# \[APP\]\[Pro\] Ubiquiti UniFi Network **URL:** \ **Category:** Apps\ **Created:** [February 14, 2021, 9:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967 "2021-02-14T09:54:13Z")\ **Posts on this page:** 20\ **Page:** 37
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [July 23, 2026, 6:02am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/732 "2026-07-23T06:02:04Z")
On my Cloud Gateway Ultra I can just go to the Unifi app on my phone and go to settings and then to “Admins & Users” and there I can see the Homey user that I have created. ---
**Author:** ![Jort\_Van\_der\_molen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jort_van_der_molen/32/16472_2.png) [@Jort\_Van\_der\_molen](https://community.homey.app/u/Jort_Van_der_molen)\ **Post date:** [July 23, 2026, 6:02am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/733 "2026-07-23T06:02:31Z")
I understand i am not home at the moment. I think that is the problem. ---
**Author:** ![Jort\_Van\_der\_molen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jort_van_der_molen/32/16472_2.png) [@Jort\_Van\_der\_molen](https://community.homey.app/u/Jort_Van_der_molen)\ **Post date:** [July 23, 2026, 10:32am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/734 "2026-07-23T10:32:05Z")
It did the trick thank you, Maybe you heard something like this before, i get a notification when she leaves. When she connects to wifi i see it in the devices but i dont get a message. . ![115984](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb3a17df1122374a98d4a5631c007c0e9772833e.jpeg) ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 23, 2026, 10:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/735 "2026-07-23T10:51:20Z")
Could you check if Privacy Mode is enabled on the phone? When it’s turned on, the MAC address changes every time the device connects to Wi‑Fi. Please disable it. ---
**Author:** ![Witteflits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/witteflits/32/34155_2.png) [@Witteflits](https://community.homey.app/u/Witteflits)\ **Post date:** [July 25, 2026, 3:18am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/736 "2026-07-25T03:18:50Z")
Here it chrashes also when the app starts ---
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [July 25, 2026, 5:47am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/737 "2026-07-25T05:47:39Z")
How do you see that the app crashes? Perhaps I am just looking in the wrong place and I have the same issue ---
**Author:** ![ChrisG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisg/32/8825_2.png) [@ChrisG](https://community.homey.app/u/ChrisG)\ **Post date:** [July 25, 2026, 5:59am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/738 "2026-07-25T05:59:08Z")
> [@ObelixNL](#): > > Could you check if Privacy Mode is enabled on the phone? I don’t think this is really a Privacy Mode issue, as I’ve been using the app since it was first released and haven’t had any problems. BUT: I’ve since taken a closer look at a device using the developer tools and noticed that it doesn’t have any capabilities. Is that how it’s supposed to be?? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/baede830e7b977e0c4945f911faf1cced9e52328.png) ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 25, 2026, 6:52am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/739 "2026-07-25T06:52:49Z")
What type of homey are you using? ---
**Author:** ![ChrisG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisg/32/8825_2.png) [@ChrisG](https://community.homey.app/u/ChrisG)\ **Post date:** [July 25, 2026, 6:55am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/740 "2026-07-25T06:55:53Z")
HP2023 / v13.3.0 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 25, 2026, 7:46am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/741 "2026-07-25T07:46:56Z")
A new test version is now available: [Install the test version](https://homey.app/a/com.ubnt.unifi/test/) This release addresses an issue where the entire app could crash when an error occurred. In most cases, this was caused by an incorrect controller IP address, username, or password. Instead of crashing, the app should now handle these situations gracefully and provide a proper error message. If you’re using the UniFi app, I’d really appreciate it if you could install the test version and let me know whether everything is working as expected. Any feedback is welcome! And if this update fixes your issue, please consider buying me a coffee ☕. My caffeine levels are currently so low that even the UniFi controller is showing me as **offline**. 😄 Haha. Thank you for testing and helping improve the app! 🙏🚀🐵 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [July 27, 2026, 10:10am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/742 "2026-07-27T10:10:14Z")
How does the new test version work? ---
**Author:** ![ChrisG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisg/32/8825_2.png) [@ChrisG](https://community.homey.app/u/ChrisG)\ **Post date:** [July 29, 2026, 10:35am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/743 "2026-07-29T10:35:51Z")
Sorry, I’m out and about at the moment and can’t test everything, but what I can say already is: I can restart the app. ---
**Author:** ![Tom\_Degler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_degler/32/167805_2.png) [@Tom\_Degler](https://community.homey.app/u/Tom_Degler)\ **Post date:** [August 10, 2026, 2:01pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/744 "2026-08-10T14:01:53Z")
@ObelixNL Hi, Obelix. Thank you for dedicating your time to this app. Have a question: 1. my controllers are all in one Fabric with centrally managed users. I read that there should be local user created for your app to connect. What is the perspective / your plans to have a look into making it possible to use Unifi Fabric users instead or using only API key instead of user credentials (not sure if this is possible at all). 2. What role API key plays in this scenario? Would this be possible for you (and if you plan to go that way) to make API Key work without user credentials? I can see in Ubiquiti API documentation: > ### _Authentication and Request Format_ > > _An API Key is a unique identifier used to authenticate API requests. To generate API Keys and view an example of the API Request Format, visit the Integrations section of your UniFi application._ It looks like API Key alone should work? I am not the expert here. Knowing answers to those questions will help me a lot as at the moment it looks like I am unable to connect without disconnecting my controller from Unifi Fabric. I do not want to do this as I have many controllers in different locations and it is really helpful to manage users centrally as they roam between locations. Thank you! ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [August 14, 2026, 5:42am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/746 "2026-08-14T05:42:17Z")
The problem is that UniFi does not support all the functionality in there public API yet. Most of the importent functions are only in there internal API. ---
**Author:** ![Tom\_Degler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_degler/32/167805_2.png) [@Tom\_Degler](https://community.homey.app/u/Tom_Degler)\ **Post date:** [August 16, 2026, 10:11pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/747 "2026-08-16T22:11:45Z")
So, can this be translated to plain English that depending only on API key will limit functionality? Why then give an option in the app to use the key, put a content that it is possible to use credentials as an option and not let it work? Your protect app works with key only. Scripts work with key only. And your unify app says it can work with key only, but does not. This is confusing. It your choice what to do, but maybe you would have better communication with the public if the messages were simple and clear? I hope you guys find the time to polish it out one day. Good luck! ---
**Author:** ![Br0kk85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/br0kk85/32/121706_2.png) [@Br0kk85](https://community.homey.app/u/Br0kk85)\ **Post date:** [August 26, 2026, 8:30pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/748 "2026-08-26T20:30:28Z")
So total noob here I’ve setup protect and was able to get my only presence sensor into homey. So far so good. I then wanted to get the network app to be connected aswell. I can’t, as I always get invalid credentials with the homey user I setup (it’s an admin) I’m on the newest network app that unifi offers. Protect works bit network doesn’t. What about all those API keys that the app mentions. I can’t seem to find this in neither the protect app nor the network app. As far as I see there is no way to get api keys out of that unifi site? All the links I find towards that are dead ends. Unifi pulling a Microslop here moving around sites willy nilly ? Thanks 👍 ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [August 26, 2026, 9:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/749 "2026-08-26T21:56:00Z")
Create a user for network and an other one for protect. This will help ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [August 29, 2026, 6:46am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/751 "2026-08-29T06:46:34Z")
I am currently working on a new version of the UniFi Network app, which will support the new Integration API and include the same settings page and setup wizard as the UniFi Protect 1.12.1 app. Unfortunately, I do not have access to a UniFi Fabric installation for testing. Once a test version becomes available, I would appreciate it if you could test it in your environment and share your feedback. ---
**Author:** ![Tom\_Degler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_degler/32/167805_2.png) [@Tom\_Degler](https://community.homey.app/u/Tom_Degler)\ **Post date:** [August 29, 2026, 5:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/752 "2026-08-29T17:36:29Z")
Great news! Yes, will do. Just let me know and I will be happy to test it. ---
**Author:** ![Arjan\_Neet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan_neet/32/17808_2.png) [@Arjan\_Neet](https://community.homey.app/u/Arjan_Neet)\ **Post date:** [August 30, 2026, 8:02pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/753 "2026-08-30T20:02:23Z")
I am very happy with this app but have 1 question, my credentials are valid, user has full admin, in flows I can cut power off switches, block clients and what not, but the only thing that doesn’t work is the ‘set wifi network to state’ card, I can’t select any network, the dropdown is always empty, is this a known issue or do I need to change something? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/1/31a512f73f877cc2f73e0dd1d7a922bc1877d3ed.png) [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967.md?page=36) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967.md?page=38)