# \[APP\]\[Pro\] Ubiquiti UniFi Protect

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966>\
**Category:** Apps\
**Tags:** app, camera\
**Created:** [February 14, 2021, 9:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966 "2021-02-14T09:51:40Z")\
**Posts on this page:** 20\
**Page:** 10

<div class="post-metadata">

**Author:** ![Clock1932](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/clock1932/32/59761_2.png) [@Clock1932](https://community.homey.app/u/Clock1932)\
**Post date:** [August 30, 2022, 4:26pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/185 "2022-08-30T16:26:11Z")

</div>

App works great with Dream Machine Pro, couple of G4 camera’s and the G4 doorbell. Thanks for creating and maintaining - can’t be easy given the quality of software delivery of Unifi 😉

One thing that’s not working for me is the smart detections card - the card is triggered on movement but it’s labels keep indicating n/a for detection type and detection score. So that makes it of little use. See some other users with the same problem.

Willing to to guinea pig and troubleshoot here if that would be of value (NL-based). Thnx!

---

<div class="post-metadata">

**Author:** ![Henlav](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henlav/32/9967_2.png) [@Henlav](https://community.homey.app/u/Henlav)\
**Post date:** [September 4, 2022, 6:49pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/186 "2022-09-04T18:49:05Z")

</div>

Is this working for unifi cloud key gen 2 plus?  
I’ve made a local user that works.  
I’ve ad my IP, username and password in the app settings. Port is 433 by default.  
But i can’t find any cameras when i try to add a device in homey.

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [September 4, 2022, 9:00pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/187 "2022-09-04T21:00:20Z")

</div>

Port number 443 and has the account admin rights ?

---

<div class="post-metadata">

**Author:** ![Henlav](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henlav/32/9967_2.png) [@Henlav](https://community.homey.app/u/Henlav)\
**Post date:** [September 5, 2022, 4:43pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/188 "2022-09-05T16:43:22Z")

</div>

My local user in unifi has “role admin”

 ![Screenshot_2022-09-05-18-42-57-969_com.android.chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/1/81d44f8756f8937e1e74264f5c7c172f6a2d2ffd.jpeg)

---

<div class="post-metadata">

**Author:** ![Henlav](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henlav/32/9967_2.png) [@Henlav](https://community.homey.app/u/Henlav)\
**Post date:** [September 5, 2022, 4:49pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/189 "2022-09-05T16:49:52Z")

</div>

Sometimes the “status” is shown as connected but “realtime update status” never does.

 ![Screenshot_2022-09-05-18-46-03-035_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a43fc5102d1a6ba60131bf1fc5e5514675c2abec.jpeg)

---

<div class="post-metadata">

**Author:** ![Jerry](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerry/32/59989_2.png) [@Jerry](https://community.homey.app/u/Jerry)\
**Post date:** [September 7, 2022, 9:11am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/190 "2022-09-07T09:11:30Z")

</div>

Hi All, just wondering - would it be possible (in the future?) to adjust the chime status of the G4 doorbell?

(I saw the question by @rousseauxy , but no answer?)

And to add, without making another reply: Is there a way to fix the G3 instant motion detection? It stays on in Homey while in the Protect app itself it does not (i.e. “motion: x minutes ago”).

---

<div class="post-metadata">

**Author:** ![Tarecco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tarecco/32/49182_2.png) [@Tarecco](https://community.homey.app/u/Tarecco)\
**Post date:** [September 16, 2022, 6:28am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/191 "2022-09-16T06:28:44Z")

</div>

Hi,

i have same issue, no status and motion detection not always detecting movements.  
beside that i would love to have smart detection objects: car or person, i have home assistant and this option is available in Homey app.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/c/acf19fc787c22a8e90d994c373a08474c1e1e018.jpeg)

---

<div class="post-metadata">

**Author:** ![KungWaz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kungwaz/32/56612_2.png) [@KungWaz](https://community.homey.app/u/KungWaz)\
**Post date:** [September 29, 2022, 1:20pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/192 "2022-09-29T13:20:02Z")

</div>

Are there any plans to add the smart sensors any time soon? As I understand they save their values in a log file, such as temperature, humidity, light (lux), motion, etc…

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [September 29, 2022, 8:17pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/193 "2022-09-29T20:17:55Z")

</div>

My Homey has stopped working for some time and there are no new Homey Pros in stock, so I can’t continue for the time being.

I was busy adding the sensors. What kind of triggers would you like to see?

---

<div class="post-metadata">

**Author:** ![KungWaz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kungwaz/32/56612_2.png) [@KungWaz](https://community.homey.app/u/KungWaz)\
**Post date:** [September 30, 2022, 6:55am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/194 "2022-09-30T06:55:57Z")

</div>

I was thinking that triggers based on light (lux), temperature (above/below a certain value) and door open/closed status would be a nice addition. But I guess all of the sensor values would be nice to have, even motion, if you for example don’t have a camera in the room, like in the bedroom (better privacy than a camera). I assume that if you manage to make one trigger it is more of a copy/paste work with minor tweaks to make the rest 😉

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 1, 2022, 10:21pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/195 "2022-10-01T22:21:03Z")

</div>

Like this?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/4/740266e33efaa1e6b75c509b9f8c3c5caf7b2405.jpeg)

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 2, 2022, 12:05am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/196 "2022-10-02T00:05:14Z")

</div>

> **[Ubiquiti UniFi Protect](https://homey.app/en-us/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect/)**
>
> Protect your home with UniFi Protect & Access devices.

Only realtime updates on temperature, humidity, light (lux) will not work, i don’t get the messages from de websocket.

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 2, 2022, 12:06am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/197 "2022-10-02T00:06:30Z")

</div>

i don’t know this device? is this an custom made app?

---

<div class="post-metadata">

**Author:** ![KungWaz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kungwaz/32/56612_2.png) [@KungWaz](https://community.homey.app/u/KungWaz)\
**Post date:** [October 2, 2022, 6:01am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/198 "2022-10-02T06:01:02Z")

</div>

Yes, something like that.

---

<div class="post-metadata">

**Author:** ![KungWaz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kungwaz/32/56612_2.png) [@KungWaz](https://community.homey.app/u/KungWaz)\
**Post date:** [October 2, 2022, 6:06am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/199 "2022-10-02T06:06:51Z")

</div>

Ok, not sure exactly how it works, but in the protect app it is possible to add lower and upper threshold values for this. Maybe you only get something when you go lower or higher than what you set up in the protect app (battery saving to not send data all the time?)  
Not sure which options are available in HA for the smart sensors, but from the description it seems to have it available.

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 2, 2022, 7:21pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/200 "2022-10-02T19:21:41Z")

</div>

Can you login with this information on [https://192.168.1.8/](https://192.168.1.8/) ?

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 2, 2022, 7:48pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/201 "2022-10-02T19:48:15Z")

</div>

Hello ,

I don’t get information about smart detection anymore from the protect app. Only that there is an smart detection.

---

<div class="post-metadata">

**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\
**Post date:** [October 3, 2022, 10:01am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/202 "2022-10-03T10:01:45Z")

</div>

Hi Stèphan!

Since the update I have problems with snapshots - see picture.  
I have restarted the app and Homey with no luck.

 ![IMG_1138.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/a/fa0cde28f33c187001036759ca6e14eea2d2ce0c.jpeg)

---

<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [October 3, 2022, 2:35pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/203 "2022-10-03T14:35:45Z")

</div>

Sorry! I have created an new test version:

> **[Ubiquiti UniFi Protect](https://homey.app/en-us/app/com.ubnt.unifiprotect/Ubiquiti-UniFi-Protect/)**
>
> Protect your home with UniFi Protect & Access devices.

---

<div class="post-metadata">

**Author:** ![Krisstenswe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/krisstenswe/32/13447_2.png) [@Krisstenswe](https://community.homey.app/u/Krisstenswe)\
**Post date:** [October 3, 2022, 3:26pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966/204 "2022-10-03T15:26:22Z")

</div>

Thnx! - 1.5.12 solved the problem with “fetch is not a function”! 🌟

[Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=9)

[Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-protect/42966.md?page=11)
