# \[APP\]\[Pro\] Ubiquiti UniFi Protect **URL:** \ **Category:** Apps\ **Tags:** app, camera\ **Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\ **Posts on this page:** 20\ **Page:** 13
**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\ **Post date:** [April 9, 2023, 3:41pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/245 "2023-04-09T15:41:06Z")
Hi, I’m thinking to buy Unifi doorbell G4 Pro… will the finger print works with homey? ---
**Author:** ![matrover](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matrover/32/12112_2.png) [@matrover](https://community.homey.app/u/matrover)\ **Post date:** [April 10, 2023, 10:08am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/246 "2023-04-10T10:08:11Z")
AFAIK the fingerprint reader isnt enabled at all atm. ---
**Author:** ![christian.ek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian.ek/32/64171_2.png) [@christian.ek](https://community.homey.app/u/christian.ek)\ **Post date:** [April 16, 2023, 7:18am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/247 "2023-04-16T07:18:18Z")
Anyone able to sync the cameras to homekit using the experimental homekit sync? I get the cameras into Homekit but no image ---
**Author:** ![Matthias76](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthias76/32/47946_2.png) [@Matthias76](https://community.homey.app/u/Matthias76)\ **Post date:** [April 27, 2023, 11:10am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/248 "2023-04-27T11:10:37Z")
Any news here? My G4 detection is not working anymore. ---
**Author:** ![mbnn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbnn/32/36655_2.png) [@mbnn](https://community.homey.app/u/mbnn)\ **Post date:** [May 5, 2023, 10:53am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/249 "2023-05-05T10:53:54Z")
Hopefully @ObelixNL will have time to add support for the chime (so you can for example mute it at night) and G4 Pro doorbell 😀 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [May 11, 2023, 9:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/250 "2023-05-11T21:36:20Z")
I don’t have the chime and doorbell pro so i can’t test or create support for the chime and pro doorbell. ---
**Author:** ![ChrisV](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@ChrisV](https://community.homey.app/u/ChrisV)\ **Post date:** [May 12, 2023, 6:46am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/251 "2023-05-12T06:46:29Z")
What could be wrong? My Ubiquiti UniFi Network app has a connected status but Unifi Protect doesn’t seem to connect and i can’t see or figure out why. Any suggestions? ---
**Author:** ![Cyw00d](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cyw00d/32/47804_2.png) [@Cyw00d](https://community.homey.app/u/Cyw00d)\ **Post date:** [May 23, 2023, 12:46pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/252 "2023-05-23T12:46:33Z")
Same issue… no updates yet? ☹ ---
**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\ **Post date:** [May 29, 2023, 11:56am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/253 "2023-05-29T11:56:44Z")
Since a few days, option Set Recording Mode doesn’t respond on a brand new HP23. When the option Recording is turned of in the Unifi environment it is responding only with a terrible long pauze within it. ---
**Author:** ![Wave](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wave/32/68037_2.png) [@Wave](https://community.homey.app/u/Wave)\ **Post date:** [June 19, 2023, 6:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/254 "2023-06-19T18:24:31Z")
Where do you change the unifi os? I can only change ip/port & user/pwd ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 4, 2023, 9:29pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/255 "2023-07-04T21:29:59Z")
You can’t change Unifi OS anymore, we support only UniFi OS. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 4, 2023, 9:30pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/256 "2023-07-04T21:30:49Z")
I will test this later this week ---
**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\ **Post date:** [July 5, 2023, 11:16am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/257 "2023-07-05T11:16:15Z")
Hi Stéphan! @ObelixNL When the app was updated to 1.5.17 last night, it affected all flows that contained ‘Set recording mode…’. All ‘Set recording mode…’ became ‘Card Unavailable’. Restarted the app and Homey without result. However, it is possible to add ‘Set recording mode…’ again to each flow - it will just be a bit of work to recreate… ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 5, 2023, 3:32pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/258 "2023-07-05T15:32:47Z")
You are testing the test version? I have published 1.5.18 with the old action cards. i have created new action cards and make the doorbell as is own device type. ---
**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\ **Post date:** [July 5, 2023, 8:29pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/259 "2023-07-05T20:29:25Z")
Now it’s working again! Thnx! ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 6, 2023, 7:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/260 "2023-07-06T19:24:29Z")
i have created it from information from internet, i can’t test the integration with the chime. When i have the new icons for the device i will publish an new test version with chime support. ---
**Author:** ![Tokroth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tokroth/32/35446_2.png) [@Tokroth](https://community.homey.app/u/Tokroth)\ **Post date:** [July 16, 2023, 10:07am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/261 "2023-07-16T10:07:31Z")
FYI i just discovered that a unifi update recently reset the permissions for my homey user on unifi. Homey did not have permissions to ser att Protect devices anymore due to the new “roles” on the unifi side. Check this if you have protect issues in homey! ---
**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\ **Post date:** [July 16, 2023, 11:59am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/262 "2023-07-16T11:59:21Z")
Thanks for mentioning this important change. My post above is solved. you’re my hero of the day ---
**Author:** ![JamesPigeon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamespigeon/32/84899_2.png) [@JamesPigeon](https://community.homey.app/u/JamesPigeon)\ **Post date:** [July 26, 2023, 5:44am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/263 "2023-07-26T05:44:32Z")
Hi, Im having issus getting the “a doorbell ringing” to trigger. I have the homey pro23 and snapshots work from the camera. Running the latest version of the app. Any idea? ---
**Author:** ![Arjank95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjank95/32/17429_2.png) [@Arjank95](https://community.homey.app/u/Arjank95)\ **Post date:** [July 31, 2023, 8:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/264 "2023-07-31T08:51:28Z")
Since a few weeks the if ‘a smart detection event’ don’t work/trigger anymore. Camera’s/snapshots are visible, app restarts every night with a flow. But when I open the camera I don’t see the smart detection tile with the timestamp, I thought it was there in the past (and probably the trigger for the smart detection event). Are there more people experiencing this? And is there a solution? [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=12) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=14)