# \[App\]\[Pro\]Toshiba AC **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [January 5, 2025, 1:58pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642 "2025-01-05T13:58:41Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 4, 2026, 2:33pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/85 "2026-08-04T14:33:56Z")
Me too on v4.2.3 it also now turns OFF/ON again even when I use the normal power button in the Homey app for Toshiba. Before it only happend with the flows. I ran a report; a390fb7c-b3f6-446e-a56e-4b241d8b3852 ---
**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\ **Post date:** [August 4, 2026, 6:37pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/86 "2026-08-04T18:37:29Z")
@Doekse can you help @Monique_Jilesen and @Max_Westerveld for transfer the app? Thanks in advanced! šŸ™ ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [August 4, 2026, 6:50pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/87 "2026-08-04T18:50:05Z")
I think @Monique_Jilesen already covered it all! @Max_Westerveld would just need to provide his account ID, no need for me to intervene here šŸ˜‰ ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 5, 2026, 12:08pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/88 "2026-08-05T12:08:28Z")
Iā€™ve sent an e-mail with the requested details to @Monique_Jilesen. So I guess it is just a matter of time. @J33bee thanks for creating the report. I guess I need ownership of the app toe read it. That makes trying to solve your issue also a matter of timeā€¦ ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 7, 2026, 7:48am UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/89 "2026-08-07T07:48:36Z")
Any traction on the handover? ---
**Author:** ![Maurice\_Janssen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurice_janssen/32/16775_2.png) [@Maurice\_Janssen](https://community.homey.app/u/Maurice_Janssen)\ **Post date:** [August 8, 2026, 3:49pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/90 "2026-08-08T15:49:24Z")
Currently Iā€™m running 4.2.3. What Iā€™m currently experiencing is that an ON command in Homey works fine and is also shown as ON status in the Toshiba app. An OFF command does not turn off an AC, although the Toshiba app shows the AC as off. Then switching the AC ON and OFF in the Toshiba app leads to the self-cleaning mode of the AC. What command do I need to add in Homey, before or after the OFF command, which solves the status polling issue? ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 9, 2026, 6:25am UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/91 "2026-08-09T06:25:23Z")
We all experience this issue. They are working on a fix. ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 10, 2026, 10:02pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/92 "2026-08-10T22:02:09Z")
I found an issue that might cause this behaviour. But as I do not have this issue myselves, Iā€™m not sure this is the fix. Can someone who is experiencing this issue try the test-relase 4.2.4 [Toshiba | Homey](https://homey.app/a/com.toshiba/test/) and confirm whether it is fixed or not? Thanks in advance. ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 11, 2026, 1:52pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/93 "2026-08-11T13:52:38Z")
Just now I manually turned of one of my Kazumiā€™s with the Homey 4.2.4 app. This worked! Dry function is triggered and after that the AC will shutdown itself. Created a log; 570b5e93-52f5-4f71-929d-efbeee8d614f Will also test this with another AC unit (also Kazumi) icm a flow and update you overhere. New test with flow to turn off. This fails. Airco gets OFF signal, flap starts closing, but immediately opens again, AC keeps on. Toshiba app + Toshiba Homey app both think itā€™s OFF but itā€™s still on; Log report for this one; 043846d0-c1e5-4fa7-bca9-30f9351a373d ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 11, 2026, 10:23pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/94 "2026-08-11T22:23:29Z")
> [@J33bee](#): > > 043846d0-c1e5-4fa7-bca9-30f9351a373d _Tested a direct OFF command against my own AC ā€” works reliably every time, no reversion._ _One thing I want to rule out though: @J33bee, looking at your two diagnostic reports, the successful manual OFF and the failed Flow OFF were actually sent to two different AC units, not the same one. Could you test both methods (manual button, then Flow) on the exact same single unit, back to back, and send a diagnostic report for each? Thatā€™ll tell us whether this is really about manual-vs-Flow control, or specific to that particular unit/model. Oh, by the way. Feel free to write the user-message in dutch again as you did in the previous reports. Itā€™s my native language too šŸ˜‰_ ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 11, 2026, 10:41pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/95 "2026-08-11T22:41:43Z")
Will do ASAP. And indeed my flow is configured for the bedroom AC. The other one is in my homeoffice. Both use wifi adapter firmware 5.0.00 from Toshiba. Manual OFF just after switching it ON worked (this does not yet trigger the dry function AFAIK), but flow didnā€™t work after 15 min (same AC unit). Log report; df559e48-ef54-4996-af37-683772ef8d94 Will run another 15 min, do a manual OFF and send you that log report as well. And after 15 min the manual OFF works as expected. Dry function is enabled and after that it will be completely OFF. Log report; 0780cef8-ccfd-430d-a233-797e8bf1cc21 ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 12, 2026, 11:46am UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/96 "2026-08-12T11:46:34Z")
Thanks for the reports. What i can see is the commands the app sends over to the AC are identical to the working ones on my own homey Toshiba setup. What might be different is that my ACā€™s are kazumi+ so their WiFi is build in where Kazumi contains a Wifi Module. Second opservation is your Homey version (13.2.4) differs from mine (13.4.0). 13.3+ is based on a new Debian version. Itā€™s not unlikely this causes different behaviour. Do you mind to upgrade to the new Homey version? Alternative would be to compare homey communication to native Toshiba-app communication with the Toshiba API. That would take som network sniffing. A bit more complex job, but thatā€™s how I got the Homey toshiba app back to live in the first placeā€¦ ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 12, 2026, 12:11pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/97 "2026-08-12T12:11:36Z")
I canā€™t update (Homey Pro 2019), should run the latest version (stating after check on update). Just now I thought I test my third Kazumi (leefkeuken) with a normal OFF command, but this also went wrong. Flap closing and then opening again, apps both think the AC is turned OFF but still ON. Log report of that one; 05e048fe-2ffd-4416-8f3c-30605a64cce2 Just saw that Toshiba has an update for iOS. What I still donā€™t get, the flows and also manually turning the ACs off, was never an issue. Since the API change, this doesnā€™t work anymore. ![IMG_9356](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/e/ee3a7463597f68c615c393efff7dd0707987252a.jpeg) ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 13, 2026, 3:14pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/98 "2026-08-13T15:14:38Z")
It looks like Toshiba is working on apiā€™s and apps. This project is based on reverse engineering so no guarantee everything remains working and we defenately wonā€™t be notified when they change stuff. Currently Iā€™m trying to create a rooted android emulation on my pc to sniff deeply into the networktraphic between app and apiā€¦ This is taking place deeply in AMQS and Azure IoTā€¦ Is encryption is to heavy I might even not get there at all.. This will take quite some time. Also there is some holiday involved. Please interpret this as expectations management šŸ˜‡ ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 13, 2026, 9:50pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/99 "2026-08-13T21:50:59Z")
Oh, by the way. The issue with unstoppable acā€™s as far as I know only exists in older Homeys like the 2019. Please correct me if Iā€™m wrong. Anyone that experienced these issues who installed one of the release candidates? Dit it help? I donā€™t think so as these candidates do not seam to include the Debian update that came to newer Homeys. So just a longshotā€¦ ---
**Author:** ![Henk\_Van\_de\_Streek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_van_de_streek/32/120781_2.png) [@Henk\_Van\_de\_Streek](https://community.homey.app/u/Henk_Van_de_Streek)\ **Post date:** [August 14, 2026, 5:51am UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/100 "2026-08-14T05:51:24Z")
Hi @Max_Westerveld Iā€™m having similar issues like @J33bee. I have 8 Kazumiā€™s and Homey pro 2023. I wil do some more testing this weekend. ---
**Author:** ![J33bee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/j33bee/32/67778_2.png) [@J33bee](https://community.homey.app/u/J33bee)\ **Post date:** [August 14, 2026, 6:18am UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/101 "2026-08-14T06:18:35Z")
Thanks for sharing. That rules out the Homey hardware IMHO. ---
**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\ **Post date:** [August 14, 2026, 8:23am UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/102 "2026-08-14T08:23:07Z")
Hi, Maybe this sounds a bit strange, but I have 2 Kamizu units (firmware 5.0), a Homey Pro 2023, and Iā€™m still running the Homey app 4.1.0 without any issues. Iā€™m a little ā€œafraidā€ to update now that everything is still working and thereā€™s no way to roll back. Iā€™ve invested a lot of time and effort into my flows. ---
**Author:** ![Max\_Westerveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_westerveld/32/168610_2.png) [@Max\_Westerveld](https://community.homey.app/u/Max_Westerveld)\ **Post date:** [August 14, 2026, 12:34pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/103 "2026-08-14T12:34:18Z")
There is no new functionality in the app appart from the fix of non functioning stuff. Iā€™d say wait till it breaks (if even) and update then. Donā€™t fix what ainā€™t broken! ---
**Author:** ![Henk\_Van\_de\_Streek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_van_de_streek/32/120781_2.png) [@Henk\_Van\_de\_Streek](https://community.homey.app/u/Henk_Van_de_Streek)\ **Post date:** [August 14, 2026, 2:39pm UTC](https://community.homey.app/t/app-pro-toshiba-ac/126642/104 "2026-08-14T14:39:26Z")
Tried to start two ACā€™s (keuken + woonkamer) via advanced flow Homey status: AC=ON Toshiba Home AC status: AC=OFF AC = OFF (did not start) Tried a 2nd time via the same advanced flow: no changes in any status, no AC start. Restarted the Homey Toshiba app an tried again: all statuses are ON and AC goes ON (like you would expect) When I try to stop the ACā€™s via advanced flow the ACā€™s seem to shut down shortly (lid moves to close but quickly opens again) and the ACā€™s keep running. When do this again a 2nd time via the same flow, the AC shuts down (without cleaning 30min. nadraaien na koelen). Homey Pro 2023 Homey Toshiba app V4.2.4 Toshiba Kazumi AC unit with firmware 5.0.00 diag report: 00983798-ff50-4729-90b0-5e9778cbc6bd What is also see is that the status (on/off) in Homey is not updated with constant interval times. Sometimes instant, sometimes a delay. Maybe an synchro issue between Homey and the Toshiba cloud? [Previous page](https://community.homey.app/t/app-pro-toshiba-ac/126642.md?page=4) [Next page](https://community.homey.app/t/app-pro-toshiba-ac/126642.md?page=6)