# \[APP\]\[Pro\] Ubiquiti UniFi Protect **URL:** \ **Category:** Apps\ **Tags:** app, camera\ **Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\ **Posts on this page:** 20\ **Page:** 18
**Author:** ![Borkeons](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borkeons/32/9435_2.png) [@Borkeons](https://community.homey.app/u/Borkeons)\ **Post date:** [December 12, 2023, 1:45pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/345 "2023-12-12T13:45:57Z")
Same doorbel problem here, since last update.no snapshots . Other camera’s send snapshots ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [December 12, 2023, 8:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/346 "2023-12-12T20:24:35Z")
G4 Doorbell or G4 Doorbell Pro? ---
**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\ **Post date:** [December 12, 2023, 8:41pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/347 "2023-12-12T20:41:59Z")
G4 doorbell ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [December 12, 2023, 8:51pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/348 "2023-12-12T20:51:06Z")
> [@Maurits](#): > > 198924e7-c239-4d8c-8346-eca97718c515 Can you test the new test version? ---
**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\ **Post date:** [December 12, 2023, 9:11pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/349 "2023-12-12T21:11:59Z")
From November or is it not published yet? Version 1.6.2 ---
**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\ **Post date:** [December 13, 2023, 12:42pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/350 "2023-12-13T12:42:08Z")
I have installed 1.6.2 and my doorbell is working again!! ---
**Author:** ![Borkeons](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borkeons/32/9435_2.png) [@Borkeons](https://community.homey.app/u/Borkeons)\ **Post date:** [December 14, 2023, 10:48am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/351 "2023-12-14T10:48:27Z")
I have doorbell G4, I’m using version 1.6.2 test. doorbel ringing signal is working now but does not get the snapshot. I use the snapshot when doorbel is ringing a picture is send to Google hub. so I can see who is on at the door. ---
**Author:** ![Borkeons](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borkeons/32/9435_2.png) [@Borkeons](https://community.homey.app/u/Borkeons)\ **Post date:** [December 14, 2023, 11:03am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/352 "2023-12-14T11:03:29Z")
Did some testing, in the app/configuration you find camera use picture. checkbox was on and all wifi cameras did not get snapshots. checkbox off now all cameras have now snapshots I can use in flow. for me this item is solved. Thanks. ---
**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\ **Post date:** [December 14, 2023, 12:32pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/353 "2023-12-14T12:32:49Z")
For me i see the smart detections updating with the latest test version. But no doorbell presses are making it through. ---
**Author:** ![FilipDR](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/filipdr/32/78894_2.png) [@FilipDR](https://community.homey.app/u/FilipDR)\ **Post date:** [December 14, 2023, 7:25pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/354 "2023-12-14T19:25:12Z")
After creating a specific login for Homey inside Unify Protect, I have successfully executed the steps 1-2-3-4 in “Getting Started”. When I test the connection in the Homey apps section, I get a status “connected”, but Realtime updates Status reports “Unknown”. Unfortunately, when running the “add device wizard”, and selecting the G4 Doorbell Pro, I get the following error message: “Failed to GET url:/proxy/protect/api/cameras?acessKey=null (status code: 401)”. I have tried both the homey app 1.6.0, and the test-version 1.6.2. My ubiquity devices are all connected to a Dream Machine Pro SE, running - Unifi OS 3.1.16. - Unifi Protect 2.10.10 - G4 Doorbell Pro 4.68.17 Any idea what the issue (and solution could be)? ---
**Author:** ![Jesper\_Tornqvist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jesper_tornqvist/32/81158_2.png) [@Jesper\_Tornqvist](https://community.homey.app/u/Jesper_Tornqvist)\ **Post date:** [December 15, 2023, 1:09pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/355 "2023-12-15T13:09:25Z")
I have the same problem! I have created the flow, but when some pushes the doorbell button, i only get the normal notification on the Unify Protect app. ---
**Author:** ![Tim\_Blomer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_blomer/32/80551_2.png) [@Tim\_Blomer](https://community.homey.app/u/Tim_Blomer)\ **Post date:** [December 17, 2023, 7:49pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/356 "2023-12-17T19:49:24Z")
Hello, I am using a AI pro camera. Looks like choosing the G4 works but is it also possible to set the recording mode to Smart Detection. Motion detection creates to much recordings. I am trying to create a flow that if the alarm is turned on that the Smart Detection is turned on. And off course when alarm turned off, turn of recording. I am using the latest (beta) version of the app 1.6.2 Would this be possible. Thanks for any help. ---
**Author:** ![Marc\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marc_w/32/7832_2.png) [@Marc\_W](https://community.homey.app/u/Marc_W)\ **Post date:** [December 24, 2023, 1:25pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/357 "2023-12-24T13:25:34Z")
Same issue here with G4 Doorbell and dream machine Pro Connection is succesfull but realtime updates gives status Unknown. All devices are updated to latest version. Reinstalled the homey app and now I can’t even add my doorbell anymore or any other camera… ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [January 10, 2024, 1:02pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/358 "2024-01-10T13:02:52Z")
Would love to know that as well as I’m considering buying the AI Bullet camera (UVC-AI-Bullet). In the changelog of 1.6.1, I see that **smart detections** has been added. Does it mean it also supports more recent camera such as the AI Bullet? Can you confirm @ObelixNL ---
**Author:** ![Lennie\_Bergqvist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennie_bergqvist/32/58059_2.png) [@Lennie\_Bergqvist](https://community.homey.app/u/Lennie_Bergqvist)\ **Post date:** [January 12, 2024, 7:45am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/359 "2024-01-12T07:45:05Z")
Using 1.6.2 (test) and motiondetection stops working after 1 day maybe. Restart of the app fixes the problem. Motion detected on the official Unifi Protect app on IOS 17.3 and 1.20.0 Using protect 2.11.13 on a UDM PRO 3.2.9 ---
**Author:** ![KeHo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/keho/32/84650_2.png) [@KeHo](https://community.homey.app/u/KeHo)\ **Post date:** [January 29, 2024, 1:49pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/360 "2024-01-29T13:49:51Z")
Hello dear people, is there a way to a) integrate the G4 Pro Doorbell b) read the fingerprint here and integrate it into automations? Best regards, Kevin ---
**Author:** ![johan\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_w/32/17556_2.png) [@johan\_W](https://community.homey.app/u/johan_W)\ **Post date:** [January 29, 2024, 2:58pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/361 "2024-01-29T14:58:47Z")
Hello Kevin, For a. Even de basic flow’s works. ![Screenshot_20240129_155302_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/e/6e9dbcc1028a290b508f777d6764574761617ec1.jpeg) For b. At my site no need for. But is there a finger print reader. There is no option for in the gui, to add users with a scaned fingerprint. So i think no reader for that. Just read some more at the ub wesite: they did advertice in the past with it (as update in futore) but till now nothi g more. And all remove thice notice from the pages. On the forum at ub is very quiet from ub site. Ok they say allmost never any thing there. [https://community.ui.com/questions/G4-Doorbell-Pro-release-version-no-fingerprint-reader-or-NFC/25bd4f3c-87cf-4505-846b-657d05d07a1a](https://community.ui.com/questions/G4-Doorbell-Pro-release-version-no-fingerprint-reader-or-NFC/25bd4f3c-87cf-4505-846b-657d05d07a1a) ---
**Author:** ![KeHo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/keho/32/84650_2.png) [@KeHo](https://community.homey.app/u/KeHo)\ **Post date:** [January 29, 2024, 9:02pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/362 "2024-01-29T21:02:21Z")
Ji Johan, thanks for your answer. Your right, theres no fingerprint. But no matter for what the PRO? Only for the bigger displa and the 2nd Cam. So i will order the normal G4 Doorbell 😉 and make an automation. ---
**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\ **Post date:** [January 29, 2024, 9:11pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/363 "2024-01-29T21:11:03Z")
…there is a not (yet?) enabled reader… ![b830c7ed-572f-4197-a5dc-8831af76ba45](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/00c9497ac1f73e86af0f31a285cd99564625e3e8.jpeg) ---
**Author:** ![johan\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_w/32/17556_2.png) [@johan\_W](https://community.homey.app/u/johan_W)\ **Post date:** [January 30, 2024, 9:04am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/364 "2024-01-30T09:04:29Z")
Everything about the fingerprint and nfc is removed from the internetpage’s And if you read the link above the answere off UB on a question about that. After that message it is quit at UB about this topic. So maybe the hardware is inplace but no support in the software. [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=17) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=19)