# \[APP\]\[Pro\] Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966>\
**Category:** Apps\
**Tags:** app, camera\
**Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\
**Posts on this page:** 20\
**Page:** 16

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**Author:** ![Fastedde](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fastedde/32/146143_2.png) [@Fastedde](https://community.homey.app/u/Fastedde)\
**Post date:** [October 30, 2023, 9:05pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/305 "2023-10-30T21:05:15Z")

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Hai, my version; Protect 2.9.32 thx in advance

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**Author:** ![Fastedde](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fastedde/32/146143_2.png) [@Fastedde](https://community.homey.app/u/Fastedde)\
**Post date:** [October 30, 2023, 9:10pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/306 "2023-10-30T21:10:22Z")

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Problem started yesterday……

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**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\
**Post date:** [October 31, 2023, 5:59pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/307 "2023-10-31T17:59:30Z")

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Me to, csrf token, and the app stops.

Protect 2.8.35

Same for Network 7.5.187

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [November 1, 2023, 7:48pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/308 "2023-11-01T19:48:38Z")

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Can you test version 1.5.27? I don’t have any issues with csrf tokens at the moment.

> **[Ubiquiti UniFi Network](https://homey.app/en-us/app/com.ubnt.unifi/Ubiquiti-UniFi-Network/test/)**
>
> Protect your home with presence detection based on (wifi) clients connected to the UniFi Controller

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**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\
**Post date:** [November 1, 2023, 8:41pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/309 "2023-11-01T20:41:57Z")

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I’ve tested this version

Unfortunately the login screen remains stuck on connecting.

 ![Screenshot_2023-11-01-21-36-51-73](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/f/3fd5b6011fa1a35cb59f77ad61df5faacdd2f91e.jpeg)

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**Author:** ![syslab](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/syslab/32/85370_2.png) [@syslab](https://community.homey.app/u/syslab)\
**Post date:** [November 2, 2023, 12:44am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/310 "2023-11-02T00:44:41Z")

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Brand new to Homey. First attempt to interface with Ubiquiti Unifi Protect and ran into the same error. But definitely hope full based on all the help from the community.

 ![20231101_204633](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/7/87f746ef77e2792bdc109f8abb8cbb97f6172e7a.jpeg)

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [November 2, 2023, 4:25pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/311 "2023-11-02T16:25:29Z")

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What is your Protect version?

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [November 2, 2023, 5:04pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/312 "2023-11-02T17:04:29Z")

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Should the test link be to Protect and not the Network app?

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**Author:** ![Andreas\_Se](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andreas_se/32/58318_2.png) [@Andreas\_Se](https://community.homey.app/u/Andreas_Se)\
**Post date:** [November 4, 2023, 6:47pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/313 "2023-11-04T18:47:58Z")

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Same problem here:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/6/66372fb5f8311ee0090c33ed675f5d66f150d812.png)

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**Author:** ![Kristofer\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristofer_m/32/22648_2.png) [@Kristofer\_M](https://community.homey.app/u/Kristofer_M)\
**Post date:** [November 12, 2023, 10:31am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/314 "2023-11-12T10:31:29Z")

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Hi,

Found this regarding Unifi/Protect and CSRF Tokens.  
[https://community.ui.com/questions/UDM-Authentication-with-X-CSRF-Token/e5c1fb60-a4a0-4a7e-b844-d1aa88779139](https://community.ui.com/questions/UDM-Authentication-with-X-CSRF-Token/e5c1fb60-a4a0-4a7e-b844-d1aa88779139)

“Also, your user cannot be an owner / super admin. You’ll get an “Invalid CSRF token” error when trying to log in.”

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<div class="post-metadata">

**Author:** ![Allram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/allram/32/191_2.png) [@Allram](https://community.homey.app/u/Allram)\
**Post date:** [November 14, 2023, 4:10pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/315 "2023-11-14T16:10:14Z")

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I guess it’s the same here as on the Network app.  
The node-unifi need to get updated?

Since the source is closed, I can’t see if that’s really the case tho 😅

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [November 14, 2023, 5:50pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/316 "2023-11-14T17:50:55Z")

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Install the test version….

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<div class="post-metadata">

**Author:** ![Allram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/allram/32/191_2.png) [@Allram](https://community.homey.app/u/Allram)\
**Post date:** [November 14, 2023, 6:15pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/317 "2023-11-14T18:15:50Z")

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Running test version 1.5.27 - [Ubiquiti UniFi Protect App for Homey | Homey](https://homey.app/no-no/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect/test/)

But getting CSRF-token error on that as well.

 ![1000003620](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/eba96b5b801cee511860be1b912ac0c50ebc371e.png)

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<div class="post-metadata">

**Author:** ![Mattias\_Lithammer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattias_lithammer/32/79656_2.png) [@Mattias\_Lithammer](https://community.homey.app/u/Mattias_Lithammer)\
**Post date:** [November 14, 2023, 7:28pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/318 "2023-11-14T19:28:18Z")

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Same problems here started 4 days ago.  
Protect version 2.9.41

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<div class="post-metadata">

**Author:** ![Mattias\_Lithammer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattias_lithammer/32/79656_2.png) [@Mattias\_Lithammer](https://community.homey.app/u/Mattias_Lithammer)\
**Post date:** [November 14, 2023, 7:31pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/319 "2023-11-14T19:31:54Z")

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Did not help me unfortunately.

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [November 14, 2023, 7:47pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/320 "2023-11-14T19:47:17Z")

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Is the user owner or superuser? You must create an custom user.

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<div class="post-metadata">

**Author:** ![Mattias\_Lithammer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattias_lithammer/32/79656_2.png) [@Mattias\_Lithammer](https://community.homey.app/u/Mattias_Lithammer)\
**Post date:** [November 14, 2023, 8:03pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/321 "2023-11-14T20:03:51Z")

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![IMG_2277](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/2/12288e25cb6f63dd29ae226843d5d7ba8c4c2eda.jpeg)

Tested this

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<div class="post-metadata">

**Author:** ![Allram](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/allram/32/191_2.png) [@Allram](https://community.homey.app/u/Allram)\
**Post date:** [November 14, 2023, 8:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/322 "2023-11-14T20:24:53Z")

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Custom user, same settings as Mattias\_Lithammer.

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<div class="post-metadata">

**Author:** ![Lennie\_Bergqvist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lennie_bergqvist/32/58059_2.png) [@Lennie\_Bergqvist](https://community.homey.app/u/Lennie_Bergqvist)\
**Post date:** [November 15, 2023, 9:18am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/323 "2023-11-15T09:18:51Z")

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Same problem here. Running latest beta on protect and test on homey protect app.

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**Author:** ![Kjell\_Blomberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_blomberg/32/68738_2.png) [@Kjell\_Blomberg](https://community.homey.app/u/Kjell_Blomberg)\
**Post date:** [November 16, 2023, 9:13am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/324 "2023-11-16T09:13:43Z")

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Same problems as Lennie with same setup

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