# \[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud **URL:** \ **Category:** Apps\ **Tags:** app, unofficial, wifi, homey-pro\ **Created:** [November 25, 2019, 5:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313 "2019-11-25T17:31:12Z")\ **Posts on this page:** 20\ **Page:** 57
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [October 13, 2022, 5:32pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1146 "2022-10-13T17:32:51Z")
When you operate a socket f.i., don’t you get the “missing capability: onoff” error message? ---
**Author:** ![Rick\_Delput](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_delput/32/56448_2.png) [@Rick\_Delput](https://community.homey.app/u/Rick_Delput)\ **Post date:** [October 13, 2022, 6:49pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1147 "2022-10-13T18:49:05Z")
hi there I have a problem. the communication between homey and the tuya radiator knob, if i change temprature in homey in the radiator knob itself it changes in tuya app too. also when i change the virtual thermostat it changes in the tuya app. only then will it not be passed on to the homey variant. even when I adjust it in the tuya app, nothing happens in the homey… ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/05f10755c20cdefc4b7bf4c6c345c16e1712bcf5.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/1/819a04f97705292178944ea4b9bf8e1a032de351.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/d/4d17d52554fbc2b11b756c7a41c13be1758c7977.png) ---
**Author:** ![Wondah](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wondah/32/56478_2.png) [@Wondah](https://community.homey.app/u/Wondah)\ **Post date:** [October 13, 2022, 7:00pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1148 "2022-10-13T19:00:48Z")
Long time lurker here, but created my account to thank you for this lol, Think i have spend about 10 hours if not more trying to fix it but didn’t work, thank you very much! ---
**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\ **Post date:** [October 13, 2022, 7:05pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1149 "2022-10-13T19:05:19Z")
If you updated to the last testversions, you need to remove and re-add the thermostat because the app was changed to use thedevice scale factor. This way you don’t need to use the \*10 in your flow. > [@\[App\]\[Pro\] Tuya Cloud](https://community.homey.app/t/app-pro-tuya-cloud/21313/1114): > > @Jurgen_Heine I made a new PR including a scale factor for heater/thermostat devices. This way, every device can use its scale factor which defines the amount of decimal places and the correction factor for read/set values. The scale factor seems to be dependent on the amount of decimals defined by the device manufacturer. @all users using heater or thermostat device: This change will break all devices not using the default 1 decimal version (e.g. Duux heater). If you are experiencing no ch… But there is stil abug in the device. Jurgen will offer a new testversion soon. So please for the next test version. install and re-add the thermostat after the update. Th ethermostat should have the correct temperature scale and step count. ---
**Author:** ![B3rt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b3rt/32/9435_2.png) [@B3rt](https://community.homey.app/u/B3rt)\ **Post date:** [October 13, 2022, 7:07pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1150 "2022-10-13T19:07:48Z")
what happens if you press SAVE in settings menu of the TUYA app. ---
**Author:** ![Rick\_Delput](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_delput/32/56448_2.png) [@Rick\_Delput](https://community.homey.app/u/Rick_Delput)\ **Post date:** [October 13, 2022, 7:09pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1151 "2022-10-13T19:09:09Z")
I just paired that thermostat 2 hours ago. so it couldn’t be that. I’m waiting for the update. thanks ---
**Author:** ![AndySWE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andyswe/32/16990_2.png) [@AndySWE](https://community.homey.app/u/AndySWE)\ **Post date:** [October 13, 2022, 7:13pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1152 "2022-10-13T19:13:07Z")
Unfortunately not working for me… 😢 ---
**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\ **Post date:** [October 13, 2022, 7:13pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1153 "2022-10-13T19:13:26Z")
It’s surely caused by the \*10 in the flow. The “new” test version is using the scale for the device, so you should set the temperature from your thermostat directly. The current version has a bug where the max value of the thermostat is x10 higher than it should be. That’s fixes in the next version, but needs a new pairing. ---
**Author:** ![DjTail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djtail/32/21911_2.png) [@DjTail](https://community.homey.app/u/DjTail)\ **Post date:** [October 13, 2022, 7:13pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1154 "2022-10-13T19:13:48Z")
The app just stopped working for me, already added devices dont respond. And if i try to add a new device it says “please configure app first”. IF I go into config this is what i see when i press save. Tried both stable and test version ![Screenshot_20221013-195804_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/c/9c51d7943bef459086d4ba00b1f4884c0cd252a7.jpeg) ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [October 13, 2022, 7:18pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1155 "2022-10-13T19:18:36Z")
@RonnyW , your last PR is now on test. Thanks for good work 👍 🙂 ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [October 13, 2022, 7:23pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1156 "2022-10-13T19:23:37Z")
@Wondah, you can complain here, but you should complain by Tuya. It’s not my choice on how it should work, but it’s the way Tuya wants. It’s better then not able to connect at all. Together with other community members we try to get users to connect their Tuya devices to Homey. @DjTail It’s literal couple post above… ---
**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\ **Post date:** [October 13, 2022, 7:25pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1157 "2022-10-13T19:25:44Z")
The [update](https://homey.app/de-de/app/com.tuya.cloud/Tuya-cloud/test/) is online. You can try… @anon61197305 too. The max range should now be ok for the thermostate. Just re-add please after update. ---
**Author:** ![Rick\_Delput](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_delput/32/56448_2.png) [@Rick\_Delput](https://community.homey.app/u/Rick_Delput)\ **Post date:** [October 13, 2022, 7:42pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1158 "2022-10-13T19:42:24Z")
got the new version of the app. and reconnected the thermostat to the tuya app and re-added it to the tuya cloud but made no difference. if I change the temperature in the cloud app, it also changes in the tiua app, When I change the flow temperature, nothing happens. and if I change the temperature in the tuya app, nothing happens in the homey cloud app either ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/6/76b1d0483816e8f6fa62e6bfc7388807266d7b5c.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/bacba68a92d398abc5e9a9b0e4edad0634865d1c.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/8/b8fa7939dcc7c549db28d91f719afa7b2fe0780a.jpeg) ---
**Author:** ![RonnyW](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronnyw/32/10879_2.png) [@RonnyW](https://community.homey.app/u/RonnyW)\ **Post date:** [October 13, 2022, 7:45pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1159 "2022-10-13T19:45:51Z")
That’s a Tuya cloud issue. Plese check the other post from yesterday until today. ---
**Author:** ![DjTail](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djtail/32/21911_2.png) [@DjTail](https://community.homey.app/u/DjTail)\ **Post date:** [October 13, 2022, 7:58pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1160 "2022-10-13T19:58:50Z")
Thx that did it, did’t check so many post back ---
**Author:** ![Rick\_Delput](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_delput/32/56448_2.png) [@Rick\_Delput](https://community.homey.app/u/Rick_Delput)\ **Post date:** [October 13, 2022, 8:00pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1161 "2022-10-13T20:00:59Z")
I just did that tuya app listens to tuya homey(when i change something in the homey tuya it also changes in my phone tuya app) tuya homey does not listen to the tuya app (when something changes in the tuya phone app, nothing happens in homey) and the tuya app and tuya homey don’t listen to the advanced flow ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [October 13, 2022, 8:15pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1162 "2022-10-13T20:15:12Z")
Did you select all the services as mentioned in post 1. It sounds like you forgot Device Status Notification… ---
**Author:** ![Rick\_Delput](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_delput/32/56448_2.png) [@Rick\_Delput](https://community.homey.app/u/Rick_Delput)\ **Post date:** [October 13, 2022, 8:19pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1163 "2022-10-13T20:19:48Z")
this is wat i do/get ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e87ed4b4132a401837f9457ec5b6dda87ccc42b.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/286a17323ba36531ddf53309c703dc911feaf727.png) ---
**Author:** ![Rudi\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rudi_hendrix/32/31931_2.png) [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Post date:** [October 13, 2022, 8:28pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1164 "2022-10-13T20:28:42Z")
Thanks! Not that much work and it is fixed! My wife said:“So, they present a new device and then immediately break the current ones?” 😃 ---
**Author:** ![Rick\_Delput](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_delput/32/56448_2.png) [@Rick\_Delput](https://community.homey.app/u/Rick_Delput)\ **Post date:** [October 13, 2022, 8:41pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/1165 "2022-10-13T20:41:24Z")
I also re-linked my account again, and reset the thermostat to factory settings and paired it again. without success the same story as below the problem remains > [@Rick\_Delput](#): > > tuya app listens to tuya homey(when i change something in the homey tuya it also changes in my phone tuya app) > tuya homey does not listen to the tuya app (when something changes in the tuya phone app, nothing happens in homey) > and the tuya app and tuya homey don’t listen to the advanced flow > [@Rick\_Delput](#): > > this is wat i do/get > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/e/9e87ed4b4132a401837f9457ec5b6dda87ccc42b.png) > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/286a17323ba36531ddf53309c703dc911feaf727.png) [Previous page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=56) [Next page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=58)