# \[APP\]\[Pro\] Tuya Cloud - This app allows you to connect Homey to the Tuya cloud **URL:** \ **Category:** Apps\ **Tags:** app, unofficial, wifi, homey-pro\ **Created:** [November 25, 2019, 5:31pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313 "2019-11-25T17:31:12Z")\ **Posts on this page:** 20\ **Page:** 10
**Author:** ![Fred\_Boogaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_boogaard/32/17313_2.png) [@Fred\_Boogaard](https://community.homey.app/u/Fred_Boogaard)\ **Post date:** [November 28, 2020, 6:01pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/182 "2020-11-28T18:01:34Z")
@Jurgen_Heine I also had issues with the app and had to restart it several times each day. Did read your remark of the “Smart Plaffoniere”. Have five of these lights and some of them had the color set to 100%. Did change the color of all the lights to 50% and have no longer issues and the app is running for 24 hours now without a restart. ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [November 30, 2020, 8:06am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/183 "2020-11-30T08:06:03Z")
4 ou 5 deconnections yesterday, it become unuasable… My internet fiber line looks solid, smart life app works pretty fine, but tuya cloud in homey is just unusable for me. I’m going to unpair tuya and homey untill better solution… ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [November 30, 2020, 10:27am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/184 "2020-11-30T10:27:13Z")
Homey’s networking can be quite unstable. Do you have any other Homey apps that use WiFi to connect to devices? If so, do you have any issues with those? ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [November 30, 2020, 7:45pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/185 "2020-11-30T19:45:37Z")
@Fred_Boogaard, it should work at higher levels, but somehow I saw strange values. @Jean-Marc_Richer, sorry to hear that’s still not working properly. I am still looking for a solution, there are more people reporting same problem on Github. Tuya has set minimal polling times on their API. The app isn’t working properly anymore with those minimal polling times. You can authenticate once in a minute now and getting device information once in 10 minutes( a month ago they added this with 5 minutes). Instead of getting device information, the apps get’s an error message now. ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [November 30, 2020, 11:44pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/186 "2020-11-30T23:44:20Z")
Thanks Jurgen. Please, keep us informed ! ---
**Author:** ![Rene\_van\_Duijkeren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rene_van_duijkeren/32/12452_2.png) [@Rene\_van\_Duijkeren](https://community.homey.app/u/Rene_van_Duijkeren)\ **Post date:** [December 1, 2020, 12:34pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/187 "2020-12-01T12:34:57Z")
Dear Jurgen, The Tuya app for Homey is since some days not working correctly. I have to restart it several times a day. Before it worked great. PS: the tuya app on ios is still working fine. Maybe you can help me/us out ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [December 1, 2020, 6:51pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/188 "2020-12-01T18:51:51Z")
There is new version on [Test](https://homey.app/a/com.tuya.cloud/test/). This is a potential fix for the errors recently reported. ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [December 1, 2020, 7:30pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/189 "2020-12-01T19:30:29Z")
Upgrade done. Let’s test !! Thanks. ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [December 1, 2020, 7:33pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/190 "2020-12-01T19:33:40Z")
Version is still 0.0.9, normal ? ---
**Author:** ![Fred\_Boogaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_boogaard/32/17313_2.png) [@Fred\_Boogaard](https://community.homey.app/u/Fred_Boogaard)\ **Post date:** [December 1, 2020, 7:46pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/191 "2020-12-01T19:46:07Z")
Update to V0.0.12 done. I let you know if the bug is fixed. ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [December 1, 2020, 7:53pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/192 "2020-12-01T19:53:05Z")
@Jean-Marc_Richer, 0.0.9 is normal version, you have to install the test version in link. test version is 0.0.12 ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [December 1, 2020, 7:57pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/193 "2020-12-01T19:57:10Z")
Don’t know why it was still 0.09 after install. Installed again and now it’s 0.0.12. Sounds good ---
**Author:** ![runner780](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/runner780/32/12432_2.png) [@runner780](https://community.homey.app/u/runner780)\ **Post date:** [December 2, 2020, 8:15am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/194 "2020-12-02T08:15:33Z")
Hello Jurgen, i removed “Smart Plaffoniere” from the smart life app. it wasn’t present anymore in homey. Things improved a lot since. Unfortunately the app still crashes after a few day’s. Can you give me another pointer what device is causing this behaviour? Pre-restart: 954cce28-7f15-447e-b12f-45419cfb2bf6 After restart: 87cb470d-2abc-4390-99d4-c939b706731d Installed V12 now and havent tested that one specific. Issue above was on V11 i think. Kind regards, Ralph ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [December 2, 2020, 11:25am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/195 "2020-12-02T11:25:26Z")
People, watch your flows. I see crash logs where lights are turned on and off multiple time in a second. ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [December 2, 2020, 11:42am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/196 "2020-12-02T11:42:08Z")
Who are you talking ? Everybody ? No issue since yesterday for me. Works quite well since upgrade. Fingers crossed ---
**Author:** ![Jurgen\_Heine](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jurgen_heine/32/15323_2.png) [@Jurgen\_Heine](https://community.homey.app/u/Jurgen_Heine)\ **Post date:** [December 2, 2020, 3:32pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/197 "2020-12-02T15:32:23Z")
No, not everybody I hope. But I see a couple of crash reports where lights are turned on and off multiple time in a second. ---
**Author:** ![Jean-Marc\_Richer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-marc_richer/32/30097_2.png) [@Jean-Marc\_Richer](https://community.homey.app/u/Jean-Marc_Richer)\ **Post date:** [December 3, 2020, 7:19pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/198 "2020-12-03T19:19:29Z")
Good evening everyone I’ve got a lot of deconnections since yesterday … annoying. I’m remplacing all my Tuya stuff. It became unusable for me Too bad ---
**Author:** ![Jan\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_peeters/32/86660_2.png) [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\ **Post date:** [December 3, 2020, 9:47pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/199 "2020-12-03T21:47:58Z")
Perfect; you can make me a listing. I will buy them of you. For me, they have not become unis. ---
**Author:** ![Flamegrilled](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/flamegrilled/32/13422_2.png) [@Flamegrilled](https://community.homey.app/u/Flamegrilled)\ **Post date:** [December 4, 2020, 7:50am UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/200 "2020-12-04T07:50:35Z")
Hello, I tried to add my tuya rgb led strip for a couple of days now. But it does not work. Set the log in credentials and country code for NL to 528. But it says no devices found when I try to add a light. Tried smart life and tuya app, also tried azerbaijan with county code 31… When I fill in completely wrong login credentials I get the same thing, no devices found. The strip works perfectly with the smart life and tuya app… ---
**Author:** ![Fred\_Boogaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_boogaard/32/17313_2.png) [@Fred\_Boogaard](https://community.homey.app/u/Fred_Boogaard)\ **Post date:** [December 4, 2020, 6:46pm UTC](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313/201 "2020-12-04T18:46:50Z")
Running V0.0.12 for a few days and the lights are not always switched on or off by homey. Without restart of the app a few minutes later the switch on and off commands work well. [Previous page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=9) [Next page](https://community.homey.app/t/app-pro-tuya-cloud-this-app-allows-you-to-connect-homey-to-the-tuya-cloud/21313.md?page=11)