# \[APP\]\[Pro\] Tuya Zigbee App **URL:** \ **Category:** Apps\ **Created:** [February 26, 2020, 9:12am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439 "2020-02-26T09:12:23Z")\ **Posts on this page:** 20\ **Page:** 34
**Author:** ![Snoep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snoep/32/114963_2.png) [@Snoep](https://community.homey.app/u/Snoep)\ **Post date:** [September 25, 2024, 5:18am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4952 "2024-09-25T05:18:01Z")
Thanks so much! ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [September 25, 2024, 1:01pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4953 "2024-09-25T13:01:05Z")
Thanks Johan! ![{6B9AE280-DB80-4924-88A2-776678E9C72A}](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a6facfdb9a1dc2bf0eeacd667d0726119f223cc.png) what status do I have to look out for to know its in the test version? ---
**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\ **Post date:** [September 25, 2024, 5:24pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4954 "2024-09-25T17:24:13Z")
> [@Rocky\_Lonigro](#): > > what status do I have to look out for to know its in the test version? Fist the issue will be closed, then a new version will be created and it will be added to the list in the first post. ---
**Author:** ![Peter\_van\_Werkhoven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_van_werkhoven/32/101322_2.png) [@Peter\_van\_Werkhoven](https://community.homey.app/u/Peter_van_Werkhoven)\ **Post date:** [September 26, 2024, 5:15pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4955 "2024-09-26T17:15:26Z")
@johan_bendz Hi Johan, back again en other Homey installed and running again šŸ‘šŸ» I see that the Formaldehyde is giving a reading now so thatā€™s fixed, thanks for that. Yesterday I deleted all the end devices and re-added some router devices to getting them all installed @first and today I wanted to continue with all the end devices Iā€™ve got but canā€™t get them to pair anymore while Iā€™m very close to my Homey and non of them work, have you got a clue what that can be. Thank and best regards Peter. ---
**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\ **Post date:** [September 26, 2024, 8:23pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4956 "2024-09-26T20:23:27Z")
@Peter_van_Werkhoven Good to hear you are back up and that the capability now works as expected. šŸ˜ƒ Regarding the issues with pairing, check this: [Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930) ---
**Author:** ![Tim\_Messerschmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_messerschmidt/32/11398_2.png) [@Tim\_Messerschmidt](https://community.homey.app/u/Tim_Messerschmidt)\ **Post date:** [September 27, 2024, 9:31am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4957 "2024-09-27T09:31:47Z")
Iā€™m trying to add the 3 Gang Wall Switch but keep getting the result of an unknown ZigBee device added. Without the ability to control the 3 switches separatelyā€¦ Am I doing something wrong? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 27, 2024, 9:33am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4958 "2024-09-27T09:33:13Z")
> [@Tim\_Messerschmidt](#): > > Am I doing something wrong? It means the device isnā€™t supported. Have you installed the test version of the app? ---
**Author:** ![Tim\_Messerschmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_messerschmidt/32/11398_2.png) [@Tim\_Messerschmidt](https://community.homey.app/u/Tim_Messerschmidt)\ **Post date:** [September 27, 2024, 9:33am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4959 "2024-09-27T09:33:59Z")
Yes running the test version v0.2.61 ---
**Author:** ![JvdMeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jvdmeulen/32/71049_2.png) [@JvdMeulen](https://community.homey.app/u/JvdMeulen)\ **Post date:** [September 27, 2024, 9:36am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4960 "2024-09-27T09:36:15Z")
check the first post or the appstore-page to see what is or isnā€™;t supported ---
**Author:** ![Tim\_Messerschmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_messerschmidt/32/11398_2.png) [@Tim\_Messerschmidt](https://community.homey.app/u/Tim_Messerschmidt)\ **Post date:** [September 27, 2024, 9:38am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4961 "2024-09-27T09:38:36Z")
\_TZ3000\_aezbqpcu TS0013 Guess itā€™s not supported yet. Where can I make such a request? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 27, 2024, 9:41am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4962 "2024-09-27T09:41:02Z")
> [@Tim\_Messerschmidt](#): > > Where can I make such a request? Check the first post. ---
**Author:** ![Tim\_Messerschmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_messerschmidt/32/11398_2.png) [@Tim\_Messerschmidt](https://community.homey.app/u/Tim_Messerschmidt)\ **Post date:** [September 27, 2024, 9:49am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4963 "2024-09-27T09:49:44Z")
Done, Thanks for the help guys! ---
**Author:** ![Peter\_van\_Werkhoven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_van_werkhoven/32/101322_2.png) [@Peter\_van\_Werkhoven](https://community.homey.app/u/Peter_van_Werkhoven)\ **Post date:** [September 27, 2024, 5:34pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4964 "2024-09-27T17:34:10Z")
@johan_bendz Hi Johan, I managed to add devices again, I did put the Homey into recovery mode and then reinstalled the Firmware again. The only thing is that the Tuya ZigBee app disappears after a while, I had the same issue with my former Homey so I started to delete all unnecessary Appā€™s and reinstalled the necessary oneā€™s again, problem still exist then I reinstalled the Router deviceā€™s one by one and Iā€™ve completed this and problem still exist, I donā€™t know what to do anymore Iā€™m totally confused. See the attached screenshot thereā€™s no Tuya ZigBee app anymore in the app listing. ![Screenshot_2024-09-27-18-01-51-011_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f14f526a4d2ef467bc070628cb3507d3d03a0708.jpeg) Thanks and best regards Peter. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 28, 2024, 12:57am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4965 "2024-09-28T00:57:00Z")
Peter, I noticed you want to select a ā€œThen cardā€. When you only have Tuya Zigbee devices which donā€™t have 'Then" cards, like _sensors_, you simply wonā€™t see the app listed for available flowcards. This is unrelated to the idea of the app appearing to be ā€œuninstalledā€ from Homey. When you select a ā€˜Whenā€™ card, you probably see the app listed. So, when you want to make sure an app is installed or not: - Mobile app: goto ā€¦More \> Apps - Web app: open this link [https://my.homey.app/settings/system/general](https://my.homey.app/settings/system/general) and scroll down. ---
**Author:** ![Peter\_van\_Werkhoven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_van_werkhoven/32/101322_2.png) [@Peter\_van\_Werkhoven](https://community.homey.app/u/Peter_van_Werkhoven)\ **Post date:** [September 28, 2024, 7:30am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4966 "2024-09-28T07:30:24Z")
Hi Peter good morning, Thanks for your reply and you can use the Then cards and the Tuya ZigBee app shows up when itā€™s running like all the others see attached screenshot and yes I know how to get to my installed apps through More \> Apps and there itā€™s always listed so itā€™s still installed but stopped running. So Iā€™m wondering why the app is crashing all the time. ![Screenshot_2024-09-28-09-10-59-950_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/5/e54e19b56be644c838e39d8cbc90d7df186e4452.jpeg) I needed the then card to restart the ZigBee app every Ā½ hour, I did that once but the app settings donā€™t show up anymore to do a Tuya ZigBee restart with the Then Card. Best regards Peter. ---
**Author:** ![JonasW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonasw/32/9425_2.png) [@JonasW](https://community.homey.app/u/JonasW)\ **Post date:** [September 28, 2024, 9:06am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4967 "2024-09-28T09:06:36Z")
To restart apps you ned to activate power user under experiment in settings. Then you get Apps under settings and there you can restart apps. ---
**Author:** ![Peter\_van\_Werkhoven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_van_werkhoven/32/101322_2.png) [@Peter\_van\_Werkhoven](https://community.homey.app/u/Peter_van_Werkhoven)\ **Post date:** [September 28, 2024, 10:02am UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4968 "2024-09-28T10:02:49Z")
Hi Jonas, Thanks for helping me out on this issue, Iā€™ve repaired it again I can remember me turning that option off to see if that has something to do with crashing the app but it didnā€™t, now at least I can restart it with the flow again and waiting for a solution. Thanks again and best regards Peter. MvG, Peter van Werkhoven Verzonden van mijn Xiaomi MI10 Lite 5G ---
**Author:** ![Peter\_van\_Werkhoven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_van_werkhoven/32/101322_2.png) [@Peter\_van\_Werkhoven](https://community.homey.app/u/Peter_van_Werkhoven)\ **Post date:** [September 28, 2024, 1:33pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4969 "2024-09-28T13:33:16Z")
Hi everyone, I want to give an update about the ZigBee app crashing and disappearing, I disabled all of my flowā€™s now and now all the deviceā€™s stay online and no crashing ZigBee app anymore, so it must be in one of my flowā€™s, Iā€™m going to enable them one by one to find out which one it is. Thanks to everyone who was thinking with me, Best regards Peter. ---
**Author:** ![Peter\_van\_Werkhoven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_van_werkhoven/32/101322_2.png) [@Peter\_van\_Werkhoven](https://community.homey.app/u/Peter_van_Werkhoven)\ **Post date:** [October 1, 2024, 12:21pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4970 "2024-10-01T12:21:26Z")
Hi Johan, Finally Iā€™m all up and running again, deleted most of my Appā€™s I not really needed and disabled most of my Flows because of crashing ā€œZigBee test versionā€ app, still have to restart it every 1/2 hour otherwise app still crashes. I also have a reading from my Siren with Temp & Hum function but there are no readings and also no Battery indicators, see screenshots. Also still on LCD Temp & Hum device no Battery indication next set of screenshots. ![Schermafbeelding 2024-10-01 111523](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/2/b231704a47e220ae74798062998f068c1dba8a91.jpeg) ![Schermafbeelding 2024-10-01 111612](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/e/eedcfcea314dac70528e94b4051bca228dd09b58.jpeg) ![Schermafbeelding 2024-10-01 111623](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/2/928312d36d5b24bc8765bd165b4d6f40c09c3c37.jpeg) ![Schermafbeelding 2024-10-01 111716](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/28c14af62206bfddb062315180c8eade20bb53f6.png) ![Schermafbeelding 2024-10-01 141503](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/1/915d7619396df010782bb2e1acf79a35cf54edf0.jpeg) ![Schermafbeelding 2024-10-01 141515](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/efa826f086a96ea9c44318dae5f06f6f37676814.jpeg) Thanks again and have a nice day. Best regards Peter. ---
**Author:** ![Rocky\_Lonigro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocky_lonigro/32/80350_2.png) [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\ **Post date:** [October 1, 2024, 12:26pm UTC](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439/4971 "2024-10-01T12:26:06Z")
question: 4 gang wall remote, there is 3 different ones showing all with the same name - how do I know what to pick when adding a device? [Previous page](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439.md?page=33) [Next page](https://community.homey.app/t/app-pro-tuya-zigbee-app/26439.md?page=35)