# \[APP\]\[Pro\] Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966>\
**Category:** Apps\
**Tags:** app, camera\
**Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\
**Posts on this page:** 20\
**Page:** 31

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [December 2, 2024, 2:52pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/609 "2024-12-02T14:52:26Z")

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Did you enable the snapshot camera function?

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**Author:** ![Arjank95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjank95/32/17429_2.png) [@Arjank95](https://community.homey.app/u/Arjank95)\
**Post date:** [December 2, 2024, 3:42pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/610 "2024-12-02T15:42:07Z")

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No I haven’t. And I didn’t change anything, it worked before and just the doorbell snapshot isn’t working anymore, both bullet cameras snapshot is working.  
I just tried to use the snapshot camera function, and then all the camera’s don’t work anymore.

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**Author:** ![Roy\_Den\_Hartog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roy_den_hartog/32/16844_2.png) [@Roy\_Den\_Hartog](https://community.homey.app/u/Roy_Den_Hartog)\
**Post date:** [December 2, 2024, 8:54pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/612 "2024-12-02T20:54:43Z")

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Ik heb een g5 pro is het mogelijk om een dan flow te maken als er aan gebeld wordt dat de camera beeld de beelden vernieuwd worden op het dashboard?🙂

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**Author:** ![Twan\_Van\_dijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/twan_van_dijk/32/120251_2.png) [@Twan\_Van\_dijk](https://community.homey.app/u/Twan_Van_dijk)\
**Post date:** [December 2, 2024, 11:04pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/613 "2024-12-02T23:04:38Z")

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had the same issue, rebooting the doorbell solved it for me.

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**Author:** ![Arjank95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjank95/32/17429_2.png) [@Arjank95](https://community.homey.app/u/Arjank95)\
**Post date:** [December 3, 2024, 6:24am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/614 "2024-12-03T06:24:03Z")

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That was the first thing I tried, and just rebooted the doorbell again. No luck, snapshot still not working.

Edit: fixed the issue for now: deleted the doorbell device in homey and added it again. And restarted homey. Suddenly the snapshot of the doorbell is working again.

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**Author:** ![Adrian\_Staniszewski](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_staniszewski/32/116894_2.png) [@Adrian\_Staniszewski](https://community.homey.app/u/Adrian_Staniszewski)\
**Post date:** [December 3, 2024, 6:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/615 "2024-12-03T18:56:18Z")

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Hello, do you know why could be a problem with empty snapshot from Doorbell g4 pro? I test flow with sending snapshot from main camera and its no photo

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**Author:** ![hknobbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hknobbe/32/45856_2.png) [@hknobbe](https://community.homey.app/u/hknobbe)\
**Post date:** [December 10, 2024, 12:50pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/616 "2024-12-10T12:50:24Z")

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Same here, HTTP500 error code in console on fetching snapshots.

Sent in a report: d80b670d-34cf-4e70-9f7b-8fe3f3c56ad3

Not only doorbell but bullet cams as wel (G4 and G5).  
Running on Dream Machine SE (latest firmware).

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**Author:** ![Peter\_Johansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johansson/32/15617_2.png) [@Peter\_Johansson](https://community.homey.app/u/Peter_Johansson)\
**Post date:** [December 14, 2024, 4:25pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/617 "2024-12-14T16:25:41Z")

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I so gratefull for the app… But i found a bug im having two unvr pros running in stacked mode and all cameras that is on the secondary unvr pro isnt shown when adding new cameras in the app. I have made a diag rapport 21fb9866-133c-4e1d-a466-52e530b135b8 and @ObelixNL if there is anything other i can provide in logging just say the word and i will send it over.

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**Author:** ![flowerpiece](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flowerpiece/32/12477_2.png) [@flowerpiece](https://community.homey.app/u/flowerpiece)\
**Post date:** [December 18, 2024, 12:15pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/618 "2024-12-18T12:15:09Z")

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I am trying to get NFC to work but unfortunately the events don’t come through.

- Dreammachine Pro
- G4 Doorbell Pro added as Doorbel (not as camera)
- Added an NFC tag in the web interface of unifi
- Homey local user has full read write acces to all applications (incl. protect)
- Simple flow that triggers when NFC card is scanned, and send the card ID to push notification.

Any idea what might be the issue? Am I doing something wrong?

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [December 18, 2024, 1:55pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/619 "2024-12-18T13:55:13Z")

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Diag report says that the cameras are not found, I think you must enter its IP adres from the primary controller. If you like I can look with you with AnyDesk to solve this issue?

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [December 18, 2024, 1:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/620 "2024-12-18T13:56:19Z")

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I see more errors from Dreammachine Pro machines, it says to many requests. Can I look with you sometime with AnyDesk? and debuging whats are going wrong?

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**Author:** ![hknobbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hknobbe/32/45856_2.png) [@hknobbe](https://community.homey.app/u/hknobbe)\
**Post date:** [December 18, 2024, 2:28pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/621 "2024-12-18T14:28:48Z")

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Of course! Let me know what suits you? I’ll be able to have a session tomorrow for example.

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<div class="post-metadata">

**Author:** ![hknobbe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hknobbe/32/45856_2.png) [@hknobbe](https://community.homey.app/u/hknobbe)\
**Post date:** [December 19, 2024, 7:42am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/622 "2024-12-19T07:42:54Z")

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So, maybe it’s just a RTFM thing, but I have solved it by going to the dev settings of my Homey.

When checking out the app and saving it showed:

 ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/024fd021e3b63c8b57f0a8d41f9e35b72c5cf50d.png)

It says that you need to enable the Anonymous snapshots in the LOCAL CAMERA settings (so not the controler).

After going to the camera IP and logging in it showed:

 ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/ed594127e0f2c465a405e006a1137108a95eb233.png)

As soon as I had turned on the snapshots it worked.

As said, It might be an RTFM on my part, maybe @ObelixNL can verify that it’s in the setup guide (I could not find it when reading trough it (quickly)).

Anyways hope this might help someone else!

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<div class="post-metadata">

**Author:** ![Dennis\_Roth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_roth/32/79237_2.png) [@Dennis\_Roth](https://community.homey.app/u/Dennis_Roth)\
**Post date:** [January 3, 2025, 2:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/623 "2025-01-03T14:24:31Z")

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@ObelixNL  
Hi,  
I have just installed a UA-Intercom used at my private property. Would it be possible to include this device?  
Thanks in advance!  
Devices:  
UDM SE  
UA-hub-door  
UA-Intercom  
Turret Ultra x3  
Switch etc…

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [January 3, 2025, 3:42pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/624 "2025-01-03T15:42:33Z")

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What do you want to do? It is possible to get Access events (doors open, etc) into this app. Opening doors is not possible for Unifi Access.

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<div class="post-metadata">

**Author:** ![Dennis\_Roth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_roth/32/79237_2.png) [@Dennis\_Roth](https://community.homey.app/u/Dennis_Roth)\
**Post date:** [January 7, 2025, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/625 "2025-01-07T09:51:47Z")

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Hi,  
I would like to create a flow when someone presses the doorbell button it will play a song through spotify/sonos.  
Now I cant find the UA-Intercom anf therefore not add this device.

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<div class="post-metadata">

**Author:** ![MOMO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/momo/32/33834_2.png) [@MOMO](https://community.homey.app/u/MOMO)\
**Post date:** [January 8, 2025, 11:34pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/626 "2025-01-08T23:34:12Z")

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I can only find the Logic tag Username when I set up a normal flow.  
If I use advanced flows the tags Usename, First name, Last name, User Unig ID and Camera don’t show.

 ![homey_protect](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f4a8276cfb1923bbbf39e1bc21c8c53a691ad783.png)

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<div class="post-metadata">

**Author:** ![Jiri\_Renson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_renson/32/120982_2.png) [@Jiri\_Renson](https://community.homey.app/u/Jiri_Renson)\
**Post date:** [January 9, 2025, 10:49am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/627 "2025-01-09T10:49:17Z")

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Hello,

I’m looking for a simple method to activate privacy mode on my Protect camera’s when I arrive home and disable the mode when I leave. Is Homey a good solution for that? It seems Home Assistant can do it but I would like to have an out-of-the-box solution.

Thanks,  
Jiri

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<div class="post-metadata">

**Author:** ![WillemG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willemg/32/37114_2.png) [@WillemG](https://community.homey.app/u/WillemG)\
**Post date:** [January 9, 2025, 4:25pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/628 "2025-01-09T16:25:59Z")

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You need to setup an ALARM in Unifi Protect

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<div class="post-metadata">

**Author:** ![WillemG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willemg/32/37114_2.png) [@WillemG](https://community.homey.app/u/WillemG)\
**Post date:** [January 9, 2025, 4:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/629 "2025-01-09T16:36:36Z")

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Since a couple of days when scanning my NFC card on my Doorbell 4G the flow gets triggered 4 times !

It used to work flawless until 2 days ago. Now my door buzzes 4 times and all notifications are executed 4 times. Also my “GaVanHuisWeg” flow is triggered 4 times. ☹

Unifi Protect app: 1.7.5

 ![Scherm­afbeelding 2025-01-09 om 17.29.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/e/ae80f000b6cbdd9e007d90650a7b0e8c074bc699.jpeg)

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