# \[APP\]\[Pro\] Ubiquiti UniFi Network **URL:** \ **Category:** Apps\ **Created:** [February 14, 2021, 9:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967 "2021-02-14T09:54:13Z")\ **Posts on this page:** 20\ **Page:** 26
**Author:** ![Themis\_Mantis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/themis_mantis/32/82776_2.png) [@Themis\_Mantis](https://community.homey.app/u/Themis_Mantis)\ **Post date:** [January 16, 2025, 1:54pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/509 "2025-01-16T13:54:24Z")
Anyone who can help me setup the Ubiquiti UniFi Network - Settings. I am entering all the details, but when I click “test credentials”, i get the message, “Credentials are invalid” however, when i enter the ip and username/pass on my browser, I can login my site. Can you please help me to overcome this issue. Thanks! TM ---
**Author:** ![Hans\_Wurst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_wurst/32/120984_2.png) [@Hans\_Wurst](https://community.homey.app/u/Hans_Wurst)\ **Post date:** [January 16, 2025, 2:03pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/510 "2025-01-16T14:03:18Z")
i have the same problem … i dont know what to put in there to get it to work ? IP and login name ans password is correct …still “invalid” error ---
**Author:** ![Thomas\_Reiten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_reiten/32/21766_2.png) [@Thomas\_Reiten](https://community.homey.app/u/Thomas_Reiten)\ **Post date:** [January 16, 2025, 5:15pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/511 "2025-01-16T17:15:03Z")
Same here. Have a UDR. Have followed the instruction to the letter, and I still get “the credentials are invalid”. Settings says connected, and it shows connected in the UniFi-app… ---
**Author:** ![JvdMeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jvdmeulen/32/71049_2.png) [@JvdMeulen](https://community.homey.app/u/JvdMeulen)\ **Post date:** [January 16, 2025, 5:59pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/512 "2025-01-16T17:59:42Z")
Goto [this location](https://unifi/network/default/settings/admins) ( where unifi is the of your device ). Then, create a “new admin” with the following properties and it should work. You can debate about the ‘view only’. But this should allow you to add devices ![Capture 2025-01-16 at 18.56.07@2x](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/2/c2c6547d3b018157035e658db771f3cd5e22e1c7.jpeg) ---
**Author:** ![Hans\_Wurst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_wurst/32/120984_2.png) [@Hans\_Wurst](https://community.homey.app/u/Hans_Wurst)\ **Post date:** [January 17, 2025, 2:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/513 "2025-01-17T14:56:37Z")
for me it doesnt work …what the hell have i do to put in ??? always “invalid” … thats kind of crap ☹ i have an “ubiqity AC light” wifi access point ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [January 17, 2025, 3:08pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/514 "2025-01-17T15:08:40Z")
Are you managing users with [https://unifi.ui.com](https://unifi.ui.com) or with your local IP address? ---
**Author:** ![Hans\_Wurst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_wurst/32/120984_2.png) [@Hans\_Wurst](https://community.homey.app/u/Hans_Wurst)\ **Post date:** [January 17, 2025, 6:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/515 "2025-01-17T18:36:02Z")
Both does not work… I have only the ap… Lockal ip Shows no Homepage? And the unifi Homepage is confusing like hell… Cloud key or what ever… Drives me crazy I googled s bit further… Seems that it doesnt work with only an ap stand alone… I have no uni controller and stuff… There’s no possibility to configure users ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [January 18, 2025, 9:04am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/516 "2025-01-18T09:04:25Z")
@Hans_Wurst For this App you must have an controller! It does not work with an standalone AP. ---
**Author:** ![Hans\_Wurst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_wurst/32/120984_2.png) [@Hans\_Wurst](https://community.homey.app/u/Hans_Wurst)\ **Post date:** [January 18, 2025, 4:36pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/517 "2025-01-18T16:36:44Z")
Shit… Is there an alternative? Just want to Check mobile Phone presence for homey ---
**Author:** ![Sebas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebas/32/33892_2.png) [@Sebas](https://community.homey.app/u/Sebas)\ **Post date:** [January 18, 2025, 8:23pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/518 "2025-01-18T20:23:45Z")
Im using the app “smart presence” to link an ipaddress to a certain user (note: you will still have to give your phone a static ip with your router) (note note" iphone’s have a security enabled by default so you’ll have to go to wifi settings and select something like trusted network) ---
**Author:** ![Stian\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stian_jensen/32/125705_2.png) [@Stian\_Jensen](https://community.homey.app/u/Stian_Jensen)\ **Post date:** [January 20, 2025, 4:20pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/519 "2025-01-20T16:20:05Z")
hi everyone. I’m new to UniFi in Homey, after a bit of fiddling I’ve managed to connect it. But both Homey and UniFi are running at the cottage, I’m not there that often this winter. But is it true that I have to connect locally to be able to manage sites? I first entered the local IP and was able to connect when I was there, but changed it to an external IP to be able to make changes from home. I can add devices but can’t manage the PoE switch I have for power cycling, does anyone have any advice? ---
**Author:** ![Stig\_Olsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stig_olsen/32/122603_2.png) [@Stig\_Olsen](https://community.homey.app/u/Stig_Olsen)\ **Post date:** [January 24, 2025, 10:44am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/520 "2025-01-24T10:44:18Z")
Hello. Im new to the Homey system. I have Homey Pro, and Unifi Controller (clockkey). When i try to add a new device and choose “Wifi client” i get the message: New device found and the error: Cannot read properties of null (reading ‘getClientDevices’). Someone who can guide me the right direction to get this work? ---
**Author:** ![Herazio](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/herazio/32/116567_2.png) [@Herazio](https://community.homey.app/u/Herazio)\ **Post date:** [January 25, 2025, 1:53pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/521 "2025-01-25T13:53:39Z")
Whenever you create a new user in UniFi you’re required to create a local user, so indeed for security reasons you will not be able to logon towards an external IP, and your Homey will only be able to connect. Which is a good thing. What you can do, I believe (but I’m not entirely sure since I went for a UniFi Cloud Gateway) is to manage your devices via [https://unifi.ui.com/](https://unifi.ui.com/). Your self-hosted server should be available from there, which in turn will be able to manage all of your devices such as your PoE switch. Obviously this is not a Homey limitation, but a Ubiquiti limitation (albeit a good one). ---
**Author:** ![Herazio](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/herazio/32/116567_2.png) [@Herazio](https://community.homey.app/u/Herazio)\ **Post date:** [January 25, 2025, 1:55pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/522 "2025-01-25T13:55:53Z")
One thing you need to pay mind to: - Make sure it’s a local admin user, not a cloud user with Multi-Factor Authentication. If that’s the case, did you fill anything in under “site” ? If not, try putting **default** in there, this will make sure that all your sites will get loaded in from UniFi and you should be able to get your connection to work. ---
**Author:** ![JMH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmh/32/29230_2.png) [@JMH](https://community.homey.app/u/JMH)\ **Post date:** [January 29, 2025, 10:31pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/523 "2025-01-29T22:31:18Z")
Is there a possibility to see if a user/client uses data? Use-case: The Homey-Sonos app doesn’t always show the speakers as active while they are playing. I allready added them as a client, but would like to see if they are using data. When they use (an amount of) data I can asume they are active. Now Homey isn’t always adjusting the volume, beacuse Homey thinks they are inactive. Now Homey doesn’t always play my doorbell-ring, because Homey thinks they are off and I can hear the chime in the hallway… I thought in the controler there is a number that shows the current data usage… Hope you can get that over to Homey (if it isn’t already somewhere where I can’t find it). TIA! ---
**Author:** ![Brumle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brumle/32/79318_2.png) [@Brumle](https://community.homey.app/u/Brumle)\ **Post date:** [February 8, 2025, 7:35am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/524 "2025-02-08T07:35:03Z")
You can find it in the dashboard of the device. ![1000009541](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e502e057bfd07f1e34dc9ce19ff0a9dabbf448c5.jpeg) ---
**Author:** ![JMH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmh/32/29230_2.png) [@JMH](https://community.homey.app/u/JMH)\ **Post date:** [February 8, 2025, 9:35am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/525 "2025-02-08T09:35:35Z")
I found that, but thats the amount of data communicated in a certain time, not the actual data usage… I’m looking for the actual data usage per second/minute or something like that. RX and TX don’t update frequently enough, sometimes it takes a couple of minutes to change. And if Iw want tot use it for my purpose I have to calculate every time is the rates are changed, that means that I have to check every second because the rates are (almost) always changed when I only check when needed. ---
**Author:** ![fmb](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fmb/32/27097_2.png) [@fmb](https://community.homey.app/u/fmb)\ **Post date:** [March 14, 2025, 10:09pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/526 "2025-03-14T22:09:23Z")
Thanks for this one, it helped me out. Issue for me was: the site name is case sensitive. I had some issues finding the site name. Could not find it in the UDM controller interface, but could see it in the Unifi app on my phone. The site name was shown as Default, but that caused the connection issues. Changing it to default (lowercase d) worked! For others stuggling: make sure that there is no issue with a firewall blocking traffic to ip’s or ports 😉 ---
**Author:** ![Stefan\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_gorissen/32/7101_2.png) [@Stefan\_Gorissen](https://community.homey.app/u/Stefan_Gorissen)\ **Post date:** [March 20, 2025, 9:29am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/527 "2025-03-20T09:29:42Z")
I have alle my sites managed through the official Unifi hosting. Is there a way to connect to that? I cannot find the actual IP address anywhere in the controller. When you check the inform-URL it shows a FQDN. It looks something like this: “[http://xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx.unifi-hosting.ui.com:8080/inform](http://xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx.unifi-hosting.ui.com:8080/inform)” I’ve tried putting in the local ip-address of my UXG but that doesn’t seem to work… ---
**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\ **Post date:** [March 23, 2025, 8:07am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/528 "2025-03-23T08:07:22Z")
Unifi Hosting is not supported yet! Unifi is busy with developing an integration api, when this is table we can look at it. [Previous page](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967.md?page=25) [Next page](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967.md?page=27)