# \[APP\]\[Pro\] Synology **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [July 24, 2021, 2:55pm UTC](https://community.homey.app/t/app-pro-synology/49744 "2021-07-24T14:55:38Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 2:20pm UTC](https://community.homey.app/t/app-pro-synology/49744/121 "2021-08-17T14:20:55Z")
## New app update (test: [1.6.11.](https://homey.app/nl-nl/app/com.synology/Synology/test)): > - ADD: papertrail logging > - FIX: check powerstate of Synology @DirkG @rindler If you enable `Debug logs` in the device settings then the logs are send to my papertrails instance. There I can see your logs. If you want, can you share the device name in a DM, so I know which Log i need to look at 🙂 Also made another fix to the check onOff state. Let’s hope this is it 🤞 ---
**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\ **Post date:** [August 17, 2021, 3:25pm UTC](https://community.homey.app/t/app-pro-synology/49744/122 "2021-08-17T15:25:55Z")
I installed the app and has connected the NAS. Got at first data in retern. But after 10 minutes the app was swithched off by Synology. updated Data is not updated to actual numbers. ![afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d8d3b57c1288d763fbf95a552f17e11fcc3464aa.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 3:27pm UTC](https://community.homey.app/t/app-pro-synology/49744/123 "2021-08-17T15:27:23Z")
Hey @Jan-vK , seems like an issue with data. Can you share a diagnostic report? > More → Apps → Synlogy → Settings wheel right top → Send diagnostic report ---
**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\ **Post date:** [August 17, 2021, 6:36pm UTC](https://community.homey.app/t/app-pro-synology/49744/124 "2021-08-17T18:36:07Z")
Martijn, Report issues code 7dee4ee3-5912-49af-bae3-e36d6a6fdb9b Jan ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 7:14pm UTC](https://community.homey.app/t/app-pro-synology/49744/125 "2021-08-17T19:14:39Z")
Hey @Jan-vK , Thanks. Issue is that the app can’t fetch the Synology MAC address. Therefor it can’t send a Wake-On-Lan. Make sure you have enabled WOL in your NAS. > DSM → control panel → hardware & power → WOL on lan 1 If you want to use WOL. You can find the mac address here: > DSM → control panel → info center → network → Lan 1 → mac address. Fill this mac address in the device settings in Homey ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 23, 2021, 8:00pm UTC](https://community.homey.app/t/app-pro-synology/49744/126 "2021-08-23T20:00:14Z")
## New app update (test: [1.7.0.](https://homey.app/nl-nl/app/com.synology/Synology/test)): > - NEW: add file upload via SFTP (port 22) **The file will upload to the home folder of the logged in user. In a folder named ‘homey-synology’** * * * Note: Make sure to enable SFTP in your Synology to use this function. \> Control panel \> File services \> FTP \> Enable SFTP (port 22 recommended) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/c/dcd0feb1914bbb904aae7d3b0d93d10d6ed6aceb.png) * * * Example flow with Eufy doorbell image: [Shared Flow | Homey](https://homey.app/f/xE7CQJ/) ![ezgif.com-gif-maker](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d3a195a37d370b2b138a037294380a9b2f5408e.gif) ---
**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\ **Post date:** [August 25, 2021, 2:51pm UTC](https://community.homey.app/t/app-pro-synology/49744/127 "2021-08-25T14:51:42Z")
Martijn, Thank you for your help, it works Jan ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [August 28, 2021, 4:49pm UTC](https://community.homey.app/t/app-pro-synology/49744/128 "2021-08-28T16:49:08Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/2/522eead435b34ae691de68b7d2038a5a2fb6f022.jpeg) There is some problems with day time 2.82 uur?? ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [August 28, 2021, 4:51pm UTC](https://community.homey.app/t/app-pro-synology/49744/129 "2021-08-28T16:51:48Z")
another problem is that if i press the reboot button the nas goes off?? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 28, 2021, 5:09pm UTC](https://community.homey.app/t/app-pro-synology/49744/130 "2021-08-28T17:09:24Z")
Hey @XeNoN62 , What problems do you have with the daytime? To reboot your NAS you should enable Wake On Lan Check this message [[APP] Synology - #125 by martijnpoppen](https://community.homey.app/t/app-synology/49744/125) Thanks for your donation 😃 ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [August 28, 2021, 5:36pm UTC](https://community.homey.app/t/app-pro-synology/49744/131 "2021-08-28T17:36:11Z")
2.82 uur shouldn’t that be 3.22? ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [August 28, 2021, 5:40pm UTC](https://community.homey.app/t/app-pro-synology/49744/132 "2021-08-28T17:40:20Z")
Your welcome 🤗 Great app! ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [August 28, 2021, 5:40pm UTC](https://community.homey.app/t/app-pro-synology/49744/133 "2021-08-28T17:40:53Z")
2.82 uur shouldn’t that be 3.22? Wake on LAN is indeed the solution! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 28, 2021, 5:52pm UTC](https://community.homey.app/t/app-pro-synology/49744/134 "2021-08-28T17:52:07Z")
> [@XeNoN62](#): > > 2.82 uur shouldn’t that be 3.22? Yeah you’re right. Will change that! ---
**Author:** ![XeNoN62](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xenon62/32/88365_2.png) [@XeNoN62](https://community.homey.app/u/XeNoN62)\ **Post date:** [August 28, 2021, 7:23pm UTC](https://community.homey.app/t/app-pro-synology/49744/135 "2021-08-28T19:23:16Z")
👍🙏🏻 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 30, 2021, 7:28pm UTC](https://community.homey.app/t/app-pro-synology/49744/136 "2021-08-30T19:28:26Z")
## New app update (live: [1.7.2.](https://homey.app/nl-nl/app/com.synology/Synology)): > - NEW: add file upload via SFTP (port 22) > - FIX: time format in hours and minutes > - FIX: German Language Corrections ---
**Author:** ![Walter\_vande\_kerkhof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/walter_vande_kerkhof/32/28963_2.png) [@Walter\_vande\_kerkhof](https://community.homey.app/u/Walter_vande_kerkhof)\ **Post date:** [September 3, 2021, 7:06am UTC](https://community.homey.app/t/app-pro-synology/49744/137 "2021-09-03T07:06:30Z")
Hello @martijnpoppen Same issues over here. In Homey the app shows that my Synology is turned off and (within 2 minutes) is turned on. In reality the Synology isn’t down. I couldn’t find a solution myself. Any idea what could be wrong? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 3, 2021, 7:19am UTC](https://community.homey.app/t/app-pro-synology/49744/138 "2021-09-03T07:19:46Z")
@Walter_vande_kerkhof Probably a IP issue. Can you try to give your NAS a fixed ip adress or use a alias. * * * Alias you can do like so: > Control Panel \> Network \> DSM settings \> Domain > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/a/8aa5cb5772948c2cac7125dee8b16c5e7dfa097d.png) Then if you browse to synology.local you get your DSM. In **Homey** change the IP you filled in to **synology.local**. That will probably resolve things. * * * **What is happening:** When your NAS turns off another device is taking that IP. Then when it’s started again it cannot get the same IP and shows as offline. ---
**Author:** ![Walter\_vande\_kerkhof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/walter_vande_kerkhof/32/28963_2.png) [@Walter\_vande\_kerkhof](https://community.homey.app/u/Walter_vande_kerkhof)\ **Post date:** [September 3, 2021, 11:55am UTC](https://community.homey.app/t/app-pro-synology/49744/139 "2021-09-03T11:55:47Z")
I already had a fixed IP for my synology NAS so that’s not the issue. Does an alias add something new or is it just an alternative for a Fixed IP address. In other words, is it worth trying to use an alias even if the IP address was fixed in the first place? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 3, 2021, 12:07pm UTC](https://community.homey.app/t/app-pro-synology/49744/140 "2021-09-03T12:07:13Z")
@Walter_vande_kerkhof I don’t think that will add much value. In this case can you send a diagnostic report? > More → Apps → Synlogy → Settings wheel right top → Send diagnostic report [Previous page](https://community.homey.app/t/app-pro-synology/49744.md?page=6) [Next page](https://community.homey.app/t/app-pro-synology/49744.md?page=8)