# \[APP\]\[Pro\] Ubiquiti UniFi Protect **URL:** \ **Category:** Apps\ **Tags:** app, camera\ **Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\ **Posts on this page:** 20\ **Page:** 17
**Author:** ![mbnn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbnn/32/36655_2.png) [@mbnn](https://community.homey.app/u/mbnn)\ **Post date:** [November 18, 2023, 12:01pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/325 "2023-11-18T12:01:50Z")
Same problem also for me since 2.9.41, i was already wondering why my sonos speakers didnt ring when the doorbell (G4 Pro) was pressed 😛 Also adding a new non-admin user gives the exact same error CSRF token msg, so that does not fix it. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [November 18, 2023, 12:48pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/326 "2023-11-18T12:48:53Z")
Strange, i am using **2.9.42** Cloudkey 2 and does not have any problems. ---
**Author:** ![Allram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/allram/32/191_2.png) [@Allram](https://community.homey.app/u/Allram)\ **Post date:** [November 18, 2023, 2:02pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/327 "2023-11-18T14:02:57Z")
Might be that the problem only occurs on UnifiOS 3.2.x as well as the Pro-Tech 2.9.41+? ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [November 18, 2023, 2:04pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/328 "2023-11-18T14:04:51Z")
I am using UnifiOS UniFi OS 3.2.6 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [November 18, 2023, 2:17pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/329 "2023-11-18T14:17:17Z")
Can you try the test version 1.6.0? ---
**Author:** ![mbnn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbnn/32/36655_2.png) [@mbnn](https://community.homey.app/u/mbnn)\ **Post date:** [November 18, 2023, 2:32pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/330 "2023-11-18T14:32:49Z")
Yes, you fixed it. Works again with 1.6.0 😀 Thanks ---
**Author:** ![Allram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/allram/32/191_2.png) [@Allram](https://community.homey.app/u/Allram)\ **Post date:** [November 18, 2023, 3:42pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/331 "2023-11-18T15:42:58Z")
Confirmed. V1.6.0 fixes the issue with CSRF-token missing. ---
**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\ **Post date:** [November 18, 2023, 4:04pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/332 "2023-11-18T16:04:08Z")
Hi Stèphan, Camera and Network app are connected and pretty damn fast. 👍👍 The only but, there is no preview of the camera’s or doorbell. Also, a strange phenomenon is that 3 camera’s, Dome G4, shows each one a different interface in the individual settings page. ![Screenshot_2023-11-18-16-48-37-91](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/2/72efc4888d9959c743a666501ef0613a7de81493.jpeg) ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [November 18, 2023, 9:48pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/333 "2023-11-18T21:48:16Z")
What do you see if your click on the camera icon? And what are you settings for the application? Is use camera picture checkbox checked ? ---
**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\ **Post date:** [November 19, 2023, 8:37am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/334 "2023-11-19T08:37:53Z")
1. When I click on the camera icon: _nothing happens_ 2. The settings for the app: _see picture_ 3. Is use camera picture checkbox checked: _yes, see picture_ 4. In Unifi Protect: **use global settings for all camera’s** ![app settings 2023-11-19 092512](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/c/dcb2edbdea200949de50325c4aedc6ca47aa5dc8.png) ![Camera settings 2023-11-19 092959](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/3/3390a31d717b72bf96e14f37eb5fa346a4a5304b.png) ---
**Author:** ![Andres\_Moerland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andres_moerland/32/33756_2.png) [@Andres\_Moerland](https://community.homey.app/u/Andres_Moerland)\ **Post date:** [November 19, 2023, 1:54pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/335 "2023-11-19T13:54:28Z")
Same issue here. Dream Machine Pro on V3.1.16 and Protect on V2.9.42. All camera’s have this issue. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [November 19, 2023, 2:47pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/336 "2023-11-19T14:47:38Z")
This checkbox is only for when you have enabled direct access on the camera it self. ---
**Author:** ![Andres\_Moerland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andres_moerland/32/33756_2.png) [@Andres\_Moerland](https://community.homey.app/u/Andres_Moerland)\ **Post date:** [November 19, 2023, 3:07pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/337 "2023-11-19T15:07:58Z")
Oh boy, I wish everything would be this simple! Thanks! ---
**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\ **Post date:** [November 19, 2023, 4:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/338 "2023-11-19T16:36:30Z")
Thank you, it wasn’t clear to me, but now it’s working.👍 ---
**Author:** ![f2lsz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/f2lsz/32/56366_2.png) [@f2lsz](https://community.homey.app/u/f2lsz)\ **Post date:** [November 23, 2023, 1:38pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/339 "2023-11-23T13:38:10Z")
Hey y’all. Since the last week or so my G4 doorbell hasn’t been sending the doorbell pressed command through. Everything else seems to work just not that. I’m running a dream machine pro and a homey pro (2016-2019) with everything up to date. Anyone else experiencing this and know a solution? ---
**Author:** ![LiquidNG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/liquidng/32/32526_2.png) [@LiquidNG](https://community.homey.app/u/LiquidNG)\ **Post date:** [November 24, 2023, 12:00pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/340 "2023-11-24T12:00:29Z")
Same here. Seems since last version installed on 18th in my case ---
**Author:** ![f2lsz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/f2lsz/32/56366_2.png) [@f2lsz](https://community.homey.app/u/f2lsz)\ **Post date:** [November 24, 2023, 4:46pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/341 "2023-11-24T16:46:53Z")
You think reverting to an older version could work? ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [November 25, 2023, 8:58am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/342 "2023-11-25T08:58:39Z")
Can you share your Homey Flow? and are you using the camera device or the doorbell device? ---
**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\ **Post date:** [December 5, 2023, 4:22pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/343 "2023-12-05T16:22:52Z")
Hi, my doorbel is also not pushing events anymore. G4. Ive tried any doorbell is pressed and also the tag from the doorbell itself. 198924e7-c239-4d8c-8346-eca97718c515 ---
**Author:** ![AGB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/agb/32/34376_2.png) [@AGB](https://community.homey.app/u/AGB)\ **Post date:** [December 5, 2023, 4:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/344 "2023-12-05T16:36:15Z")
Same doorbell problem here [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=16) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=18)