# \[APP\]\[Pro\] Systemair - Smart and healthy air in your home

**URL:** <https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862>\
**Category:** Apps\
**Created:** [April 3, 2020, 6:28am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862 "2020-04-03T06:28:08Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![cmedby](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmedby/32/35151_2.png) [@cmedby](https://community.homey.app/u/cmedby)\
**Post date:** [July 27, 2021, 9:26pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/41 "2021-07-27T21:26:49Z")

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Fantastic! Can’t wait. 🥳

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [July 28, 2021, 11:57am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/42 "2021-07-28T11:57:26Z")

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V. 1.2.0 with fixes for API / logon method changes:

> **[Systemair](https://homey.app/en-us/app/com.systemair/Systemair/)**
>
> Smart and healthy air in your home

Logon uses email address and password now. Use the “Repair” - function to set the email address and password.

@Tom_D @cmedby @bklie

Please test 🙂

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**Author:** ![cmedby](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmedby/32/35151_2.png) [@cmedby](https://community.homey.app/u/cmedby)\
**Post date:** [July 28, 2021, 12:59pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/43 "2021-07-28T12:59:29Z")

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Great! Thank you for doing this!

I am not able to log in. I have updated the app to V 1.2.0. When I try to add my IAM, I am still asked for the IAM\_ID.

Where is the «repair» function?

Christian

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [July 28, 2021, 1:24pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/44 "2021-07-28T13:24:59Z")

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When you log in to [Home Solutions by Systemair](https://homesolutions.systemair.com/#/main) you use email + password, right ? And not IAM-ID ?

Repair (in “Maintenance” / “Vedlikehold”) in app settings. If you don’t want to re-add the device.

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**Author:** ![cmedby](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmedby/32/35151_2.png) [@cmedby](https://community.homey.app/u/cmedby)\
**Post date:** [July 28, 2021, 1:40pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/45 "2021-07-28T13:40:17Z")

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I have never managed to add the device — the login changed before I bought the IAM.

I have installed the app, but when I try to add the device I am asked for the IAM\_ID.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e7c8769487cd6a293afe8a8afdf248033637ae5.jpeg)

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [July 28, 2021, 2:17pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/46 "2021-07-28T14:17:35Z")

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Please install the test-version, from this link:

> **[Systemair](https://homey.app/en-us/app/com.systemair/Systemair/)**
>
> Smart and healthy air in your home

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**Author:** ![cmedby](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmedby/32/35151_2.png) [@cmedby](https://community.homey.app/u/cmedby)\
**Post date:** [July 28, 2021, 3:23pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/47 "2021-07-28T15:23:08Z")

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Works perfectly! Thanks!

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**Author:** ![Tom\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_d/32/34984_2.png) [@Tom\_D](https://community.homey.app/u/Tom_D)\
**Post date:** [July 28, 2021, 4:19pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/48 "2021-07-28T16:19:24Z")

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Login without problems, device added and looks like everything works fine now. good work👍🏻

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**Author:** ![Twan\_Veugelers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/twan_veugelers/32/129333_2.png) [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\
**Post date:** [July 30, 2021, 10:03am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/49 "2021-07-30T10:03:32Z")

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Hi, I’m quite interested in buying the Systemair hardware, but are not really able to find them on the Systemair Website. Can anybody provide a link to the actual hardware so I can find more information and where to purchase.

thanx

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [August 1, 2021, 10:27am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/50 "2021-08-01T10:27:44Z")

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IAM

> **[Internett tilgangsmodul - IAM - Systemair](https://shop.systemair.com/no-NO/internett--tilgangsmodul--iam/p146740)**
>
> Overvåk inneklimaet og betjen aggregatet uansett hvor du befinner deg. SAVE Touch internett-tilgangsmodul (IAM): , Mulighet for betjening av SAVE-aggregatet vha. internett, IAM-modulen kobles til …

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**Author:** ![Twan\_Veugelers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/twan_veugelers/32/129333_2.png) [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\
**Post date:** [August 2, 2021, 9:23am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/51 "2021-08-02T09:23:46Z")

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Hi @balmli

Thank you. No wonder I could not find it, as the Dutch part of the site says that this part is no longer available.

☹

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**Author:** ![bklie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bklie/32/34922_2.png) [@bklie](https://community.homey.app/u/bklie)\
**Post date:** [August 4, 2021, 5:22am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/52 "2021-08-04T05:22:56Z")

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Tested. Working, but the e-mail need to be entered as lowercase.

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**Author:** ![Pr3tec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pr3tec/32/34443_2.png) [@Pr3tec](https://community.homey.app/u/Pr3tec)\
**Post date:** [August 5, 2021, 8:17pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/53 "2021-08-05T20:17:21Z")

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Just received my Z-wave adapter and installed version 1.2.0 of the app. Everything looks OK with the z-wave adapter, both stages of the inclusion seems to work and the z-wave adapter blinks green (which I believe is a good sign). But at the end I suddenly receive the message “an unknown error occurred” and no device is showing up. I’m running version 7.1.1 on Homey. Is this a known issue?

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [August 10, 2021, 9:27am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/54 "2021-08-10T09:27:44Z")

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Try adding with Homey close to the Z-wave adapter.

And press the “Create diagnostics report” and I will receive a log, and might see what’s wrong

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**Author:** ![Pr3tec](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pr3tec/32/34443_2.png) [@Pr3tec](https://community.homey.app/u/Pr3tec)\
**Post date:** [August 10, 2021, 5:32pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/55 "2021-08-10T17:32:50Z")

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Done and done. Hope the data gives you useful information.

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**Author:** ![Magnus\_Kohler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magnus_kohler/32/34271_2.png) [@Magnus\_Kohler](https://community.homey.app/u/Magnus_Kohler)\
**Post date:** [August 22, 2021, 7:38am UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/56 "2021-08-22T07:38:32Z")

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I have the iam cloud module but when i trying to add it in homey it says wrong email or password.  
My android systemair app works so i know email and password is ok.  
I have once had the unit connected to homey but back then it was not email and pasword it was unit id and password .  
Its strange coz it worked perfectly before the change to email login.

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [August 22, 2021, 12:50pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/57 "2021-08-22T12:50:24Z")

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Have you tried logging in to [https://homesolutions.systemair.com/](https://homesolutions.systemair.com/)  
?

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**Author:** ![Magnus\_Kohler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magnus_kohler/32/34271_2.png) [@Magnus\_Kohler](https://community.homey.app/u/Magnus_Kohler)\
**Post date:** [August 22, 2021, 2:18pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/58 "2021-08-22T14:18:49Z")

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Thanks for fast reply. the link u gave me is working for me to log in with mail and password . Regards magnus

Den sön 22 aug. 2021 15:00Bjørnar Almli via Homey Community Forum \<[athom@discoursemail.com](mailto:athom@discoursemail.com)\> skrev:

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**Author:** ![balmli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/balmli/32/1308_2.png) [@balmli](https://community.homey.app/u/balmli)\
**Post date:** [August 22, 2021, 6:41pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/59 "2021-08-22T18:41:26Z")

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The same email and password should be used for the app login.

Can you try again, and then create a diagnostic report by:

> More → Apps → Systemair → Settings wheel right top → Send disagnostic report

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**Author:** ![Magnus\_Kohler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magnus_kohler/32/34271_2.png) [@Magnus\_Kohler](https://community.homey.app/u/Magnus_Kohler)\
**Post date:** [August 22, 2021, 8:19pm UTC](https://community.homey.app/t/app-pro-systemair-smart-and-healthy-air-in-your-home/27862/60 "2021-08-22T20:19:38Z")

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45b92062-1144-4a19-8799-db55b635ec51 this is the report code

Den sön 22 aug. 2021 20:51Bjørnar Almli via Homey Community Forum \<[athom@discoursemail.com](mailto:athom@discoursemail.com)\> skrev:

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