# \[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud **URL:** \ **Category:** Apps\ **Tags:** app, unofficial, wifi, homey-pro\ **Created:** [November 25, 2019, 5:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313 "2019-11-25T17:31:12Z")\ **Posts on this page:** 20\ **Page:** 108
**Author:** ![robjo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robjo/32/81016_2.png) [@robjo](https://community.homey.app/u/robjo)\ **Post date:** [March 22, 2024, 5:13pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2208 "2024-03-22T17:13:43Z")
Same issue here… I also tried changing the password on my iOT-account, but it’s not updating. Still only accepting the old password. ---
**Author:** ![Sander\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_bakker/32/80078_2.png) [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\ **Post date:** [March 22, 2024, 6:09pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2209 "2024-03-22T18:09:04Z")
So you think the problem is on the Tuya Iot side? ---
**Author:** ![Jay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jay/32/78869_2.png) [@Jay](https://community.homey.app/u/Jay)\ **Post date:** [March 22, 2024, 6:12pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2210 "2024-03-22T18:12:29Z")
Also have this issue unfortunately ---
**Author:** ![Bas\_Wolting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bas_wolting/32/48919_2.png) [@Bas\_Wolting](https://community.homey.app/u/Bas_Wolting)\ **Post date:** [March 22, 2024, 6:33pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2211 "2024-03-22T18:33:04Z")
Also problems over here ---
**Author:** ![Wes786](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wes786/32/101605_2.png) [@Wes786](https://community.homey.app/u/Wes786)\ **Post date:** [March 22, 2024, 7:00pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2212 "2024-03-22T19:00:53Z")
I’m also having these problems. Quite relieved to read I’m not the only one. Let’s hope it gets fixed sooner rather than later. ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [March 22, 2024, 7:26pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2213 "2024-03-22T19:26:09Z")
Hi, Same for me. But I tried to extend my IoT Platform ([https://eu.iot.tuya.com/](https://eu.iot.tuya.com/)) trail period with request on and after 5 minutes everything is working again. New expiration date is 22.09.2022. Also I restarted Tuya app and refreshed scenes in settings. I also re-add my Official Api Access Secret and changed UseDesired Apis to - Use offical only. It is working again. Best regards ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [March 22, 2024, 7:36pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2214 "2024-03-22T19:36:03Z")
No issues with Tuya WiFi, last updated 31seconds ago. @Lukasz_Kostek got a point on the IoT-Platform. It is supposed to be just some months, but it was working after that, but now they have “killed” it. Maybe you guys should renewal your subcription? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 22, 2024, 7:52pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2215 "2024-03-22T19:52:06Z")
> [@Wes786](#): > > Let’s hope it gets fixed That won’t help. Please read the first post, there’s no one “at the wheel” 😌 ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 22, 2024, 7:52pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2216 "2024-03-22T19:52:42Z")
### @ ALL with a ‘dead’ app: When you go to app config, and hit “refresh”, it should show an error message. Maybe that clears things up. Also, **it’s not a generic issue** , here it still runs fine Homey Pro 2019 TC app v1.1.24 > ![Screenshot_20240322-203551_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5b008468a69d25d44eb3f71f9eb505fd7a15a70a.jpeg) > ![Screenshot_20240322-203010_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/55da987415447b6b122549b66cc075c4889e2137.jpeg) . Also, _if applicable_, are you sure your internet IP address didn’t change recently? > ![Screenshot_20240322-203641_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d8a266310223d4452eacc66cfbc6ac3c0e258757.jpeg) ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [March 22, 2024, 7:53pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2217 "2024-03-22T19:53:56Z")
> [@Peter\_Kawa](#): > > Also, _if applicable_, are you sure your internet IP address didn’t change recently? Is that relevant, when every device gets a virtualt device ID? My external Adress changes regulary, no issues with that. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 22, 2024, 7:58pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2218 "2024-03-22T19:58:52Z")
😅 That’s why I wrote ‘if applicable’. Which means, if you enabled the IP allow list, an option which I marked on the screenshot, with a red pencil. I restricted outside access to my IP only. Didn’t you? ---
**Author:** ![Marius\_Stensrod](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_stensrod/32/56540_2.png) [@Marius\_Stensrod](https://community.homey.app/u/Marius_Stensrod)\ **Post date:** [March 22, 2024, 8:00pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2219 "2024-03-22T20:00:40Z")
> [@Peter\_Kawa](#): > > Which means, if you enabled the IP allow list, an option which I marked on the screenshot, with a red pencil. That is a option that is enabled by default i think, and it is requestion som tinkering to disable it. But i get your post. > [@Peter\_Kawa](#): > > I restricted outside access to my IP only. Didn’t you? Check my comment above. What i have done, is not relevant. ---
**Author:** ![Dag\_Gulbrandsrud](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dag_gulbrandsrud/32/71759_2.png) [@Dag\_Gulbrandsrud](https://community.homey.app/u/Dag_Gulbrandsrud)\ **Post date:** [March 22, 2024, 8:14pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2221 "2024-03-22T20:14:46Z")
This worked for me to - I’m up running again. The “IoT Core” status was expired. Followed these instructions: [How do I extend the trial period of my cloud development service? (tuya.com)](https://support.tuya.com/en/help/_detail/Kc3n6kr7kllhc) Took less than five minutes from request sendt to get re-activated. ---
**Author:** ![Jim\_McAtear](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jim_mcatear/32/96184_2.png) [@Jim\_McAtear](https://community.homey.app/u/Jim_McAtear)\ **Post date:** [March 22, 2024, 10:04pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2222 "2024-03-22T22:04:24Z")
This seemed to be my issue as well, although I’m sure I extended it when I got an email from Tuya to do so. Anyway I managed to extend it and all is well again. ---
**Author:** ![Matti\_Hirvonen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matti_hirvonen/32/79184_2.png) [@Matti\_Hirvonen](https://community.homey.app/u/Matti_Hirvonen)\ **Post date:** [March 23, 2024, 7:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2224 "2024-03-23T19:31:42Z")
Above worked for me also. However i Cant’t recomend Tuya devices with Homey for anyone. Very mysterious to get them work 😅 ---
**Author:** ![Tom\_Neijnens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_neijnens/32/80596_2.png) [@Tom\_Neijnens](https://community.homey.app/u/Tom_Neijnens)\ **Post date:** [March 23, 2024, 8:06pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2225 "2024-03-23T20:06:47Z")
Same here, was approved within minutes. Now everything works again. Thanks you ---
**Author:** ![Jay](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jay/32/78869_2.png) [@Jay](https://community.homey.app/u/Jay)\ **Post date:** [March 23, 2024, 8:09pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2226 "2024-03-23T20:09:14Z")
Thank you, followed the instructions and works again! ---
**Author:** ![Glenn\_Seegers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_seegers/32/8353_2.png) [@Glenn\_Seegers](https://community.homey.app/u/Glenn_Seegers)\ **Post date:** [March 23, 2024, 9:54pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2227 "2024-03-23T21:54:03Z")
Maybe, just maybe, buy devices that are not reliant on a Chinese cloud server to work. There are enough brands and devices that work directly with homey without cloud, they’re probably a little more expensive but they still work whenever your internet is down. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [March 23, 2024, 11:56pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2228 "2024-03-23T23:56:27Z")
> [@Glenn\_Seegers](#): > > they still work whenever your internet is down. True, Glenn, Homey can’t control Tuya Wifi devices without internet, and I do prefer local control as well. But, we won’t be left in the dark without internet: When using the Tuya phone app, everything still works for several hours without internet. I did not test what the max. duration is. Oh, by the way, these Chinese servers are “next to” the Athom servers @ AWS Frankfurt. And imho Google / Meta / Microsoft aren’t much “better” than Chinese giants like Tuya, when it comes to “data gathering” 🤷😉 ---
**Author:** ![Kevin\_Ponsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin_ponsen/32/92414_2.png) [@Kevin\_Ponsen](https://community.homey.app/u/Kevin_Ponsen)\ **Post date:** [March 24, 2024, 1:17pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/2229 "2024-03-24T13:17:34Z")
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