# \[APP\]\[Pro\] Ubiquiti UniFi Protect **URL:** \ **Category:** Apps\ **Tags:** app, camera\ **Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\ **Posts on this page:** 20\ **Page:** 12
**Author:** ![Yustmenl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yustmenl/32/10659_2.png) [@Yustmenl](https://community.homey.app/u/Yustmenl)\ **Post date:** [November 11, 2022, 3:26pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/225 "2022-11-11T15:26:04Z")
Thanks for this great app! and i would like to do a feature request, is it possible to get an option to set the message on the doorbell display from a flow? Thanks! ---
**Author:** ![Martin\_Tengklint](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_tengklint/32/57053_2.png) [@Martin\_Tengklint](https://community.homey.app/u/Martin_Tengklint)\ **Post date:** [December 26, 2022, 11:34pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/226 "2022-12-26T23:34:39Z")
Hi, I own an UVC G3 camera, but not a NVR. I tried to add this cam to my Homey pro, without success. Is it possible to add my standalone UVC G3 cam to Homey pro? Thanks in advance. BR Martin ---
**Author:** ![Tokroth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tokroth/32/35446_2.png) [@Tokroth](https://community.homey.app/u/Tokroth)\ **Post date:** [February 10, 2023, 10:53am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/227 "2023-02-10T10:53:11Z")
Hi! Is anyone using Unifi Os 2.X or 3.X with this homey app? I am thinking of upgrading my UDM Pro from official version 1.X to release candate 2.X … but want to make sure the homey integration is still working… ---
**Author:** ![Kjell\_Blomberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_blomberg/32/68738_2.png) [@Kjell\_Blomberg](https://community.homey.app/u/Kjell_Blomberg)\ **Post date:** [February 14, 2023, 4:31pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/228 "2023-02-14T16:31:16Z")
It doesn’t work with UDM 2.x ---
**Author:** ![R5Turbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r5turbo/32/15151_2.png) [@R5Turbo](https://community.homey.app/u/R5Turbo)\ **Post date:** [February 14, 2023, 7:43pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/229 "2023-02-14T19:43:39Z")
Which version doesn’t work? It looks like that at least the Beta Upgrade for UDM/UDM Pro to v.2.4.x does contain the same Protect v2.2.6 version. Why should this not work? ---
**Author:** ![Kjell\_Blomberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_blomberg/32/68738_2.png) [@Kjell\_Blomberg](https://community.homey.app/u/Kjell_Blomberg)\ **Post date:** [February 14, 2023, 11:11pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/230 "2023-02-14T23:11:15Z")
Hi, Today I upgraded 2 UDM to version 2.4.27, I have protect on both of them also on each I have homey. Until yesterday your app was working, i.e advance flows cameras movement activated triggered a push message—movement occurred for camera 1…7 etc. After UDM upgrade the homey flows doesn’t work, no event in protect triggers the flows in your app. /Kjell ---
**Author:** ![Kjell\_Blomberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_blomberg/32/68738_2.png) [@Kjell\_Blomberg](https://community.homey.app/u/Kjell_Blomberg)\ **Post date:** [February 15, 2023, 5:55am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/231 "2023-02-15T05:55:38Z")
I have 2.2.6 and 2.2.7 neither of them work after the udm upgrade ---
**Author:** ![Kjell\_Blomberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kjell_blomberg/32/68738_2.png) [@Kjell\_Blomberg](https://community.homey.app/u/Kjell_Blomberg)\ **Post date:** [February 15, 2023, 6:05am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/232 "2023-02-15T06:05:17Z")
Sorry correction 2.2.6 works but not 2.2.7 that suports the new G5 cameras ---
**Author:** ![Tokroth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tokroth/32/35446_2.png) [@Tokroth](https://community.homey.app/u/Tokroth)\ **Post date:** [February 15, 2023, 6:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/233 "2023-02-15T06:54:03Z")
Thank you! ---
**Author:** ![R5Turbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r5turbo/32/15151_2.png) [@R5Turbo](https://community.homey.app/u/R5Turbo)\ **Post date:** [February 15, 2023, 3:39pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/234 "2023-02-15T15:39:07Z")
Today I got the official notification to upgrade to v2.4.27. So to sum it up, it should be safe to go to that release as long as you don’t upgrade protect to a newer version than the one that comes with the OS. Perfect. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [February 17, 2023, 4:40pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/235 "2023-02-17T16:40:56Z")
It would be nice if I could have a look with someone on the environment with the latest version of UDM and Protect and what exactly is going wrong. Unfortunately, the CloudKey has a different version than UDM. ---
**Author:** ![Tokroth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tokroth/32/35446_2.png) [@Tokroth](https://community.homey.app/u/Tokroth)\ **Post date:** [February 20, 2023, 3:10pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/236 "2023-02-20T15:10:56Z")
Upgraded to official 2.4 today on my UDM and the homey protect app still works! ---
**Author:** ![Undutchable](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undutchable/32/9280_2.png) [@Undutchable](https://community.homey.app/u/Undutchable)\ **Post date:** [February 22, 2023, 8:50am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/237 "2023-02-22T08:50:50Z")
You’re welcome at my “place”. OS 2.5.16 ---
**Author:** ![Matthias76](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthias76/32/47946_2.png) [@Matthias76](https://community.homey.app/u/Matthias76)\ **Post date:** [March 7, 2023, 8:55pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/238 "2023-03-07T20:55:12Z")
Hey, I have a strange issue with my protect cameras. I can see data and fotos of the camera, but motion detection do not get throug anymore. Here you can see, that the last information came 5 month ago: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5eb3b5a4b3a40f83c9b10198c21ce1a1e3cfe79c.png) I´m running on UDM SE v3.0.18 and Unifi Protect 2.7.18 Any idea, what I could try to resolve this? ---
**Author:** ![ernstjanbakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernstjanbakker/32/57511_2.png) [@ernstjanbakker](https://community.homey.app/u/ernstjanbakker)\ **Post date:** [March 11, 2023, 9:16pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/239 "2023-03-11T21:16:03Z")
I have a similar issue. I use UDM SE v3.0.18 and Protect 2.7.18. Homey Ubiquiti UniFi Protect v1.5.16. I have AI Bullets and G4 Doorbell connected. I use the motion detector from the G4 doorbell and the AI Bullet to turn on doorlight. This al works fine for some days. After some days it stops working. It seems that the motion detection is not working anymore for the G4 doorbell as well for the AI Bullet. I noticed that when looking at the G4 doorbell or AI Bullet from within homey, the camera option is gone, see attached picture the red circle. I that time I can not see video from the camera within Homey. ![IMG_9633](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/7/17865f6401061ceca4fc45306ffd8f01e9bd5573.jpeg) When I restart Homey, everything works fine again for some days. Any ideas? ---
**Author:** ![Jeroen\_Oosterom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_oosterom/32/68061_2.png) [@Jeroen\_Oosterom](https://community.homey.app/u/Jeroen_Oosterom)\ **Post date:** [March 14, 2023, 1:47pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/240 "2023-03-14T13:47:58Z")
Farmiliar problem here, Cloud key gen2 with a doorbell g4. After a couple of days no notifications are coming through. (not the ring of the doorbell or the motion detections) After restart it works fine for a couple of days. ---
**Author:** ![Trissie666](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trissie666/32/44166_2.png) [@Trissie666](https://community.homey.app/u/Trissie666)\ **Post date:** [April 6, 2023, 9:14pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/241 "2023-04-06T21:14:44Z")
Same problem here. I own 2 g4 cameras, one of them stopped udating motion events. The camera snapshot still works. Restarting the app or homey solves the problem short term ---
**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\ **Post date:** [April 8, 2023, 9:47am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/242 "2023-04-08T09:47:28Z")
same here, Ring of the doorbell is not working. ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [April 8, 2023, 11:48am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/243 "2023-04-08T11:48:44Z")
Workaround: If you make a flow to restart the app every day I don’t have this issue, i hope get the same issue soon so i can debug this. ---
**Author:** ![ernstjanbakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ernstjanbakker/32/57511_2.png) [@ernstjanbakker](https://community.homey.app/u/ernstjanbakker)\ **Post date:** [April 9, 2023, 1:07pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/244 "2023-04-09T13:07:23Z")
Ran into the issue again. I created a diagnostics report: e9e035a0-0d48-44ce-9386-bd9fd4593ea9 Last updates are 19 hours ago (8/4/2023 21:49:55). Restarting the Ubiquiti Protect app does solve the issue. [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=11) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=13)