# \[APP\]\[Pro\] Ubiquiti UniFi Protect **URL:** \ **Category:** Apps\ **Tags:** app, camera\ **Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\ **Posts on this page:** 20\ **Page:** 19
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [January 31, 2024, 12:59pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/365 "2024-01-31T12:59:11Z")
I have created an new test version, you can now see the websocket status and last message at from the settings page. I have also created an relogin method every 24 hours to make an fresh session every day. ---
**Author:** ![Rene\_Wiedemann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rene_wiedemann/32/78876_2.png) [@Rene\_Wiedemann](https://community.homey.app/u/Rene_Wiedemann)\ **Post date:** [February 1, 2024, 12:08pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/366 "2024-02-01T12:08:36Z")
Is it possible to hand over the cameras as devices to Alexa so that you can tell Alexa to show the door? ---
**Author:** ![Arjank95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjank95/32/17429_2.png) [@Arjank95](https://community.homey.app/u/Arjank95)\ **Post date:** [February 3, 2024, 7:44am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/367 "2024-02-03T07:44:44Z")
@ObelixNL First of all thanks for the great app. Since yesterday I saw that smart detections even recognise a cat walking around my house. I got a smart detection ‘animal’. So that’s great!! Because I’m a Dutch user and I made a flow with a screenshot with a smart detection event mentioning the smart detection type, it’s now always ‘Een vehicle/person/animal op de oprit’. Would it be possible to translate the smart detection types in the app? So for Dutch vehicle=voertuig, person=persoon, en animal=dier. It would just be a small improvement that makes life even better 😉 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [February 3, 2024, 10:11am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/368 "2024-02-03T10:11:23Z")
Hello Arjan, You can do this by adding an ‘and if’ statement. If i change the names flows from other users will break. ---
**Author:** ![Isniethuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/isniethuis/32/78909_2.png) [@Isniethuis](https://community.homey.app/u/Isniethuis)\ **Post date:** [February 3, 2024, 7:15pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/369 "2024-02-03T19:15:03Z")
Was wondering or someone already succesfully connected their chime? Would love to change to volume around bed time of the baby. I can add it, but the functions are not working. ---
**Author:** ![NotBernard65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/notbernard65/32/71938_2.png) [@NotBernard65](https://community.homey.app/u/NotBernard65)\ **Post date:** [February 4, 2024, 6:32pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/370 "2024-02-04T18:32:10Z")
Considering the leap from Hubitat C8 to Homey Pro and have some important questions re. the Unifi Protect app. - Are G4 Instant and G5 Bullet cameras supported. - Can I discriminate on AI specifics e.g. Person. FYI I have a UDM-Pro. Thnx ---
**Author:** ![NotBernard65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/notbernard65/32/71938_2.png) [@NotBernard65](https://community.homey.app/u/NotBernard65)\ **Post date:** [February 13, 2024, 11:29am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/371 "2024-02-13T11:29:09Z")
Is there any sensible way to troubleshoot issues? I have a good connection with my UniFi UDM-Pro (Status & Realtime Updates Status both Connected. However a simple flow (smart detection) isn’t working ☹ Coming from HA I’m frustrated at (seemingly) not having any access to logs (not specific to this app, but the whole/wider solution. TIA ---
**Author:** ![NotBernard65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/notbernard65/32/71938_2.png) [@NotBernard65](https://community.homey.app/u/NotBernard65)\ **Post date:** [February 21, 2024, 11:14am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/372 "2024-02-21T11:14:33Z")
Is anyone using this app. I’m having problems with it (credentials are valid), nothing in the logs and the smart detection is not working. No idea what to do next, at a loss how to proceed. ---
**Author:** ![oklie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oklie/32/11344_2.png) [@oklie](https://community.homey.app/u/oklie)\ **Post date:** [February 21, 2024, 2:45pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/373 "2024-02-21T14:45:17Z")
have you installed the app? have you configured the app? Port 443? have you tested the connection, see button in configuration have you added new device via protect → camera → select your cameras? Have you made flow? Can you show us the flow? ---
**Author:** ![NotBernard65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/notbernard65/32/71938_2.png) [@NotBernard65](https://community.homey.app/u/NotBernard65)\ **Post date:** [February 21, 2024, 3:26pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/374 "2024-02-21T15:26:10Z")
> [@oklie](#): > > have you installed the app? > have you configured the app? Port 443? > have you tested the connection, see button in configuration Yes testing is passing > have you added new device via protect → camera → select your cameras? > Have you made flow? Can you show us the flow? App is installed. Status: Connected Realtime updates Status: Connected Last update at: {very recent time} > [@](#): > > have you added new device via protect → camera → select your cameras? Where would I do this? (do I need to specify cameras if I’m using the flow below? I’m just trying to use the smart detection, so using the “A smart detection event” card (When) simply routing to a Timeline card (Then), just as a very basic start. Thanks for your help. ---
**Author:** ![oklie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oklie/32/11344_2.png) [@oklie](https://community.homey.app/u/oklie)\ **Post date:** [February 21, 2024, 3:31pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/375 "2024-02-21T15:31:48Z")
in the homey app use the blue + to add a device. new device ubiquitie unifi protect camera Install choose your cameras they will be added as devices and can be chosen in the flows. I am not sure if the generic cards like Smart Event detected will work when you don’t have added the devices. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7cca51f89729a2026b9e746013dd14c4e3d91541.png) ---
**Author:** ![NotBernard65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/notbernard65/32/71938_2.png) [@NotBernard65](https://community.homey.app/u/NotBernard65)\ **Post date:** [February 23, 2024, 2:21pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/376 "2024-02-23T14:21:54Z")
Hi, Thanks for your help and advice. I stupidly hadn’t added the cameras (as I had before when it was last working). So for the benefit of anyone else: - Install the app and enter the correct UniFi credentials and test/confirm valid. - In homey app on Devices page add a device “+” and then “New Device” then “Ubiquiti UniFi Protect”, Camera and select your camera(s). - In a flow I just have the When: “A smart detection event” no reference to cameras in the flow. ---
**Author:** ![Paul\_Tan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_tan/32/83352_2.png) [@Paul\_Tan](https://community.homey.app/u/Paul_Tan)\ **Post date:** [February 28, 2024, 11:27am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/377 "2024-02-28T11:27:01Z")
Hi! Can’t seem to login … is the IP address the private IP add of the unifi router? I’m using UDM SE. Also I’ve put the homey pro onto a separate VLAN but allowed it to send inter-VLAN traffic. Would that matter? ---
**Author:** ![Esben\_Wolf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/esben_wolf/32/81557_2.png) [@Esben\_Wolf](https://community.homey.app/u/Esben_Wolf)\ **Post date:** [February 28, 2024, 7:08pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/378 "2024-02-28T19:08:15Z")
Since last update or so, the app does not work anymore?? i am connected, but cannot se snapshots, or register movement from my cameras anymore. works fine in the unifi protect system. and has worked fine for 6 months in homey, nothging changed but nomore works. ---
**Author:** ![Kristian\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_s/32/102245_2.png) [@Kristian\_S](https://community.homey.app/u/Kristian_S)\ **Post date:** [February 29, 2024, 8:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/379 "2024-02-29T08:54:05Z")
Hi, it seams as UniFi prompt users to activate 2-way auth. When this is activated the app can’t connect. Any thoughts how to avoid this? ---
**Author:** ![Sepp\_Malec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sepp_malec/32/13516_2.png) [@Sepp\_Malec](https://community.homey.app/u/Sepp_Malec)\ **Post date:** [February 29, 2024, 11:38am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/380 "2024-02-29T11:38:42Z")
same problem here 🙄 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [February 29, 2024, 11:53am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/381 "2024-02-29T11:53:38Z")
Use an local account and not an Cloud account. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/f/6f5c3b7e977042cc17528647ce662da93350b86f.png) ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [February 29, 2024, 11:55am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/382 "2024-02-29T11:55:38Z")
With the option ‘Use camera snapshot’ unchecked it worked perfect with version Protect 2.11.21 ---
**Author:** ![johan\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_w/32/17556_2.png) [@johan\_W](https://community.homey.app/u/johan_W)\ **Post date:** [March 2, 2024, 11:37am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/383 "2024-03-02T11:37:31Z")
Yep, you most use the ip adress off the UDM. And use a local account you made on the console Under Admin and users, make a user with view only rights. ---
**Author:** ![Andre\_Scheffknecht](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andre_scheffknecht/32/79236_2.png) [@Andre\_Scheffknecht](https://community.homey.app/u/Andre_Scheffknecht)\ **Post date:** [March 26, 2024, 11:40am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/384 "2024-03-26T11:40:50Z")
Hi All is there a chance to use smarte detection in a flow? I found the smart detection card but I am not able to make it work. Does anybody have a working flow with smart detection for a person with a UNIFI cam? [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=18) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=20)