# \[APP\]\[Pro\] Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966>\
**Category:** Apps\
**Tags:** app, camera\
**Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\
**Posts on this page:** 20\
**Page:** 37

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**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\
**Post date:** [September 26, 2025, 10:59am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/731 "2025-09-26T10:59:58Z")

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I am able to access the rstp (via port 7447) directly, after which I created a rule to allow all communication between all Vlans

I am still unable to see the video from with in the homey, is it possible its unrelated to the vlan access?

rtsp://192.168.1.1:7447

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [September 27, 2025, 11:40am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/732 "2025-09-27T11:40:17Z")

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Not all functionality is available yet in the new UniFi Protect Integration API, but I’ve already started building support for it in the Protect App. For now, you can add your API token, and the doorbell press will be handled via the new API.

Unfortunately, UniFi hasn’t implemented all features yet, so things like fingerprint scanning and reading NFC cards are not yet supported through the new API.

Version 1.8.4 is currently in testing. We’re checking whether the doorbell press now triggers a single event instead of repeating 20 times.

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**Author:** ![Sirstyle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sirstyle/32/16345_2.png) [@Sirstyle](https://community.homey.app/u/Sirstyle)\
**Post date:** [September 30, 2025, 1:59pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/733 "2025-09-30T13:59:13Z")

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I am pleased with this APP and the new update.

i have the UA-Hub-Gate where i use in my double garage , is there any planed for adding all the inpusts so we are able to control them separately, or like all the inputs, Gate1, gate 2, aux, side door , door position sensor etc.

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 10, 2025, 10:02pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/734 "2025-10-10T22:02:30Z")

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![Scherm­afbeelding 2025-10-10 om 23.59.05](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/9/79dc25e256831f27e778b0a991d294a1a27c7c7a.png)  
When a person is detected play the ringtone on the doorbell with 11 November ([The 11th of November Sint Maarten Tradition Explained - Visiting The Dutch Countryside](https://www.visitingthedutchcountryside.com/explore-the-netherlands/sint-maarten-holiday-netherlands/))

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 13, 2025, 7:13am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/735 "2025-10-13T07:13:06Z")

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_ **FAQ** _

1. **On Connection Failed**

- Your Homey and controller must be on the same network (VLAN & Subnet)
- Your Homey must can connect to the controller (check Firewall)

1. **Invalid credentials**

- Your Homey and UniFi controller must on the same network and IP address range.
- You must have created a local account with full permissions
- Password must be 32 chars long
- Unique user for every integration

1. **Where can I find the latest TEST version?**

- [Ubiquiti UniFi Protect & Access | Homey](https://homey.app/nl-nl/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect-&-Access/test/)

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 13, 2025, 7:14am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/736 "2025-10-13T07:14:28Z")

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Can you send me a DM? Can you help me with testing with multiple inputs?

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**Author:** ![Joske522](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joske522/32/12780_2.png) [@Joske522](https://community.homey.app/u/Joske522)\
**Post date:** [October 22, 2025, 8:14am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/737 "2025-10-22T08:14:41Z")

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Hi 🙂

is the unifi protect app already compatible with Homey camera streaming?

Thanks!

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**Author:** ![Bulletcather](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bulletcather/32/13738_2.png) [@Bulletcather](https://community.homey.app/u/Bulletcather)\
**Post date:** [October 22, 2025, 1:38pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/738 "2025-10-22T13:38:15Z")

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yes

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**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\
**Post date:** [October 23, 2025, 8:19am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/739 "2025-10-23T08:19:08Z")

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> [@ObelixNL](#):
>
> Ubiquiti UniFi Protect & Access | Homey

I’m struggling to get my G6 Bullet streaming video to Homey. What I’ve tried:

- Successfully added the G6 to the Unifi Protect app on Homey and can get the camera snapshot within Homey just fine
- Enabled Secure RTSPS output within the camera settings in Unifi Protect app (there doesn’t appear to be a plain RTSP option)
- copied the RTSPS URL from here and entered it into the RTSP stream URL setting on the G6 device in Homey → no joy, just permanently says “Loading stream”
- Tried the above with all 3 different resolutions of RTSP stream offered by Unifi
- Tried the above but converting the RTSPS url to a RTSP one by changing the protocol to RTSP and the port to 7447 and removing the ?enableSrtsp bit from the end
- Confirmed that the RTSPS and my converted RTSP stream URLs are correct and working by pasting them into VLC player on my Mac and successfully streaming video

Still all I can get in Homey is permanent “Loading stream” message. Anything else I can try?

Thanks in advance

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 23, 2025, 8:39am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/740 "2025-10-23T08:39:21Z")

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Can you remove the rtsps url from the settings? The app will automatically generate the correct url when you have enabled rtsps stream in protect.

Restart the app in homey and set you mobile on the same wifi / vlan as your protect controller.

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**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\
**Post date:** [October 23, 2025, 8:41am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/741 "2025-10-23T08:41:43Z")

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Aha! That’s got it. Thanks for rapid response.

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**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\
**Post date:** [October 23, 2025, 9:30am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/742 "2025-10-23T09:30:14Z")

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Oh - Thanks to this I finally got the live stream going.

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 23, 2025, 9:44am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/743 "2025-10-23T09:44:00Z")

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The RTSP url setting is only needed when you want to use MediaMTX or an other proxy layer to make your camera stream also working outside your local network or VPN.

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**Author:** ![Kim\_Kokholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kim_kokholm/32/91519_2.png) [@Kim\_Kokholm](https://community.homey.app/u/Kim_Kokholm)\
**Post date:** [October 23, 2025, 9:49am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/744 "2025-10-23T09:49:51Z")

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Hi @ObelixNL

Thank you for a great app. Have a few myself and I know and _love how_ the “suggestion new feature”.

Did you see this post: [Videos | Homey Apps SDK](https://apps.developer.homey.app/advanced/videos?utm_source=Homey+Developers&utm_campaign=008043429c-developer_newsletter_2025_09&utm_medium=email&utm_term=0_-8a535830a2-110843092&mc_cid=008043429c&mc_eid=6dbc79e9d1)

Will it be possibile, in the future, to live-stream the video to Dashboards you think?  
I don’t know how to solve this myself - see you discussing the RTSPS features above.  
I GUESS the feature they are introducing is targeted Dashboard.

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 23, 2025, 10:23am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/745 "2025-10-23T10:23:37Z")

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This is already in the current app

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**Author:** ![ernstjanbakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernstjanbakker/32/57511_2.png) [@ernstjanbakker](https://community.homey.app/u/ernstjanbakker)\
**Post date:** [October 23, 2025, 12:58pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/746 "2025-10-23T12:58:31Z")

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Since about 2 weeks the event

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/d/8dc0683ef778b64ded78ad1f3d59ae0a58553fd0.png)

Does not work anymore. I tested the ‘motion detection’ event and that one is still working

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/054f6e0f6abeef7ae90f65f87ae2c8ac7d94c7d4.png)

If a go to the device, I still see active camera footage. All seems normal.

I use a Homey Pro with version 12.7.1 and Ubiquiti UniFi Protect & Access v1.8.10.

Any suggestion what could be causing this?

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**Author:** ![Kim\_Kokholm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kim_kokholm/32/91519_2.png) [@Kim\_Kokholm](https://community.homey.app/u/Kim_Kokholm)\
**Post date:** [October 23, 2025, 3:07pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/747 "2025-10-23T15:07:23Z")

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Okay, thought I would give the possibility to livestream the video to dashboard. Instead its streaming an image in interval of seconds - is that correct? I’ve just tested it.

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 23, 2025, 3:30pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/748 "2025-10-23T15:30:03Z")

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![IMG_9428](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/5/6555a60a4f4e88d6c0905911bc5803f7dbf5a7b0.jpeg)  
In the homey app you have a Live widget

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**Author:** ![Dominik\_Soos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominik_soos/32/127859_2.png) [@Dominik\_Soos](https://community.homey.app/u/Dominik_Soos)\
**Post date:** [October 25, 2025, 9:50pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/749 "2025-10-25T21:50:19Z")

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Hello, could you please tell me what I have set up wrong? When I put the live stream widget, the wheel spins and the video doesn’t load.

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**Author:** ![TobiasUlm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobiasulm/32/120783_2.png) [@TobiasUlm](https://community.homey.app/u/TobiasUlm)\
**Post date:** [October 26, 2025, 2:44pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/750 "2025-10-26T14:44:45Z")

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Hi,

I love the new API Integration for Access, but i noticed a Problem, if the Controller made an Update in the Night:  
The Protect Access works Perfect, but the access API doesn’t work and the App needs a restart. Is there a Chance to fix this?  
Or to integrate a Information of an Update was Made to use it in a Flow to restart the App.

Thanks and regards.

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