# \[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud **URL:** \ **Category:** Apps\ **Tags:** app, unofficial, wifi, homey-pro\ **Created:** [November 25, 2019, 5:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313 "2019-11-25T17:31:12Z")\ **Posts on this page:** 20\ **Page:** 76
**Author:** ![Zawinul](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zawinul/32/71221_2.png) [@Zawinul](https://community.homey.app/u/Zawinul)\ **Post date:** [April 12, 2023, 1:59pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1539 "2023-04-12T13:59:29Z")
For those who experience the “Missing capability listener: onoff” error → try restarting the Tuya Cloud app and the devices controlled from the previously created flows will work again. It worked the same for me as it did two days ago: the app still responds to control panel commands with an error message, you still can’t add new devices, you can’t create new flows with Tuya devices nor edit old ones but at least all devices controlled by flows are working again. ---
**Author:** ![Ralph\_Z](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralph_z/32/119277_2.png) [@Ralph\_Z](https://community.homey.app/u/Ralph_Z)\ **Post date:** [April 12, 2023, 2:06pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1540 "2023-04-12T14:06:21Z")
I’ve restarted the app about 25 times now. Didn’t help unfortunatelly :(. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:07pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1541 "2023-04-12T14:07:15Z")
This is true. I get timeline notifications of the raw messages. But how can we fix this by communicating with appropriate devices? I already tried deleting and readding the Tuya Cloud. I even tried to reset the Homey with a fresh interface. Even pushed a update with a reset on Homey without putting back a back-up. But it still will not work. Is it something in the root (of the app) causing this problem? ---
**Author:** ![Ralph\_Z](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralph_z/32/119277_2.png) [@Ralph\_Z](https://community.homey.app/u/Ralph_Z)\ **Post date:** [April 12, 2023, 2:15pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1542 "2023-04-12T14:15:12Z")
When I restart de Tuya Cloud app I get a notification 'Timed out after 30000 ms.". But I can see the plugs are reloading in de app. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2023, 2:23pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1543 "2023-04-12T14:23:02Z")
> [@bayrambass](#): > > I have stumbled upon information which I might think what can be the problem. I don’t know if Tuya has a maximum API request handler but somewhere I read it was 500 request per hour max. > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7caf71f0c79b13aa079e2d7a93534a5f92f74518.png) > > _NOTE: This is API request from Homey only and is still connected with my Homey._ > > What I did is create a flow automation which starts all automated flow every 15 seconds. For example the flow for hall is started every 15 seconds and checks if the sensors/lights are on off. YW. Where is that graph, can’t find it 🤣 Found the API limits: 500 calls /sec 500,000 calls / day ![Screenshot_20230412-161442_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/7/873a506a98835d46f091a866ac2b0819e8d53260.jpeg) That seems quite generous for free of charge usage. Q: Why would you start flow every 15s to check if a light / sensor is on or off? Homey keeps on track with the states, the current state is the last reported state? . > [@bayrambass](#): > > Can you also do this with lights and sensors? I don’t really have power sockets which run through Tuya Cloud. Read the “raw commands” section in post #1 You can control almost any Tuya device, and let Tuya control Homey by almost anything. > [@Jurgen\_Heine](#): > > ### Raw commands > > You can receive all messages send for devices with trigger cards. Also there are now action cards to send commands to you device. On this way you can interact with not directly supported devices are commands. Combine it with the virtual devices app and you can control most of your devices. It’s a function for advanced users, there is no validation when sending a command to your device. > > To get the device id’s, commands and possible values you can create a flow with the text event received trigger card. This card is returning device id, command and value for each action. Log the returned values to log app to know the commands of your devices, deviceid’s and possible values. > > See also Howto of @Peter_Kawa: [[App][Pro] Tuya Cloud - #765 by Peter\_Kawa](https://community.homey.app/t/app-pro-tuya-cloud/21313/765) ---
**Author:** ![Bert\_Wissink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bert_wissink/32/30075_2.png) [@Bert\_Wissink](https://community.homey.app/u/Bert_Wissink)\ **Post date:** [April 12, 2023, 2:26pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1544 "2023-04-12T14:26:04Z")
Check this post in which I explained it to Jonny: > [@\[App\]\[Pro\] Tuya Cloud](https://community.homey.app/t/app-pro-tuya-cloud/21313/1535): > > Hi Jonny, firstly, you will need to create an Advanced Virtual Device (AVD) via the “Device Capabilities” app on your Homey. And then define numeric variables for the device. Here is an example for one of my power plugs: [image] [image] Make sure you configure “Show as” with “Power (Sensor)” and select “Devices” next to “Reflect”, then select the power plug you want to reflect. You can select a “Capability” if you want, but it is not necessary. Configure the rest as you see fit. I created 3… ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:27pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1545 "2023-04-12T14:27:39Z")
If the last state is not received by Homey then the light stay on. I had this problem since the beginning and the workaround is to have a flow start a flow to rescan the last state of a device like the sensor with a IF, AND and THEN rules. This always worked flawless for me. But if I don’t exceed the 500.000 calls a day then that is not the issue. Also not issue with flow checking devices every 15 seconds. Then there is another ghostly problem which we can’t see or troubleshoot. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:30pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1546 "2023-04-12T14:30:33Z")
Yeah I saw this. But why take the hard road when you just can keep it simple? Tuya Cloud always worked for me with minor bugs now I need to write a book of codes in advanced flow and research all stuff which is beyond limitations of keeping it simple. Right? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2023, 2:32pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1547 "2023-04-12T14:32:01Z")
> [@bayrambass](#): > > If the last state is not received by Homey then the light stay on. I had this problem since the beginning Works flawless here, no need for check flows. I’m thinking there’s a wifi or IP address issue? Did you reserve IP’s for every Tuya wifi device? ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:32pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1548 "2023-04-12T14:32:35Z")
Yeah, every device has a reserved IP DHCP with MAC adress. And no there is no issue with wifi because all the devices work flawlessly in the Smart Life app and has stable wifi connection ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2023, 2:36pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1549 "2023-04-12T14:36:21Z")
You seem to want something which is not there at the moment. The only advice I can give atm: spread the word about the app needing a new developer/maintainer. He/she can check things out, and read your diagnostic reports f.i. If the app was seriously broken, everyone should have issues imho. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:40pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1550 "2023-04-12T14:40:28Z")
I can ensure you that I am not the only one having this problem. I have already said that there is something wrong within Homey with the Tuya Cloud app as if communications with the devices are broken. My Homey can communicatie with the Tuya Cloud IoT but as Bert said it can’t translate raw messages to the appropriate devices. We can try find a developer but this should be the responsibility of the marketing team of Homey because they sold me the product with terms that it supports over 10.000+ devices. It can’t even support a developer which can support my +10 devices. I hope we can quickly find some developer or that Homey steps in to make their customers satisfied. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:45pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1551 "2023-04-12T14:45:56Z")
> [@Peter\_Kawa](#): > > Where is that graph, can’t find it 🤣 You can find the graph in Tuya Cloud IoT under “Cloud Development \> Data statistics \> API statistics” 🙂 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2023, 2:51pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1552 "2023-04-12T14:51:45Z")
Like I said, you want someting which is not there at the moment… 🤗 I’m curious, what did Athom say about your issues with a community app? ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 2:54pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1553 "2023-04-12T14:54:27Z")
You can repeat it as many times as you want but I don’t pay 400 euro’s for something that is not there :). So we need to get it done which should not be our concern at the first place. > [@Peter\_Kawa](#): > > I’m curious, what did Athom say about your issues with a community app? What do you mean? My issues about Tuya Cloud app developer within this forum to Athom support? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2023, 3:44pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1554 "2023-04-12T15:44:47Z")
Well, you wrote something like ‘Athom should do something about apps without developers’ I really think it’s best to write directly to Athom support about those things, and the forum members also can’t really help you with these questions. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 3:48pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1555 "2023-04-12T15:48:39Z")
Help is always appreciated especially if we can help another. We know our limitations of what we can as a Homey user. But that’s not my frustration where it lies. > [@Peter\_Kawa](#): > > ‘Athom should do something about apps without developers’ Quote me with where I said this? I will directly contact Athom support for this. Thanks for the advice! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2023, 4:27pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1556 "2023-04-12T16:27:44Z")
You’re welcome. Just trying to help you out 🙃 > [@bayrambass](#): > > Quote me with where I said this? I did interpret this as something like “Athom should do something about apps without developers”: > [@bayrambass](#): > > We can try find a developer but this should be the responsibility of the marketing team of Homey because they sold me the product with terms that it supports over 10.000+ devices. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [April 12, 2023, 4:46pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1558 "2023-04-12T16:46:42Z")
Ahh no, the meaning behind is that I find it actually the responsibility of Homey to find a developer for this community and the Tuya Cloud app. I can get any app I want on my iPhone but I want to be able to do the same with Homey. They are selling the product with support for +10.000 devices but my +10 devices are unsupported at the moment. The developers on this platform have no single way to get a chance to grow or earn but to work hard and deliver Homey the money. I want my 400 euro’s to be worth something 🙂 ---
**Author:** ![Bert\_Wissink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bert_wissink/32/30075_2.png) [@Bert\_Wissink](https://community.homey.app/u/Bert_Wissink)\ **Post date:** [April 12, 2023, 5:26pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1559 "2023-04-12T17:26:58Z")
Well, if the easy road is “under construction”, one might wait for it to reopen, or take an alternative route to get it working 🙂 I know, it’s frustrating sometimes… If I had the skills/experience to pick up further development of this app, I would to it. [Previous page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=75) [Next page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=77)