed97865878.jpeg) [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=45) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=47)