# \[APP\]\[Pro\] Tuya Zigbee App

**URL:** <https://community.homey.app/t/app-pro-tuya-zigbee-app/26439>\
**Category:** Apps\
**Created:** [February 26, 2020, 9:12am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439 "2020-02-26T09:12:23Z")\
**Posts on this page:** 1\
**Showing post:** 4371

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**Author:** ![Jenni\_Seppa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jenni_seppa/32/80641_2.png) [@Jenni\_Seppa](https://community.homey.app/u/Jenni_Seppa)\
**Post date:** [November 20, 2023, 11:22am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4371 "2023-11-20T11:22:43Z")

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Thanks for trying to help me out 🙏  
• The batteries should be ok. They are brand new IKEA rechargable batteries, which came directly from the charger. Homey even shows battery level of 63% for the other sensor that doesn’t show temperature or humidity (other one gives 100% so can’t be sure it is valid reading.  
• Connectivity cannot be the issue. They were added to Homey when I was just few meters from the Homey Pro… and the room is full of IKEA zigbee lights that work as routers.  
• I added them yesterday evening, and the data refresh frequency is ~10mins, so they should be working by now.

I haven’t tried re-adding. Should try that next 🙂

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