# \[APP\]\[Pro\] Ubiquiti UniFi Network

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967>\
**Category:** Apps\
**Created:** [February 14, 2021, 9:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967 "2021-02-14T09:54:13Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Retrospected](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/retrospected/32/9487_2.png) [@Retrospected](https://community.homey.app/u/Retrospected)\
**Post date:** [March 30, 2021, 4:40pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/21 "2021-03-30T16:40:28Z")

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I use a countdown (via the CountDown app) for that. My gf’s phone sometimes disconnects for random (energy saving?) reasons for a maximum period of 5min. Upon disconnection of her phone using the unify app, i start a countdown of 5 minutes.

When the countdown is done, it sets my gf to away.

When the phone connects, it stops the countdown.

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [March 31, 2021, 4:55am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/22 "2021-03-31T04:55:05Z")

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Even with my UDM, the app crashes every 5 minutes.  
UDM 1.9.2.3432  
Network 6.1.70

Edit:  
The same problem with Network 6.1.71

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**Author:** ![R5Turbo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/r5turbo/32/15151_2.png) [@R5Turbo](https://community.homey.app/u/R5Turbo)\
**Post date:** [March 31, 2021, 5:44am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/23 "2021-03-31T05:44:00Z")

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@ObelixNL did you get the controller access from @Erik_Batenburg ? If not, I can give you access to my controller as well. It seems that a lot of people are waiting for a fix ;-).

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [April 5, 2021, 8:04am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/24 "2021-04-05T08:04:47Z")

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I have taken over the app from someone else. Unfortunately, it uses dependencies that are no longer supported.

The new version of UDM 1.9 uses new headers.

Because I manage this app in addition to my paid work, I don’t have all the time to work on this full-time.

I am in the process of completely rewriting the app with support for UDM 1.9 and Unifi Cloud server on a Windows / Linux server.

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**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [April 8, 2021, 2:47pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/25 "2021-04-08T14:47:25Z")

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@Martijn_Hoogenbosch @Retrospected Thanks for the info, but I wanted to use the Unify app and not Smart Presence. Somehow Smart Presence causes a memory leak in my homey.

So i contacted Ubiquiti support at 5th of march. First they suggested to disable some features, didn’t work, had to disable even more features didn’t help. About a week later (11 march) my ticket got a Tier 2 status. I had no confidence that it would work out, but hé we can always try 😬

After a lot of testing and sending a bunch of logs, last week (3 april) Ubiquiti sent me a beta firmware update for my USW en AC AP Pro v.5.43.34. Sunday I upgraded the everything and since then the presence detection is working fantastic 🤯. Instead of having a delay for 60 seconds, now i can 10 second delay before marking me away. 🥳

And further more in my controller before this version I had only disconnect and connect events when a device switches from an AP, since that version I see roaming events 🙂 .

If anyone is interested in the firmware link i can send it.

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [April 8, 2021, 2:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/26 "2021-04-08T14:56:45Z")

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I’m currently running 5.43.35.12698 on all my devices (1 x NanoHD, 2x Lite, 1x Mesh and 1x LR). It seems to be further in version number, don’t you think it is included in this? I don’t have really good expierences with running beta firmware’s ;-(

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**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [April 8, 2021, 3:07pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/27 "2021-04-08T15:07:51Z")

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Well yes i think it should be, still strange that the behavior is so different.

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**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [April 8, 2021, 7:21pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/28 "2021-04-08T19:21:36Z")

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So your precious fw was this version then? How did you create your flow?

If connections interrupted then set away? Do you work with devices or names in flow?

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**Author:** ![\_Bredero](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/_bredero/32/30978_2.png) [@\_Bredero](https://community.homey.app/u/_Bredero)\
**Post date:** [May 5, 2021, 5:56pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/29 "2021-05-05T17:56:19Z")

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@ObelixNL, i have a Cloud Key Plus Gen 2, after i have upgrade the firmware of the Cloudkey to the latest available firmware 2 days ago, the Ubiquiti UniFi Network app on Homey crashed in a couple of minutes.

When i restart the app on Homey a couple of times? the Cloudkey is crashing and mostly the system restart by themself or i must reset the Cloudkey manually to restore normal function of the CK. When i connect Homey (after CK is working normal) Homey connects but after a while the connection drops, when i look in the debug log? Homey is continious have traffic with the CK… with a previous version Homey looks every 1 or 2 minutes for Wi-Fi connected devices.

The UniFi Video app are working normal on Homey, when i restart the UniFi Network app on Homey a couple of times and the CK is frozen? the camera’s are also not working with homey.

I think the new UniFi Network App on Homey doesn’t work correctly with the new firmware of the CK. When i don’t use the UniFi Network App? everything works normal, camera’s etc. but i cannot control the Wi-Fi devices in Homey…

FW CK PLUS: 2.1.7

Regards,  
Adriaan

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**Author:** ![Marko\_Sakkos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marko_sakkos/32/40516_2.png) [@Marko\_Sakkos](https://community.homey.app/u/Marko_Sakkos)\
**Post date:** [May 9, 2021, 7:27pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/30 "2021-05-09T19:27:43Z")

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Same here, after CK fw upgrade app crashes and if i continue to restart it, then homey itself get’s mad. Homey v 6.0.1

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**Author:** ![Stefan\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_groeneveld/32/34278_2.png) [@Stefan\_Groeneveld](https://community.homey.app/u/Stefan_Groeneveld)\
**Post date:** [May 11, 2021, 8:22am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/31 "2021-05-11T08:22:34Z")

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I got a UnifiDreamMachine running on version: 1.9.3.  
The network runs on 6.1.71.

Every 5 minutes the app crashes, after a restart it goes well again for 5 minutes…  
I hope there will be an update for this.

 ![WhatsApp Image 2021-05-08 at 00.28.03](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f689f3467b773b6737e99e4a6394f0d6842710f9.jpeg)

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<div class="post-metadata">

**Author:** ![Martijn\_Hoogenbosch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_hoogenbosch/32/10647_2.png) [@Martijn\_Hoogenbosch](https://community.homey.app/u/Martijn_Hoogenbosch)\
**Post date:** [May 11, 2021, 11:02am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/32 "2021-05-11T11:02:21Z")

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Issue seems only to be related to DreamMachine or CloudKey. I’m using the controller software on a docker and that runs just fine. Just to balance the issues 😉

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [May 11, 2021, 11:18am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/33 "2021-05-11T11:18:44Z")

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That is correct, it’s an UnifiOS thing… because the csrf protection.

[Memory leak, crashes and no support for UDM · Issue #16 · steffjenl/com.ubnt.unifi (github.com)](https://github.com/steffjenl/com.ubnt.unifi/issues/16)

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [May 16, 2021, 11:25am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/34 "2021-05-16T11:25:09Z")

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I have created an hot fix: [Ubiquiti UniFi Network | Homey](https://homey.app/a/com.ubnt.unifi/test/)

Please test this version!

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [May 16, 2021, 11:50am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/35 "2021-05-16T11:50:35Z")

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Works, on port 443! Thank you !

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**Author:** ![Stefan\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_groeneveld/32/34278_2.png) [@Stefan\_Groeneveld](https://community.homey.app/u/Stefan_Groeneveld)\
**Post date:** [May 16, 2021, 2:12pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/36 "2021-05-16T14:12:30Z")

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Great! It works on port 443.  
I do see a lot in the log.

 ![Screenshot_20210516-151924_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/6/06ae221a8e574719e1a3f7d5dc1608a796b56e40.jpeg)

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [May 16, 2021, 3:38pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/37 "2021-05-16T15:38:58Z")

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Looks like your user does not have the correct rights, please give the user more rights.

I add some more debug information in this version to check some problems

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<div class="post-metadata">

**Author:** ![Stefan\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_groeneveld/32/34278_2.png) [@Stefan\_Groeneveld](https://community.homey.app/u/Stefan_Groeneveld)\
**Post date:** [May 16, 2021, 8:58pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/38 "2021-05-16T20:58:53Z")

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uhm, i got a user witch super admin rights. It is al local user, myby is that the problem.

 ![Super admin](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7dcc9e75222fa18dcc1cf52489d5fb8b333953eb.png)

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<div class="post-metadata">

**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [May 17, 2021, 6:25am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/39 "2021-05-17T06:25:43Z")

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And what are the rights in the Unifi Network app? rights to all the sites?

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**Author:** ![Stefan\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_groeneveld/32/34278_2.png) [@Stefan\_Groeneveld](https://community.homey.app/u/Stefan_Groeneveld)\
**Post date:** [May 17, 2021, 6:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/40 "2021-05-17T06:51:10Z")

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Yeah, I got one site (Default). I tink the error messages are now disappeared.  
Today I did also a controller update to Version 6.2.23  
Great work! 🙂

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