# \[APP\]\[Pro\] Synology **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [July 24, 2021, 2:55pm UTC](https://community.homey.app/t/app-pro-synology/49744 "2021-07-24T14:55:38Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 12, 2021, 3:23pm UTC](https://community.homey.app/t/app-pro-synology/49744/101 "2021-08-12T15:23:39Z")
## New app update (live: [1.6.8.](https://homey.app/nl-nl/app/com.synology/Synology/)): > - FIX: Homey shows DS as off while it isnt. @DirkG ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 12, 2021, 7:07pm UTC](https://community.homey.app/t/app-pro-synology/49744/102 "2021-08-12T19:07:30Z")
> [@martijnpoppen](#): > > Can you check if that was the case? Yes, I guess it was just inside Homey. I will install the fix and have a look on it. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 13, 2021, 11:22am UTC](https://community.homey.app/t/app-pro-synology/49744/103 "2021-08-13T11:22:48Z")
Today the Synology app shut down my DS physically after 56 s. ![IMG_0242](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/a/da11c99b8efae40853721266b5c4ca75d3120003.jpeg) be4277ac-dece-45bc-b443-93c72392326e ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 13, 2021, 11:23am UTC](https://community.homey.app/t/app-pro-synology/49744/104 "2021-08-13T11:23:12Z")
@DirkG I just send you a DM. Saw your report already šŸ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 13, 2021, 6:41pm UTC](https://community.homey.app/t/app-pro-synology/49744/105 "2021-08-13T18:41:09Z")
## New app update (live: [1.6.10.](https://homey.app/nl-nl/app/com.synology/Synology/)): > - FIX: Homey shows DS as off while it isnt. v2 ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 14, 2021, 1:52pm UTC](https://community.homey.app/t/app-pro-synology/49744/106 "2021-08-14T13:52:07Z")
It seems that the bug is fixed. Today I had no on/off entries in the timeline. šŸ‘šŸ½ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 14, 2021, 1:52pm UTC](https://community.homey.app/t/app-pro-synology/49744/107 "2021-08-14T13:52:45Z")
Yes nice! šŸ˜ƒ ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 17, 2021, 9:54am UTC](https://community.homey.app/t/app-pro-synology/49744/108 "2021-08-17T09:54:30Z")
Sorry @martijnpoppen, but the problem still exists. What are the dots for? What does they mean? ![IMG_0251](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/4/144a9dfbfec8e03a041fac1a075307dcce232f61.jpeg) DR: 4c74e949-e373-492f-9a49-b887ea935e6b ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 10:00am UTC](https://community.homey.app/t/app-pro-synology/49744/109 "2021-08-17T10:00:13Z")
@DirkG Saw your report. But the info I need is not there. The DS was physically off. Thatā€™s not possible without you interacting with it. Only thing the app does is showing that itā€™s of, but not actually turning it off. I would suggest to raise the interval as your DS is not responding with a succes everytime. I think 300 seconds would be better. The dots i donā€™t know. Never saw them before. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 17, 2021, 10:27am UTC](https://community.homey.app/t/app-pro-synology/49744/110 "2021-08-17T10:27:58Z")
> [@martijnpoppen](#): > > The DS was physically off. When exactly? Today? > [@martijnpoppen](#): > > Thatā€™s not possible without you interacting with it. This morning I didnā€™t touch the DS or the DS tile in Homey. The DS was turned on/should turn on via flow. The DS turns off automatically **only** when the DS is started with this flow: ![Bildschirmfoto 2021-08-17 um 12.21.35](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/539c4d1cc2bb0df1669ee74639adde59594b5e13.png) Translation: Whenā€¦ ā€“ This flow is started Andā€¦ ā€“ The DS is turned off Thenā€¦ ā€“ Turn on DS If the DS is turned on with the tile in Homey, the DS remains turned on. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 10:30am UTC](https://community.homey.app/t/app-pro-synology/49744/111 "2021-08-17T10:30:29Z")
Yeah, so checked again. It was off this morning I think. So then the logs show a lot of failed api calls because itā€™s off. And after that I see a wake up. Which makes sense. But the issue your mentioning I canā€™t see. The log is not showing that. You are shutting it down every evening and restarting every morning? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 17, 2021, 10:35am UTC](https://community.homey.app/t/app-pro-synology/49744/112 "2021-08-17T10:35:42Z")
> [@martijnpoppen](#): > > You are shutting it down every evening and restarting every morning? Yes. Shutting down in the evening via flow works perfect, but not waking up in the morning via flow. The flows are identically, only wise versa. **EDIT** I guess (didnā€™t checked it this morning) that the flow in the morning didnā€™t wake up the DS. I will check it tomorrowā€¦ ---
**Author:** ![rindler](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rindler/32/5501_2.png) [@rindler](https://community.homey.app/u/rindler)\ **Post date:** [August 17, 2021, 10:36am UTC](https://community.homey.app/t/app-pro-synology/49744/113 "2021-08-17T10:36:34Z")
My DS218+ have 27days uptime but I got similar issue that it is shown as activated/deactivated in the list. a8e85be9-f211-4c8f-9301-fff2d6823d8d ---
**Author:** ![Willy\_26](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willy_26/32/43868_2.png) [@Willy\_26](https://community.homey.app/u/Willy_26)\ **Post date:** [August 17, 2021, 10:50am UTC](https://community.homey.app/t/app-pro-synology/49744/114 "2021-08-17T10:50:31Z")
Hi, I have a problem when i connect my Homey to my synology ds218 i get the error Something went wrong. Check your login and 2FA (optional). But I havenā€™t set up 2FA at all, is this a known issue? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 11:27am UTC](https://community.homey.app/t/app-pro-synology/49744/115 "2021-08-17T11:27:39Z")
@DirkG @rindler Iā€™ll implement some different loggin. Did the same with Eufy, so I can live view the API calls. Right now itā€™s really hard to say why itā€™s showing it as off. Probably a API call which fails but I need to see that šŸ™‚ Will make a update later. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 11:29am UTC](https://community.homey.app/t/app-pro-synology/49744/116 "2021-08-17T11:29:30Z")
Hey @Willy_26 , Itā€™s quite a generic error message. But this means that your login is not correct. If you didnā€™t set up 2FA it might be good to check the other settings. > PORT > IP > SSL Make sure to use the same url as you use for you DSM login. ---
**Author:** ![Willy\_26](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willy_26/32/43868_2.png) [@Willy\_26](https://community.homey.app/u/Willy_26)\ **Post date:** [August 17, 2021, 11:48am UTC](https://community.homey.app/t/app-pro-synology/49744/117 "2021-08-17T11:48:06Z")
Hi, I have tried different accounts and settings but unfortunately that is not the solution ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 11:58am UTC](https://community.homey.app/t/app-pro-synology/49744/118 "2021-08-17T11:58:54Z")
@Willy_26 can you send a diagnostic report? > More ā†’ Apps ā†’ Synlogy ā†’ Settings wheel right top ā†’ Send diagnostic report ---
**Author:** ![Willy\_26](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willy_26/32/43868_2.png) [@Willy\_26](https://community.homey.app/u/Willy_26)\ **Post date:** [August 17, 2021, 12:37pm UTC](https://community.homey.app/t/app-pro-synology/49744/119 "2021-08-17T12:37:41Z")
8a75de4c-cae3-4760-bd01-58b4e594b84b Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 17, 2021, 12:46pm UTC](https://community.homey.app/t/app-pro-synology/49744/120 "2021-08-17T12:46:40Z")
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