# \[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud **URL:** \ **Category:** Apps\ **Tags:** app, unofficial, wifi, homey-pro\ **Created:** [November 25, 2019, 5:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313 "2019-11-25T17:31:12Z")\ **Posts on this page:** 20\ **Page:** 98
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 2, 2024, 6:56pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1997 "2024-02-02T18:56:45Z")
> [@Heula](#): > > also tried with a text notification instead of a boolean notification Does the smoke sensor send a message at all? **Connect a timeline card directly to the triggercard, to find out what message is sent by the smoke sensor.** (It will notify of any Raw event, so remove it when done) Without these kind of check cards, you’re completely in the dark… You can check what values are being sent at the device debug page of the sensor at [iot.tuya.com](https://iot.tuya.com) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/4/449e2a5209732e4690747fab9859828c322ba7cd.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 2, 2024, 7:04pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1998 "2024-02-02T19:04:26Z")
@J33bee Here’s how to re-link with the QR scan: > [@Jurgen\_Heine](#): > > The link between mobile app en cloud project is broken, see post from @B3rt :[Relink your account to mobille app](https://community.homey.app/t/app-pro-tuya-cloud/21313/1133) ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [February 2, 2024, 7:39pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1999 "2024-02-02T19:39:53Z")
There is nothing to unlink. Finally found it… This had to do whit my old config “using” all the datacenters. Pointing to Central Europe (very logical if you are located in Western Europe…) made it work… ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [February 2, 2024, 7:50pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2000 "2024-02-02T19:50:12Z")
No logic thinking, just follow manual 😉☺😉 ---
**Author:** ![Joni\_Leskinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joni_leskinen/32/78214_2.png) [@Joni\_Leskinen](https://community.homey.app/u/Joni_Leskinen)\ **Post date:** [February 3, 2024, 6:08am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2001 "2024-02-03T06:08:38Z")
Something happened a day ago. Tuya cloud app was not able to communicate to tuya cloud. (i wasnt able to manage devices). I uninstalled app and added it back. And I inputed the settings. (username, password, api access key and secret) But when I try to add devices back it keep saying “please configure app first”. If i put wrong API access secret it will give error: “Error: Error: Code: 1004; msg: sign invalid” And with correct one it says “please restart app…” I am assuming from this that app is able to access Tuya cloud? Any ideas what is wrong? ---
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [February 3, 2024, 6:36am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2002 "2024-02-03T06:36:24Z")
Did you check if you need to extend the trial period? ---
**Author:** ![LumeijStraat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumeijstraat/32/56449_2.png) [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\ **Post date:** [February 3, 2024, 7:46am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2003 "2024-02-03T07:46:47Z")
Hi everyone! Since yesterday all my Tuya connections don’t work. Been using app on home for a year and a half and it’s been working ok. I checked if I need to extend trial period and that’s not it. All devices work fine in the Tuya app but non work I’m Homey. Seems more people are having issues? Was thinking it might have something to do with last Homey update? Which my Homey preformed yesterday at 4 in the morning. ---
**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\ **Post date:** [February 3, 2024, 8:03am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2004 "2024-02-03T08:03:52Z")
Stopped working yesterday evening. Only one device gives me an error (missing capability listener: onoff). The rest gives no error, just does not work. ---
**Author:** ![LumeijStraat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumeijstraat/32/56449_2.png) [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\ **Post date:** [February 3, 2024, 8:34am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2005 "2024-02-03T08:34:48Z")
All my devices just don’t work. Did your Homey also update yesterday? ---
**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\ **Post date:** [February 3, 2024, 8:50am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2006 "2024-02-03T08:50:34Z")
Hi. No update, i’m using Pro 19. ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [February 3, 2024, 9:11am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2007 "2024-02-03T09:11:41Z")
Hi @Peter_Kawa , Not sure what you mean here. I have these options in Homey and info from Tuya. ![Capture_1115](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/144941caeddfdcf0a959ada8488220d5ee0baee5.jpeg) ![Capture_1116](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/f/2f8fa05ae0b17973cf8e2584f8cdfb392f9f68e0.jpeg) ![Capture_1117](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/0/f0eb02a898c63aba2aca6510ff90f81e4122869c.jpeg) ![Capture_1118](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/2895792f8c3742e463906ae97cf46ef3906d5421.jpeg) ![Capture_1120](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/9/c9faabc85e161f56e0575f2248c2fcfb7b071581.jpeg) > [@Peter\_Kawa](#): > > Connect a timeline card directly to the triggercard, to find out what message is sent by the smoke sensor. Do you mean like image 1 or like in image 2? Newbee here 😉 Thanks. ---
**Author:** ![Kringloper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kringloper/32/70714_2.png) [@Kringloper](https://community.homey.app/u/Kringloper)\ **Post date:** [February 3, 2024, 9:20am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2008 "2024-02-03T09:20:29Z")
Here also non working Tuya cloud devices. Running a pro '23, but it’s not updated recently. Tuya app is working fine. Only my mrc floor heating device gives me an error. Other devices (lights) just don’t respond. ![Screenshot_2024-02-03-10-19-38-53_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/c/8c6154bc8bd117f1092803013d4ac2c9f06306ea.jpeg) ---
**Author:** ![Joni\_Leskinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joni_leskinen/32/78214_2.png) [@Joni\_Leskinen](https://community.homey.app/u/Joni_Leskinen)\ **Post date:** [February 3, 2024, 9:21am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2009 "2024-02-03T09:21:43Z")
Yes it was expired, and now its again valid, and it started to work, thx. ---
**Author:** ![mbnn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbnn/32/36655_2.png) [@mbnn](https://community.homey.app/u/mbnn)\ **Post date:** [February 3, 2024, 9:55am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2010 "2024-02-03T09:55:18Z")
Same problem here with my Duux Edge heating (tried restarting app, re-adding device to Tuya cloud (it is linked), but now the Homey app says: Please configure the app first. The app is configured and logged in though. Time to replace this thing for once and for all, im switching over to Mill heaters. ---
**Author:** ![Wouter\_Rijkhoff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wouter_rijkhoff/32/56863_2.png) [@Wouter\_Rijkhoff](https://community.homey.app/u/Wouter_Rijkhoff)\ **Post date:** [February 3, 2024, 10:05am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2011 "2024-02-03T10:05:07Z")
All my Tuya devices stopped working since yesterday evening. No response if I manually start a flow. All dead. Strange. Any clue? ---
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [February 3, 2024, 10:09am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2012 "2024-02-03T10:09:40Z")
FWIW: my Tuya devices still work. Homey Pro 2023 For the people that have non working Tuya devices: are these sensors, lights or both? I only have lights and an infrared panel heater. ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [February 3, 2024, 10:11am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2013 "2024-02-03T10:11:32Z")
Same problem here. Starting yesterday evening no lights or other device reacting to my Homey. On the SmartLife app everything works. Same message appears: Please configure the app first. App is configured. I’m trying to extend trial period. Never had to do this before. Found the option to extend trial period. Strange, the trial period had finished in october 2022, extend in progress or something like that. But till yesterday evening everything worked, so I don’t think that’s the cause. What do you fill in the different fields? - 6 months - Developer identity: Others? - Project overview: developing items for use in a home environment? EDIT 1: How long does it take before the extension of the trial period is granted? EDIT 2: I can’t select any scene in a flow from my SmartLife app, although I selected them before and the scenes are available in the SmartLife app. Seems like the connection between the Tuya Cloud app and the underlying project and app (SmartLife or Tuya) is lost. ---
**Author:** ![Piet\_Borst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/piet_borst/32/70886_2.png) [@Piet\_Borst](https://community.homey.app/u/Piet_Borst)\ **Post date:** [February 3, 2024, 11:30am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2014 "2024-02-03T11:30:15Z")
me too. last night all Tuya devices stopt working. in the tijdlijn I got a message: You are still using the old deprecated API and drivers, please switch to new drivers only ---
**Author:** ![RobFlu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robflu/32/33083_2.png) [@RobFlu](https://community.homey.app/u/RobFlu)\ **Post date:** [February 3, 2024, 11:42am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2015 "2024-02-03T11:42:37Z")
Tried removing a device. When I tried to add it again I got the error message “configure app” ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [February 3, 2024, 11:54am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2016 "2024-02-03T11:54:06Z")
That message can have another cause. Check what is in the settings of your app, in the authentication settings section, besides choose the desired api. If there is legacy mentioned, than that can be the cause. [Previous page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=97) [Next page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=99)