# \[APP\]\[Pro\] Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966>\
**Category:** Apps\
**Tags:** app, camera\
**Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\
**Post date:** [January 12, 2022, 1:26pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/63 "2022-01-12T13:26:24Z")

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After 24 hours, the app seems to have leveled out at ~ 53MB.  
Now we keep our fingers crossed that this is a long-term solution …

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**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\
**Post date:** [January 13, 2022, 8:50pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/64 "2022-01-13T20:50:26Z")

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Sorry to interrupt here. I have my G4 doorbell connected to my Homey. Today I had to add a new UNVR to my set up. When reconnecting the doorbells, it does not recognize them as a doorbell any more, but it adds as a camera to the homey app. Therefor my flow starting with “a doorbell is ringing” doesn’t work anymore. Anyone has any suggestions?

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**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\
**Post date:** [January 14, 2022, 12:00pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/65 "2022-01-14T12:00:09Z")

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> [@ObelixNL](#):
>
> Ubiquiti UniFi Protect | Homey

The test version doesn’t include the doorbell

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**Author:** ![Martin\_Johansson1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_johansson1/32/3559_2.png) [@Martin\_Johansson1](https://community.homey.app/u/Martin_Johansson1)\
**Post date:** [January 14, 2022, 11:40pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/66 "2022-01-14T23:40:00Z")

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Hi! Thanks for a great app. How does the When \> A smart detection event-card work? I was hoping to be able to make a then card that runs if a smart detection of a person is activated. I read in the beginning of the thread that there is not support for it, but still the card is there in the app.

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**Author:** ![henry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henry/32/34211_2.png) [@henry](https://community.homey.app/u/henry)\
**Post date:** [January 15, 2022, 10:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/67 "2022-01-15T10:54:58Z")

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Yea  
The experimental version can’t detect the UniFi G4 doorbell

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [January 16, 2022, 9:06pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/68 "2022-01-16T21:06:07Z")

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There is an new version today with support for the doorbell again!

> **[Ubiquiti UniFi Protect](https://homey.app/en-us/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect/)**
>
> Protect your home with UniFi Protect & Access devices.

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**Author:** ![Stefan\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_s/32/34205_2.png) [@Stefan\_S](https://community.homey.app/u/Stefan_S)\
**Post date:** [January 17, 2022, 8:07am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/70 "2022-01-17T08:07:07Z")

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I cant get the new version of the app. I only get the experimental version.  
Have removed, reboot and installed it again.  
The app doesn’t work for me.

Anyone having support till help me out?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/3496b6e1bbf2fd18a10b68b48a767131ec5ed48e.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/0/b060920786e6bd8f60541a247893447a2de21401.jpeg)

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [January 17, 2022, 8:34am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/71 "2022-01-17T08:34:59Z")

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The test version is the experimentell version? if you don’t want the experimentell version, remove it and install from the normal app store from Homey.

And what is not working?

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**Author:** ![Stefan\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_s/32/34205_2.png) [@Stefan\_S](https://community.homey.app/u/Stefan_S)\
**Post date:** [January 17, 2022, 8:45am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/72 "2022-01-17T08:45:38Z")

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Hi ObelixNL,

If I install the normal vesion I get 1.4.0 from the app store.  
If I run 1.5.3 I get the “the app unexpectedly stopped”

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [January 17, 2022, 9:36am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/73 "2022-01-17T09:36:01Z")

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You can download the source from github and with the Homey SDK  
[Getting Started - Homey Apps SDK](https://apps.developer.homey.app/the-basics/getting-started)

You can run the application in debug mode so you can see the error message. Without the error message i can’t help you! The App is working normally on my own homey!

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**Author:** ![Stefan\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_s/32/34205_2.png) [@Stefan\_S](https://community.homey.app/u/Stefan_S)\
**Post date:** [January 17, 2022, 9:36am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/74 "2022-01-17T09:36:59Z")

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I just mailed you an errorlog from my system  
It worked until 12 hours ago ( probably when you changed the sw)

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<div class="post-metadata">

**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\
**Post date:** [January 17, 2022, 3:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/75 "2022-01-17T15:56:32Z")

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Hi Stèphan!  
With 1.5.3 the memory use of the app leveled out at ~ 53MB.  
With 1.5.4 the memory leak is back. Now it takes ruffly 2 hours to hit the roof (~76MB). Then the app restarts by itself - I guess you added this restart-function?

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<div class="post-metadata">

**Author:** ![Stefan\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_s/32/34205_2.png) [@Stefan\_S](https://community.homey.app/u/Stefan_S)\
**Post date:** [January 17, 2022, 4:45pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/76 "2022-01-17T16:45:32Z")

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1.5.4 ? Where did you download that?  
//Stefan

edit… I see it now 🙂

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<div class="post-metadata">

**Author:** ![Stefan\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_s/32/34205_2.png) [@Stefan\_S](https://community.homey.app/u/Stefan_S)\
**Post date:** [January 17, 2022, 7:08pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/77 "2022-01-17T19:08:45Z")

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After 90 minutes with 1.5.4 I have 46,1 MB memory use. Looking Good ObelixNL.  
Great work!

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<div class="post-metadata">

**Author:** ![henry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henry/32/34211_2.png) [@henry](https://community.homey.app/u/henry)\
**Post date:** [January 17, 2022, 9:09pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/78 "2022-01-17T21:09:53Z")

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For 1.5.4, I’m getting this error when trying to add the device…  
“socket.on” is not a function

I wanted to see the diff between 1.5.3 and 1.5.4, but 1.5.4 doesnt seem to be updated on github?

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [January 17, 2022, 9:20pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/79 "2022-01-17T21:20:54Z")

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> [@henry](#):
>
> socket.on

Forgot to push to github! please restart the app! socket must be there.

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [January 17, 2022, 9:22pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/80 "2022-01-17T21:22:26Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/c/1c0bf1ccf89225d8613be364e741d0518e9a2863.png)  
Memory around the 28MB every 45 minutes i will refresh the tokens and refresh the app.

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<div class="post-metadata">

**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\
**Post date:** [January 17, 2022, 9:34pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/81 "2022-01-17T21:34:19Z")

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I am getting the same error message when trying to add my doorbell; “socket.on is not a function”

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<div class="post-metadata">

**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\
**Post date:** [January 17, 2022, 10:21am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/82 "2022-01-17T10:21:44Z")

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I have send it as well

1550fad2-0634-4009-ae39-a768a92c5a68

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<div class="post-metadata">

**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\
**Post date:** [January 17, 2022, 8:57am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/83 "2022-01-17T08:57:48Z")

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I have the same problem with 1.5.3, with the same message “the app unexpectedly stopped”

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