# \[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud

**URL:** <https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313>\
**Category:** Apps\
**Tags:** app, unofficial, wifi, homey-pro\
**Created:** [November 25, 2019, 5:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313 "2019-11-25T17:31:12Z")\
**Posts on this page:** 20\
**Page:** 69

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**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\
**Post date:** [December 16, 2022, 10:25pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1393 "2022-12-16T22:25:29Z")

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my tuya cloud on homey hasnt been working for a few day either

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**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\
**Post date:** [December 16, 2022, 10:30pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1394 "2022-12-16T22:30:32Z")

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I have tried removing devices and adding them again, but then I am told I must configure the app first

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**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\
**Post date:** [December 16, 2022, 10:40pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1395 "2022-12-16T22:40:25Z")

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Re-entering the password results in error code 1106, permission denied.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 17, 2022, 1:29am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1396 "2022-12-17T01:29:44Z")

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> [@ArnarS](#):
>
> 1106

All info is in the first post of this topic.  
The search function works very well 😉

> ![Screenshot_20221217-022821_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/9/098be8ac5f2fbc0a928b2ac15ad2d948d8db4c2e.jpeg)

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**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [December 17, 2022, 9:04am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1397 "2022-12-17T09:04:56Z")

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@Peter_Kawa and no solution there for my problem…

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**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\
**Post date:** [December 17, 2022, 10:53am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1398 "2022-12-17T10:53:10Z")

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I have reset the Smart Life app passwd and made sure the passwd entered in the Homey Tuya app settings is the same. So no more 1106. But…

When I try to add a device, the tuya cloud app tells me I need to configure the app.  
This had been working for about a month, then suddenly stopped working.  
I can clearly see the cloud project on tuya, I can see the devices, the Smart life app is linked.

I have removed/re-installed the tuya cloud app on Homey and re-entered account, passwd, secret.  
No change, still get the ‘configure the app’ message when trying to add devices. Homey is restarted.

best regards,  
Arnar

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 17, 2022, 8:35pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1399 "2022-12-17T20:35:03Z")

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> [@Hycken](#):
>
> error message: Missing Capability Listener: onOff

> [@Hycken](#):
>
> and no solution there for my problem…

Hi Hycken, I replied to ArnarS.  
For your issue “error message: Missing Capability Listener: onOff”, I have no instant solution. Try to remove that device and add it again.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 17, 2022, 8:39pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1400 "2022-12-17T20:39:30Z")

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Show your TC app config screen (with personal data blurred) please

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**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [December 17, 2022, 9:12pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1401 "2022-12-17T21:12:48Z")

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> [@Peter\_Kawa](#):
>
> The search function works very well 😉

Your answer is a bit humoristic, The search function works very well 😉

Does not work.

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**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\
**Post date:** [December 17, 2022, 9:32pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1402 "2022-12-17T21:32:34Z")

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Usually this happens if the device has a changeable capability (onoff / switch in your case), but the app doesn’t provide an event handler to react on the input. That’s an app issue.  
So please add some more informations that the involved developer(s) can take a look at it.

- what Homey device?
- what Tuya device?
- for further investigation perhaps the device state (possible values) from Tuya iot cloud.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 17, 2022, 9:58pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1403 "2022-12-17T21:58:37Z")

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> [@Hycken](#):
>
> Your answer is a bit humoristic

No I was dead serious this time 😉 😀. As you can see at the screenshot I added, the first result is already the post with the possible solutions.  
And these questions about those error codes were asked and answered here many times already 🤗

Can you show please which search phrase does not work in your case? Maybe we can find what’s not working for you.

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [December 18, 2022, 12:59am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1404 "2022-12-18T00:59:47Z")

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One of the answers was a pi-hole that was blocking the acces.  
Maybe this is also the case for @Hycken

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/0/70958c7ad53bfcb84996b7f22e7edce46842e697.png)

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<div class="post-metadata">

**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [December 18, 2022, 7:20am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1405 "2022-12-18T07:20:32Z")

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😂

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**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\
**Post date:** [December 18, 2022, 11:10am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1406 "2022-12-18T11:10:30Z")

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There are 2 possible problems. Wrong configuration or skipping one of the steps when first time new API is used. Besides misconfiguration there is of course the expiring trial which has to be renewed. If it did work correctly before with **new** API, it’s mostly expired services. If a device is not found, it’s possible not supported yet. Tuya uses device categories, and some device types have multiple categories and Tuya is adding new categories. This means for example that lights are supported with many categories, but if there is an new one, this one is not supported unless it is added. Also getting no error on settings page **doesn’t** mean you have configured everything correctly. It only means that this app can communicate successfully with the API. But you still can have errors, when operating a devices, if the Tuya IOT platform is not setup correctly.

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**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\
**Post date:** [December 18, 2022, 1:07pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1407 "2022-12-18T13:07:07Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/1973dc278a1e0accf32f384c2bf559d1bdd99e4e.png)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 18, 2022, 6:37pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1408 "2022-12-18T18:37:32Z")

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That looks OK to me.  
(App removal and such is not of any use I think.)

Datacenter = Central Europe (45 Danmark )?  
All services are not to be renewed?

> [@Peter\_Kawa](#):
>
> see screenshot below
> 
> ![Screenshot_20221206-173813_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be1d493e90e0916d8e5d096678303cbd85dd3199.jpeg)

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**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [December 18, 2022, 7:56pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1409 "2022-12-18T19:56:36Z")

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Renewal was crazy expensive

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<div class="post-metadata">

**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\
**Post date:** [December 18, 2022, 8:11pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1410 "2022-12-18T20:11:27Z")

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You can renew the trial as described in post 1

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<div class="post-metadata">

**Author:** ![Hycken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hycken/32/33966_2.png) [@Hycken](https://community.homey.app/u/Hycken)\
**Post date:** [December 18, 2022, 8:45pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1411 "2022-12-18T20:45:32Z")

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But I guess you only can extend it once?

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<div class="post-metadata">

**Author:** ![ArnarS](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnars/32/33981_2.png) [@ArnarS](https://community.homey.app/u/ArnarS)\
**Post date:** [December 18, 2022, 9:38pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1412 "2022-12-18T21:38:29Z")

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Huh, finally found a button to click:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/f/afa4071f1d8b1b6e9f9a99906ef075325bc2cc62.png)

Didnt realize I had to click the ‘View details’.  
The extension has now been applied for (6 months). It is under review…?

Data center is central europe.

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