# \[APP\]\[Pro\] Ubiquiti UniFi Access

**URL:** <https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357>\
**Category:** Apps\
**Created:** [January 11, 2025, 12:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357 "2025-01-11T12:24:07Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [January 11, 2025, 12:24pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/1 "2025-01-11T12:24:07Z")

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Enable seamless door access with your smart devices—unlock doors with a simple button press or automatically when you arrive home. This app uses the unofficial API and requires you to create a local user on your Unifi console. Please input your information in the configuration.

For the best experience, doors should remain locked by default and only open upon request. The app respects your normal settings, with the limitation that the app does not handle second but only full minutes. Note that doors can’t be re-locked during the standard opening period, but the app will keep you informed.

**Current release:**

> **[Ubiquiti UniFi Access](https://homey.app/da-dk/app/com.ubiquiti.access/Ubiquiti-UniFi-Access/)**
>
> Seamlessly manage door access and security, and let the doors open for you.

**Important Information About Hold Time:**

1. Unlocking occurs in 1-minute intervals. Even if your system is configured for a 10-second unlock time, using the app will round up to a full minute. For example, a 10-second system setting results in the door being unlocked for 1 minute when triggered via the app.

2. During unlocking, re-locking is restricted for the duration of the system’s unlock time. For instance, if your system is set to a 10-second unlock, attempts to re-lock within the first 10 seconds will trigger a warning and fail. After this period, re-locking will function as normal.

**Known bugs**

- ~~Doors are looking after 1 minute, even if the flow card limit is set higher~~ (fixed)

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**Author:** ![Peter\_Johansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_johansson/32/15617_2.png) [@Peter\_Johansson](https://community.homey.app/u/Peter_Johansson)\
**Post date:** [January 16, 2025, 3:19pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/2 "2025-01-16T15:19:55Z")

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Is it possible to get support for Unifi access Hub gate also? It has gate and sidedoor outputs

It is possible to add the device but it only shows the gate.

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**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [January 20, 2025, 6:38pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/3 "2025-01-20T18:38:43Z")

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Hi @Peter_Johansson,

I would like to support the gate as well, but I currently don’t own a UniFi Access Hub, and the available online specifications are limited. To proceed, I’d need access to a device to explore the functionality further. If possible, we could arrange a short screen-sharing session where I can observe the various states. Alternatively, if somebody or UniFi can lend me the device, that would work too.

Feel free to PM me if either option is possible!

Best regards,  
Peter

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**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\
**Post date:** [February 18, 2025, 7:15am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/4 "2025-02-18T07:15:26Z")

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Hi @Peter_Jensen1

Big - big thanks for this app, it was a pleasure to see it has arrived at the app store!

Just one device integrstion I miss, is the ability to get informed if someone is ringing in, or somebody used a proximity card to enter and other doorbell functions.

Are these features on their way and will arrive once?

Rgds

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**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [February 19, 2025, 12:14am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/5 "2025-02-19T00:14:39Z")

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Hi Fac3  
The doorbell function is not straightforward, as the homey app relies on polling the status of devices. The lag will be too significant for live events.

Any ideas on solutions are, of course, welcome.

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**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\
**Post date:** [March 7, 2025, 8:00am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/6 "2025-03-07T08:00:13Z")

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Dear @Peter_Jensen1

I’ve just installed your app, since then I have an issue.

This Door Hub is installed at a gate (for cars), since then gate locks itself immediately after open, no time to get through the gate. Before the homey integration I could open the gate, then close when it was needed. (Sometimes, I have to keep open the gate for unknown period)

The weird thing is, that if I disable the Homey integration, the gate behaves the same way, and I can not find any “auto close” setting to disable in the Access user interface.

Is there any possibility to disable auto lock feature?

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<div class="post-metadata">

**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\
**Post date:** [March 7, 2025, 8:03am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/7 "2025-03-07T08:03:42Z")

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I see. A webhook event as it is available in the Protect could be the solution, but it is not an option for now. Am I right?

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**Author:** ![OkosOtthon\_Labor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/okosotthon_labor/32/90631_2.png) [@OkosOtthon\_Labor](https://community.homey.app/u/OkosOtthon_Labor)\
**Post date:** [March 17, 2025, 10:06am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/9 "2025-03-17T10:06:36Z")

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Dear @Peter_Jensen1

It woud be awesome, if two function become supported: “Leave Open” and “Lockdown”, these are accessible from UI Access app:

 ![IMG_15F50F64735C-1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/9/4925ce62234640b2671c30d3cd190fc48c8b9041.jpeg)

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**Author:** ![Dimitar\_Chobanov](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dimitar_chobanov/32/132314_2.png) [@Dimitar\_Chobanov](https://community.homey.app/u/Dimitar_Chobanov)\
**Post date:** [June 5, 2025, 7:37am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/10 "2025-06-05T07:37:50Z")

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> [@Peter\_Jensen1](#):
>
> Alternatively, if somebody or UniFi can lend me the device, that would work too.

Hi @Peter_Jensen1,

The Ubiquiti UniFi Access app is perfect. But today I installed Gate Hub and it doesn’t work. I can lend you a device if you’re still interested in getting it working.

Regards

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<div class="post-metadata">

**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [June 5, 2025, 6:52pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/11 "2025-06-05T18:52:26Z")

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> [@Dimitar\_Chobanov](#):
>
> The Ubiquiti UniFi Access app is perfect. But today I installed Gate Hub and it doesn’t work. I can lend you a device if you’re still interested in getting it working.

Hi Dimitar  
Will you send me a PM with your email. I have other requests for the GateHub, so lets see if we can nail it.

Best,  
Peter

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<div class="post-metadata">

**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [June 5, 2025, 8:05pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/12 "2025-06-05T20:05:17Z")

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> [@Fac3](#):
>
> This Door Hub is installed at a gate (for cars), since then gate locks itself immediately after open, no time to get through the gate. Before the homey integration I could open the gate, then close when it was needed. (Sometimes, I have to keep open the gate for unknown period)
> 
> The weird thing is, that if I disable the Homey integration, the gate behaves the same way, and I can not find any “auto close” setting to disable in the Access user interface.

Hi Fac  
I’m not sure if this is still an issue, but I don’t fully understand and may need to review some log files. Please DM me.

Best  
Peter

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<div class="post-metadata">

**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [June 5, 2025, 8:09pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/13 "2025-06-05T20:09:25Z")

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> [@Fac3](#):
>
> I see. A webhook event as it is available in the Protect could be the solution, but it is not an option for now. Am I right?

Hi @Fac3 As to my knowledge there is no webhook yet. However, I see the alarm management (including webhooks) in Protect is being developed quite a bit. Hopefully Ubiquity get to Access at some point.

To register they Chime event myself I have set a Shelly Plus Uni on my Access Hub and let that tell me when somebody is at the door.

Best,  
Peter

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<div class="post-metadata">

**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [June 5, 2025, 8:11pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/14 "2025-06-05T20:11:36Z")

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> [@OkosOtthon\_Labor](#):
>
> It woud be awesome, if two function become supported: “Leave Open” and “Lockdown”, these are accessible from UI Access app:

Hi @OkosOtthon_Labor, thank you for the inputs.

As a work around to leave the door unlocked you can make a flow and input a really high amount of hours.

Best  
Peter

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<div class="post-metadata">

**Author:** ![Fac3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fac3/32/4550_2.png) [@Fac3](https://community.homey.app/u/Fac3)\
**Post date:** [June 6, 2025, 5:32am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/16 "2025-06-06T05:32:39Z")

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This issue was caused by the gate electronics because not perfectly aligned gate wings, happened in high wind. It closed itself, was not related to Access. Sorry…

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**Author:** ![Teshiburu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teshiburu/32/130421_2.png) [@Teshiburu](https://community.homey.app/u/Teshiburu)\
**Post date:** [June 6, 2025, 9:18pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/17 "2025-06-06T21:18:54Z")

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Will this get support for the UA Ultra?

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<div class="post-metadata">

**Author:** ![Teshiburu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teshiburu/32/130421_2.png) [@Teshiburu](https://community.homey.app/u/Teshiburu)\
**Post date:** [June 9, 2025, 10:40am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/18 "2025-06-09T10:40:16Z")

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If i can assist in anyway getting the UA Ultra added i would love to help

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<div class="post-metadata">

**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [June 9, 2025, 7:30pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/19 "2025-06-09T19:30:07Z")

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> [@Teshiburu](#):
>
> Will this get support for the UA Ultra?

Hi Teshiburu  
UA Ultra should work already (by selecting the access hub)

In the current test version, I have made the device selection process more intuitive. Let me know how it goes - I’m unable to test the Ultra myself.

> **[Ubiquiti UniFi Access](https://homey.app/da-dk/app/com.ubiquiti.access/Ubiquiti-UniFi-Access/test/)**
>
> Seamlessly manage door access and security, and let the doors open for you.

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<div class="post-metadata">

**Author:** ![michael\_winslow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_winslow/32/81907_2.png) [@michael\_winslow](https://community.homey.app/u/michael_winslow)\
**Post date:** [June 10, 2025, 6:23pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/20 "2025-06-10T18:23:39Z")

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Hello, i dont seem to get Ubiquiti Access to activate in my flow on Door unlocked, could there be a problem ?

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<div class="post-metadata">

**Author:** ![Peter\_Jensen1](https://avatars.discourse-cdn.com/v4/letter/p/c57346/32.png) [@Peter\_Jensen1](https://community.homey.app/u/Peter_Jensen1)\
**Post date:** [June 10, 2025, 8:13pm UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/21 "2025-06-10T20:13:05Z")

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Hi Michael  
It should work, but the app polls the information every 60 seconds, meaning that if you have short open or lock times, the app may never detect the change. I have just released a version in test that lets you poll more frequently in the configuration (try setting it to eg 10 seconds). Let me know if that solves your problem.

> **[Ubiquiti UniFi Access](https://homey.app/en-us/app/com.ubiquiti.access/Ubiquiti-UniFi-Access/)**
>
> Seamlessly manage door access and security, and let the doors open for you.

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<div class="post-metadata">

**Author:** ![Teshiburu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teshiburu/32/130421_2.png) [@Teshiburu](https://community.homey.app/u/Teshiburu)\
**Post date:** [June 30, 2025, 8:22am UTC](https://community.homey.app/t/app-pro-ubiquiti-unifi-access/127357/22 "2025-06-30T08:22:51Z")

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Working spot on thanks 🙂

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