# \[APP\]\[Pro\] Ubiquiti UniFi Network

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967>\
**Category:** Apps\
**Created:** [February 14, 2021, 9:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967 "2021-02-14T09:54:13Z")\
**Posts on this page:** 20\
**Page:** 17

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**Author:** ![Maurice\_Heikens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurice_heikens/32/78361_2.png) [@Maurice\_Heikens](https://community.homey.app/u/Maurice_Heikens)\
**Post date:** [June 9, 2023, 3:16pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/326 "2023-06-09T15:16:00Z")

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I have the same issue. I received my Homey Pro last week and want to use the UniFi app but keep hitting 401. I created a local UniFi admin account (using classic interface) and the credentials are correct. I hope they can solve the issue.

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**Author:** ![Heronimus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heronimus/32/3564_2.png) [@Heronimus](https://community.homey.app/u/Heronimus)\
**Post date:** [June 9, 2023, 4:39pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/327 "2023-06-09T16:39:35Z")

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No problems here. Have a dedicated account for Homey which only has read rights to network. Not using actioncards which need write access to Cloudkey (blocking devices in flows)  
Connecting through IP address and port 443.  
I tested successfully by logging in with this account to the Cloudkey (v2), site = default, interval&websocket and interval=15.  
Cloudkey is on same subnet as Homey is.

Cloudkey version: 3.0.17 Network 7.4.156

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**Author:** ![clindh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/clindh/32/60091_2.png) [@clindh](https://community.homey.app/u/clindh)\
**Post date:** [June 19, 2023, 10:16pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/328 "2023-06-19T22:16:23Z")

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With the latest release and the beta Testflight iOS Homey app, I cannot longer open the app from Apps list on my old ”ball” Homey as it gives this error:

 ![IMG_5646](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/b/4bdf6b114d97b34ad51fdfd6f929be38951a5733.jpeg)

I also have the new 2023 Homey Pro, there it opens fine.

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**Author:** ![perage](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/perage/32/72711_2.png) [@perage](https://community.homey.app/u/perage)\
**Post date:** [June 21, 2023, 6:04am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/329 "2023-06-21T06:04:30Z")

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I received my Homey2023 yesterday and installed Unify. Worked well on first try, but after a few hours, I got the 401 error. Same IP, 443, user and password verified correct.

Any update from the developer on this issue?

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**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [June 21, 2023, 6:51am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/330 "2023-06-21T06:51:32Z")

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That’s not an Unifi app issue but a Homey mobile app issue.  
You should better report to Athom 😉

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [June 27, 2023, 4:16pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/331 "2023-06-27T16:16:32Z")

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Had any more luck trying to fix this?  
I tried making a flow that sends a notification when any device connects to the wifi, but it’s not sending anything, so not sure what’s happening.

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**Author:** ![tlangelaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tlangelaar/32/10980_2.png) [@tlangelaar](https://community.homey.app/u/tlangelaar)\
**Post date:** [June 27, 2023, 5:02pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/332 "2023-06-27T17:02:17Z")

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I’ve reported this issue. Is indeed a Homey app issue, Atom is working on it.

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**Author:** ![clindh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/clindh/32/60091_2.png) [@clindh](https://community.homey.app/u/clindh)\
**Post date:** [June 27, 2023, 8:40pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/333 "2023-06-27T20:40:14Z")

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Yes, I got a new version in Testflight today and now I can open the Ubi app again, great.

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [July 5, 2023, 9:08pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/334 "2023-07-05T21:08:49Z")

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Since the last update off unifi the password must been 8 chars or longer. So please change you password in UnifiOS and change it in Homey en try again.

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**Author:** ![Erik\_Natland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_natland/32/58355_2.png) [@Erik\_Natland](https://community.homey.app/u/Erik_Natland)\
**Post date:** [August 8, 2023, 8:14pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/335 "2023-08-08T20:14:25Z")

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Hello.  
i Can’t get past Connecting in Status in the app.  
IP adress:  
Correct IP adress.  
443

Username:  
I have tried to use both my admin loggin and mad an account specifically for home with View Only. (both with password longer than 8 char)

Site  
default

Pull methode &interval  
Interval & Websocket  
Interval  
15  
Enabled applicaton flow (enabled)

When i press “Sites” i get “Error: Request failed with status code 400”.

I see nothing when i open Event log. (with event log enabled)

What am i doing wrong?

I have to reinstall Homey app multiple times.

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [August 13, 2023, 8:39pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/336 "2023-08-13T20:39:06Z")

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You must have an password longer than 12 chars (32 chars is better) and no MFA and must be an local account!

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**Author:** ![janrikard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/janrikard/32/34785_2.png) [@janrikard](https://community.homey.app/u/janrikard)\
**Post date:** [August 30, 2023, 9:23am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/337 "2023-08-30T09:23:04Z")

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Is it possible to get a block feature for the wired devices too?

/Rikard

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**Author:** ![HenzolJenzol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henzoljenzol/32/79660_2.png) [@HenzolJenzol](https://community.homey.app/u/HenzolJenzol)\
**Post date:** [August 31, 2023, 9:32pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/338 "2023-08-31T21:32:57Z")

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Hi, new here.

Anyone here having issues with the Unify App that keeps crashing after the last Homey Pro version was installed? I am running version 10.0.3 now and need to restart the Unify App on a regular basis. It was working fine before. Or should I report this to Athom?

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [September 4, 2023, 8:21pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/339 "2023-09-04T20:21:24Z")

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Can you the new test version at [Ubiquiti UniFi Network | Homey](https://homey.app/a/com.ubnt.unifi/test/) ?

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**Author:** ![ObelixNL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/obelixnl/32/172250_2.png) [@ObelixNL](https://community.homey.app/u/ObelixNL)\
**Post date:** [September 4, 2023, 8:22pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/340 "2023-09-04T20:22:14Z")

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Please disable application flows when you don’t use it

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<div class="post-metadata">

**Author:** ![HenzolJenzol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henzoljenzol/32/79660_2.png) [@HenzolJenzol](https://community.homey.app/u/HenzolJenzol)\
**Post date:** [September 5, 2023, 7:46am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/341 "2023-09-05T07:46:25Z")

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I don’t have unused flows. All flows are functional and I am using a mix of regular and advanced flows.

Last night I noticed that some flows were working although the Unify app was crashed.

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**Author:** ![mt1988](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mt1988/32/79282_2.png) [@mt1988](https://community.homey.app/u/mt1988)\
**Post date:** [September 7, 2023, 8:54am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/342 "2023-09-07T08:54:45Z")

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New user here trying out the App - nice work! I have got it setup and connected but struggling with the flows. I want to create a flow based on the trigger that a certain device connects to a specific AP.  
Is this the flow to trigger this:  
When: “Roams to AP”  
And: “Connected with AP”  
?

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**Author:** ![janrikard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/janrikard/32/34785_2.png) [@janrikard](https://community.homey.app/u/janrikard)\
**Post date:** [September 7, 2023, 9:16am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/343 "2023-09-07T09:16:47Z")

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Hi

It seems to work.

Thanks

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<div class="post-metadata">

**Author:** ![HenzolJenzol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henzoljenzol/32/79660_2.png) [@HenzolJenzol](https://community.homey.app/u/HenzolJenzol)\
**Post date:** [September 7, 2023, 10:29am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/344 "2023-09-07T10:29:14Z")

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When the device roams to AP, it means that it has successfully connected to the AP. Otherwise it would be still connected to the previous AP. The second check wouldn’t be necessary in this case. I am using the same trigger and works perfectly.

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**Author:** ![mt1988](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mt1988/32/79282_2.png) [@mt1988](https://community.homey.app/u/mt1988)\
**Post date:** [September 7, 2023, 11:00am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-network/42967/345 "2023-09-07T11:00:36Z")

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thanks! With the first trigger “Roams to AP” I am however not able to specify an AP - how did you manage this a you have it working?

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